The Whirlpool Bath Shop reviews

The Whirlpool Bath Shop reviews

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Reviews

About

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Unbelievable Customer Service & Quality Product

I called to ask advice on which whirlpool bath and accessories to buy, I was amazed at the 'can do' attitude of the guy on the phone, extremely helpful. When my bath arrived it was just perfect, just what I wanted.

If you are considering buying a whirlpool bath, give these guys a call and buy with confidence. I can recommend them 100%. Well worth the investment thank you.
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Review by confirmed purchaser

Absolutely Flawless

couldn't of asked for a smoother transaction, -
found website
chose bath
paid
delivered within 2 weeks
simples
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Review by confirmed purchaser

really good service

The kit I order was deliverred in a matter of days. It was easy to fit although the instructions could have provided a bit more detail.
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Review by confirmed purchaser

Started well but drifted.

We were really pleased that we were able to order this easily and quickly, with good communication around delivery as we were on a tight schedule. However, when the bath arrived it was not the bath shown in the online diagram and had different measurements. Fortunately it still fitted as there was no other option and we didn't want to send it back as the plumbers were on the premises waiting to fit the bath. We also had no instructions with the bath when it arrived or guarantee. This may have been due to the short lead time that we gave, and these were sent as soon as we pointed it out.
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Review by confirmed purchaser

I felt insulted

I placed an order for a toilet system, but failed to notice that it wasn't eligible for delivery to my home address because of the supposedly high risk of incurring damage in transit. Payment by credit card was initially accepted and I received a receipt. The whole amount was later refunded, but I wasn't notified notified of this situation until I eventually inquired about an estimated arrival date. Even then, the company's email was blunt to the point of rudeness. Happily, a different supplier proved more than happy to fulfill my order for the desired product.
The Whirlpool Bath Shop Group

Reply from The Whirlpool Bath Shop Group

Thank you for your review.

The item you purchased had the following information shown in the description.

"Due to the fragile nature of this product this pottery is *only available to purchase if you are ordering a bath from us, the complete suite will be delivered on a pallet."

Because you didn't purchase a bath your payment was refunded swiftly and initiated the following day.

The Whirlpool Bath Shop Group Details

About this company

Welcome to The Whirlpool Bath Shop a leading online retailer and manufacturer of whirlpool baths in the UK, offering the latest contemporary designs, using the highest quality materials at the very best prices. Every bath we produce is manufactured to the highest possible industry standard, this means your purchase will be hassle free and great value.

Visit The Whirlpool Bath Shop

Contact information

Call us on: 08000286174
We live here: 10b Herald Ind Estate
SO30 2JW Hedge End, Southampton
United Kingdom

Category

The Whirlpool Bath Shop is ranked 128 out of 141 in the category

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