Reply from The Snugg
[REPLY]
- Reviews (697)
- quinn
- 1 Review
- Hilli P
- 1 Review
Great buy! Only 1 complaint!
I really like this case. It's not bulky. It looks professional. It's feel durable. It functions well as a stand and is overall a very good product. The only thing that stops me from rating it 5 stars is the placement of the stylus holder which covers the mic on the iPad. It should be placed on the side of the left iPad where the case closes or even on the right side would work. That's my only complaint. Since I just bought the case I can not determine its overall protective ability but I'm sure in time I will find out. I would definitely recommend this case as of right now.
- bdsmith
- 1 Review
Wow .. fantastic
The Snugg product I purchased is fantastic very, very please.
The arrival date was better than expected.
However, when I completed the order form and it gave me
a confirmation number I did not see (could be my fault) where
I could print this page for my records.
Also It stated we would receive an email with confirmation
and this did not happen.
Overall.... would recommend this product and the great timing
of arrival. Thanks
- mlanser
- 1 Review
Speedy delivery and top quality product.
I was impressed with the web site. Easy to navigate with good product pictures and information. The order came in less than six days and I am very satisfied with the product. I had been looking all over for a ASE that was slim and held business cards. The Executive case is the exact product to meet my needs.
- Mark
- 1 Review
Good experience and great customer service!
Not much to say. A great selection of colors. Ordering process was simple and secure. An online question to customer service was answered in a friendly, helpful and timely fashion. The product arrived when promised. Finally, the case itself is attractive and seems well made. That's about it.
- Lorna hutchens
- 2 Reviews
best cover available
have now had 3 of these for various phones ..keeps them protected and are very simple to use,would recommend them to anyone .
- cjhowarth
- 1 Review
Great covers - the hand strap makes all the difference for reading!
I have two covers - one for the iPad mini, the other for the iPad 3. Fantastic levels of protection, and the built in stand works perfectly on aircraft trays!
- shaun V
- 1 Review
Quality product, competitively priced, efficient and prompt delivery.
Based on this first experience Snugg would receive my full approval and recommendation.
- Jennie
- 1 Review
Snugg -great service great design!
I love my snugg- the colour and fit are perfect for my iPad mini and it arrived earlier than expected!
- suevera
- 1 Review
Purchasing items okay
The Ipad cover is great but the screen protectors do not work properly - there is no way you can attach them to the Ipad without having large air bubles. I have used both of the protectors and still do not have a protected screen.
Reply from Charon International Trading Limited
We are extremely sorry to hear you are experiencing an issue with your screen protectors.
If possible could you please contact us through our live help chat via our website, as we would like to rectify this matter for you.
Thank you.
Kindest Regards
TheSnugg
- albert
- 1 Review
The Snugg case fits perfect and provides great style and protection.
This is the only case I would buy and any future case I purchase will be a Snugg case.
- Roxanne
- 1 Review
Perfect fit for my Ipad!!
I was amazed at what a great deal this Snugg was for my Ipad! Perfect fit, nice looking, really well made - I couldn not be happier with my purchase. Great customer service also - received it a few days after I placed my order..Thank you!
- simon
- 1 Review
Brilliant product
Having just purchsed a Kindle fire, I needed to protect it & did the usual perusal on line & found the cover at Snugg... I wasnt expecting such a high quality product at the price I paid.... brilliant quality, brilliant price
- nicolette
- 1 Review
Brilliant! Just what I ordered.
My package arrived today (I live in Australia and only ordered a week ago) The Snugg is better than I expected. Very happy indeed.
- CustomerWilliam M. Thorns
- 1 Review
Snugg like a bug in a rug!!!
I'm thoroughly satisfied with my case for Nexus7!! It fits SNUGG, it is well
designed to allow for proper openings.
I also ordered two pack of Screen protectors. I had difficulty following instructions
and for whatever reason, I wasn't able to properly pull tab 2 off, so I ended up with
a lot of air bubbles underneath, but since I'm 90, I'm all fingers and thumbs anyway!!
