If you notice all the reviews shown, bar one, refer to excellent ordering, payment and delivery, wouldn't expect poor ordering and payment the delivery is done by an independent courier. Find out about their customer services when you want to return something? A completely different story!!! Complete joke they don't know the law, I'm seeking advice from my solicitor.
I was looking for an integrated washing machine in a hurry! The co-operative, who I rang 2 minutes after midday on Monday, couldn't push the order through (the system won't let me!!!). I had missed Wednesday's delivery.
Googled about and found The Wright Buy. Yes, I had missed Wednesday's deadline but they could and would guarantee to get it to be before Friday.
A phone call later and I trusted him at his word and paid (£4 less than the Co-Op, although I would have beneffited from a £25 discount having a co-op card).
Next day I got a text and email saying my machine would be delivered on Wednesday. On Wed am got a text giving me the hour slot so I didn't need to be in all morning.
The driver rang at the due time to say when he would be coming and soon rolled up and put the machine in the kitchen. My hubby managed to connect it up and I had a wash that night on the go within hours.
So thank you very much. Wish all businesses had your ethic. Please don't get complacent.
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Their post-sales service is a disgrace. They have refused to allow me to return a cooker hood I bought from them and are completely unrepentant. A truly horrible company to do business with; they have left me £200 out of pocket.
While searching the internet for a new freezer I came across the Wright Buy website. The prices were much cheaper than other websites so I was a bit wary. I decided to call the telephone number listed and the gentleman who answered was lovely, he answered all my questions and really put me at ease. I then decided to order the freezer through the website. They rang me a few days later to let me know when they were delivering to me. The driver even phoned me an hour before he got here. I will definitely use this website again!
Bought a built in washing machine from these guys and was at least £30-£40 cheaper than the more well known high street retailers. Delivered for free at 6.30am on a bank holiday, driver called me day before to confirm time was ok, no fuss at all.
This company who I only found by chance are excellent, products delivered on time in excellent condition.I purchased an LG washing machine, the price was at least £150 cheaper than several other places I tried, although they are not a big High St company their service and goods I would recommend to anyone, give them a go you will not be disappointed.
Ordered 4 pieces all in stock & delivered with 4 days. Spoke to them on the phone first very friendly people who helped with a few technical dimensions, These guys actually keep stock unlike many other companies that lie about stock levels. Would shop again at thewrightbuy.co.uk.
I ordered a Whirlpool Dishwasher from Wright Buy on the Tuesday & they delivered it on the Thursday, they even accommodated my request change of delivery address. Very pleased, the price was great too Thank you Wright Buy