The Snugg reviews

The Snugg reviews

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Review by confirmed purchaser

Great product, prompt international delivery, very happy customer!

The iPad case is of a high quality and the delivery time was excellent given I am located in Australia and the came from the UK. I was also able to track the delivery which was extremely helpful.the short delivery wait was worth it as the cost saving was considerable. Thank you.
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Review by confirmed purchaser

Great product, great after-sales service

I accidentally bought the wrong keyboard (iPad vs. iPad mini) so emailed TheSnugg and they replied really quickly, I sent it back and was refunded inside three business days. Immediately bought the one I needed, it works brilliantly and arrived quickly.

Just bought a second one for my Father's birthday. Can't speak highly enough of this lot.
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Review by confirmed purchaser

Perfect product for my iPad

The Snugg showed up days before I'd expected, and was everything I wanted out of an iPad case. It even has a lifetime guarantee- how many products have that? Count me one satisfied customer!
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Review by confirmed purchaser

Sneaky discount which then disqualifies one for the free shipping!

Great case, very happy with it.
The only thing that left a sour taste was the automatically applied "discount", which effectively disqualified the free shipping, since now the order value was marginally under the qualifying limit.
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Review by confirmed purchaser

OUTSTANDING

Guess what ordered a new IPad cover from The Snugg, good choice and even better service it arrived so quickly I was very impressed.
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If you going to buy an iPad / iPhone case, this is the company to go too..

I've brought and tried many cases from other retailers and online company's and each time they just haven't been as promised... I can safely say that Snugg have outdone themselves.. The case is perfect, beautiful made and designed to last, great value for the money... and have a very helpful and polite team if there are any problems or general queries... I even brought an iPhone case through the company too and I couldn't be happier with it...
Everything was perfect... Thank You...
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Review by confirmed purchaser

I had a horrible experience with the shipping.

Received the product and it is what I expected. Shipping was a nightmare. Snugg representatives failed to fill out my address properly on two packages and required FedEx to call back and confirm after two failed deliveries. This is despite giving the correct address on the site. I had a look at one of the addresses and all it said was my Name and Country. Seriously? Am I the only person that lives on my entire continent. Get your act together on shipping.
Charon International Trading Limited

Reply from Charon International Trading Limited

Hi,

I am really sorry to hear there was an issue in delivering your order.

Please be assured all information, which is provided when an order is placed, is passed across to the courier.

From the tracking I can see your order has now been delivered.

If there is anything further I can help with please don't hesitate to contact me.

Kindest Regards
TheSnugg
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Review by confirmed purchaser

great cover for nexus 10 but

cover works well but the magnets on closing the cover don't always close tightly or easily.
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Review by confirmed purchaser

déçu car toujours pas livré après 10 jours

J attends ma commande malgré le débit de ma carte bleue
Charon International Trading Limited

Reply from Charon International Trading Limited

Salut,

Je suis vraiment désolé d'entendre que vous n'avez pas encore reçu votre commande.

Si possible pourrait vous s'il vous plaît nous contacter via notre aide chat en direct via notre site web, nous tenons à rectifier cette question pour vous.

Je vous remercie.

Cordialement
TheSnugg
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Review by confirmed purchaser

Would definitely look at Snugg again for a similar product

Very early days, as have only had the ipad mini cover for a week, but it fits well and is lightweight. It also looks good, as advertised, and was delivered within two working days - ordered Saturday evening, delivered Tuesday.
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Review by confirmed purchaser

Our second one just offers a little class for a premium product

I would recommend this snugg case to you as it offers class and protection
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Review by confirmed purchaser

Very happy with price, order and delivery.

I had trouble finding a new case for my original iPad until I googled and found your site! The order went through smoothly, as did delivery and the iPad case is perfect. Thank you.
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Review by confirmed purchaser

Great service

First up I simply love the iPad case I bought from The Snugg! It was easy to purcase and buy via the webside and I got it 3 days earlier than expected! So +++
I higly recommend the site and the executive case cover in distressed brown leather
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Review by confirmed purchaser

Spot on delivery

I have had several ipad cases but none compare to my new Snugg case. I would certainly recommend the company to family and friends.
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Review by confirmed purchaser

Great value, great quality.

I'm very happy with my new iPad Mini case. It looks sharps and feels solid.
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Review by confirmed purchaser

Perfect!

I would recommend this company to anyone.
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Review by confirmed purchaser

Perfect!!!

The case is just what my husband wanted. The stand part is better than the original case for his tab.
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Review by confirmed purchaser

Shocking

I have never had to wait so long to get an item than this company. I won't be buying off them again.
Charon International Trading Limited

Reply from Charon International Trading Limited

Hi,

We are really sorry to hear you have not yet received your order.

If possible could you please contact us through our live help chat via our website, as we would like to rectify this matter for you.

Thank you.

Kindest Regards
TheSnugg
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Review by confirmed purchaser

Small scratch on cover

Delivery, service, follow up, tracking were all excellent, disappointingly there was a small scratch on the cover.

Charon International Trading Limited Details

About this company

TheSnugg.com is here to help bring quality products to market, whether it is our own Snugg products. When Snugg started, one of the first things that was said was ‘we don’t do cheap, we do quality’ and that remains the same now. All of the products we stock on the site we believe to be great products, in function and quality, and the only reason they get on the site is because we actually like them ourselves.

Visit The Snugg

Contact information

Write to: help@thesnugg.com
We live here: 131 - 151 Great Titchfield Street
W1W 5BB London
United Kingdom

Category

The Snugg is ranked 13 out of 21 in the category

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