Sincerely,
William M. Thorns
- Heatherb
- 1 Review
So good I bought 2!
Having purchased a case for my mini iPad and being so delighted with its design and its neatness and ideal usability (I chose the desert camouflage trimmed with tan leather - I love it!) I then purchased a second one for my husband for his IPad in the distressed brown leather which he too is delighted with. We have had other cases but the Snugg iin our opinion is the best on the market.
- rxman
- 1 Review
Your products are outstanding !
Everything from order to delivery went smoothly. My wife and I love the covers for our ipad2 and iPad mini
- Wendywilliams
- 1 Review
Excellent, prompt service. Quality product.
Excellent quality product, I've searched many sites for an ipad cover with quality, and value for money. The snugg provided excellent service, and the product is perfect.
- Emre ERGUN
- 1 Review
thanks for quality product
thank you for fast shipping, for your customer support and your interest.
- tynamcnair
- 1 Review
Nope.
I made an order 9 days ago. I received confirmation the order was made, but no shipping information, no product. When I sent a note and asked for that information, I received only an apology and notice that the order was being resent.
So when? By what mode? If it is not here by Friday, I will expect a full refund.
Snugg Order Confirmation - Order #82043
Reply from Charon International Trading Limited
I am extremely sorry to hear you have not received your order.
I have arranged for this to be resent and I have sent the tracking information across to you via email.
If there is anything further I can help with please don't hesitate to contact me.
Kindest Regards
TheSnugg
- phil
- 2 Reviews
Quality and service brilliant
The case and screen protectors are really nice and seem good quality. Made the wife happy.
- sharongross
- 1 Review
Very impressed and satisfied with my purchase.
Good fit, quality and function. Would like to have a safety strap to insure it stays closed.
- sarah
- 1 Review
As Snugg in a Bug in a Rug!
Love it! My ipad mini is as snug in a bug in a rug!
Highly recommend! Thank you The Snugg!
- bsinghateh
- 1 Review
- shaw
- 1 Review
NOT RECEIVED
Unfortunately I haven't received my mini Ipad cover which was despatched last Monday 29/4. (6 working days)
Reply from Charon International Trading Limited
I am extremely sorry to hear you have not received your order.
If possible could you please provide me with your order number, through our live help chat via our website and I will look into this for you.
Thank you.
Kindest Regards
TheSnugg
- Jon
- 4 Reviews
Excellent value for money and customer service
First time I'd used Snugg. I'd researched several cases for my new nexus 10 and the Snugg case really stood out. It was very well priced and the delivery time was really quick. Will definitely use them again.
- lynne
- 1 Review
Excellent Seller
I was very impressed with my iPad cover I ordered from Snugg and the fast service, would recommend this web site
- lozzaborg
- 1 Review
- albert
- 1 Review
BruisedBanker
Price is right. Why pay so much more for another brand when technology will require replacement within a year or two?
Delivery is perfect. It does seem odd that shipping charges come to 40% of the price of the Snugg...but I won't complain based on the purchase price.
Snugg is definitely the keyword...I watched a YouTube demonstration of the product and it was spot on! This thing is tight! Thank goodness for the elastic ripcord to help force out the iPhone. Then again, all it takes is the personal experience of breaking an iPhone without protection and only then did I truly appreciate the value of the Snugg being snug around the iPhone.
- RajU
- 1 Review
Outstanding product and service!
Ordered iPad cover one day, arrived the next. Beautiful quality classy product, delighted with purchase. No negatives, have been using for just over a week.
- Hughmargaret
- 1 Review
very pleased
hi i was very pleased with i pad cover the service was excellent the quality really good
-
- Phil Wilson
- Newcastle upon Tyne, GB
- 2 Reviews
Misleading title description and disappointing response from customer service.
Having purchased my iphone 5 case on the basis of the title description which clearly stated 'Leather' I was disappointed to find the product was 'PU Leather' when it arrived.
I made the point to customer service and requested they offer a remedy to the situation. They simply confirmed it was PU Leather and said it was stated in the description.
What description? Ah, the one found miles further down the page, past all the bundle deals that are never ending! Never even knew it was there.
Most internet sites would remind the consumer of their shopping rights, but I was not reminded of mine and my entitlement to return the item.
Product was actually ok and had they been clear about the materials used I probably would have been ok with it, but in general I felt misled.
Not a great experience overall.
Reply from Charon International Trading Limited
I am extremely sorry to hear you feel this way.
I have sent an email to your personal account.
Thank you.
Kindest Regards
TheSnugg
- James
- 1 Review
Great product, great service
I love my Snugg iPhone 5 case, bought a tan one just after the phone launched and since then it evolved and developed a unique patina. Then I somehow lost it so obviously the top priority for me was to replace it. Since I've owned mine my Dad got an iPhone 5 with a case that my Mum chose, which he hates - so I took advantage of the fact I was ordering and upgraded him too.
When my new case arrived I noticed a loose thread at the top, didnt worry about it too much as my priority was protecting my phone. I dropped an email to Snugg a day or two later with a photo and they immediately sent a replacement out.
Getting back to the title of my review...... I love my Snugg and their service and care has been exceptional.
- martinshuttleworth
- 1 Review
Just what I wanted
I was after a protective case for my new nexus 10. This is ideal for me - it's dedicated, so all the holes for connect ions, cameras etc are in the right place, it's well made, good quality and looks great, and it was a good price.
- Louis
- 1 Review
Short and sweet - simply outstanding! PERFECT PRODUCT & COMPANY
The Snugg is one of those products that was made with careful attention to detail, since it PERFECTLY satisfies every need that someone looking for a book type/ hard cover for their device could want. Additionally, their customer service is also outstanding. I found instantly accessible customer support, available practically on a 24 hour basis to accurately answer any questions about the product I had. The cover itself is so nicely designed without unnecessary details, but just the exact features needed for the device - features such as an elastic "hand strap" for when the cover is open to put your hand through for holding the device, a "tab slot" to insert the edge of the flap, so that it acts as a "display" stand and even a loop for a stylus and it looks good too, of course. Obviously, I'm extremely satisfied. Thanks!
- Kennymack
- 1 Review
She Loves It
Got a case for my wife's Samsung tab 2 10.1. Also got the screen cover. The case is very stylish REAL leather. The tablet slid rid in for a perfect fit. She loves it.
- B Duric
- 1 Review
«E» «X» «C» «E» «L» «L» «E» «N» «T» Hope to deal with you again. Thank you.
Highest Recommendation,One Hundred Percent Satisfied,Excellent Service,Fast Delivery A+++++ Thanks..
- alanwpickup
- 1 Review
Quality and service
Top quality product and fast efficient service, what more could you want
- pjapplecross
- 1 Review
Love my new Ipad keyboard.
Very versatile and smart looking at the same time. An excellent protective cover for the Ipad, infact, it looks as if it was made by Apple for their Ipad. Good for travelling, as it is the most protective I have seen.
- Debbie
- 1 Review
Absolutely Fabulous!
It's very unusual to get such brilliant customer service and a quality product at a reasonable price, but that's exactly what I got from Snugg. I spent a long time looking for a stylish ipad cover and found exactly what I was looking for at the Snugg website, I placed my order, it was eligible for free delivery and arrived the very next day. Brilliant!
TheSnugg.co.uk Details
About this company
TheSnugg.com is here to help bring quality products to market, whether it is our own Snugg products. When Snugg started, one of the first things that was said was ‘we don’t do cheap, we do quality’ and that remains the same now. All of the products we stock on the site we believe to be great products, in function and quality, and the only reason they get on the site is because we actually like them ourselves.
Visit The Snugg
Contact information
W1W 5BB London
United Kingdom
Category
The Snugg is ranked 6 out of 10 in the category Categories Computer Computer Accessories
