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Reply from The Wright Buy Ltd

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The Wright Buy Ltd reviews

Good
8.8 out of 10

14 Trustpilot review(s)
Most recent review
Review company
  • Reviews (14)
thewrightbuy.co.uk

USE THIS COMPANY YOU WON'T BE DISAPPOINTED

This company who I only found by chance are excellent, products delivered on time in excellent condition.I purchased an LG washing machine, the price was at least £150 cheaper than several other places I tried, although they are not a big High St company their service and goods I would recommend to anyone, give them a go you will not be disappointed.

thewrightbuy.co.uk

Brilliant everything in stock like they said!!

Ordered 4 pieces all in stock & delivered with 4 days. Spoke to them on the phone first very friendly people who helped with a few technical dimensions, These guys actually keep stock unlike many other companies that lie about stock levels. Would shop again at thewrightbuy.co.uk.

thewrightbuy.co.uk

Great service - price - and speedy delivery too

I ordered a Whirlpool Dishwasher from Wright Buy on the Tuesday & they delivered it on the Thursday, they even accommodated my request change of delivery address.
Very pleased, the price was great too
Thank you Wright Buy

thewrightbuy.co.uk

Brilliant Service

Many thanks for a perfect customer experience for the purchase of my CDA Range Cooker. Lowest price on the web and delivery to the time given on purchase. You cannot say better then that, would recommend, thank you again.

thewrightbuy.co.uk

Thank you Wrightbuy

I am very happy with my latest purchases. Thank you for a hassle free, easy and friendly transaction. Highly recommended.

thewrightbuy.co.uk

Great product, fast shipping!

Hello,
I bought a warming drawer from 'the wright buy' last week and was really happy with the service. It's always a bit of a worry going with the cheapest place- I inevitably presume that they are a huge impersonal company with no regard for good customer service, but these guys are great! I had a question about the product so gave them a call, and got straight through to a very jolly man who was able to answer my queries.
The item was delivered 2 days later- and the service is free of charge!
Really pleased, highly recommended.

thewrightbuy.co.uk

Light at the end of the tunnel.

I have been trying to get my kitchen sorted for a long time now and everywhere I went to was a lot of hassle. I'd dealt with a few places which turned out to be an absolute nightmare and even had a legal battle with one company. A friend recommended The Wright Buy by a friend and after looking into them a little bit, I decided to order a dishwasher. They were a huge breath of fresh air. A very warm, friendly and efficient service from a company who actually do what they promise. I have spent a lot of time writing negative comments on these message boards following my ordeal with other companies, so it really feels nice to write something positive. I ended up ordering a whole host of other kitchen appliances from The Wright Buy and they have always delivered on price, product and on time. Could not be happier.

thewrightbuy.co.uk

compared prices and the Wright Buy destroyed the others

When delivery is free, the product is the same no matter where you buy it (same warranty from manufacturer, same packaging etc) why would I pay £50 more for a fridge from another appliance online store? Its a rip off.
Wright buy had the wright price.
Rang up to check company was genuine and received fridge within a week.
Please don't change a thing.

5 ***** seller

thewrightbuy.co.uk

Very impressed with wrightbuy

Ordered appliance over the phone spoke to a friendly young lady. She took my order in minutes and the product was delivered within 4 days on the agreed day. Would defo shop here in the future.

thewrightbuy.co.uk

Very good

Delivery arranged to suit, driver rang on day to say he would be about an hour, then rang again to say would be 15 mins late as stuck in traffic, actually was not late after all. Very polite driver, delivered item to back door right through garden as front door was stuck shut with all this rain! Will use again.

thewrightbuy.co.uk

ITS WORTH PAYING THE EXTRA TO SHOP ELSEWHERE

The company phoned to agree a delivery day after purchase. Then on the actual day which i had took off work they then phoned me to say the delivery would be delayed. To cut a long story short, when they finally delivered the item there was 1 skinny van driver that asked for help in getting the oven off the van as he couldn't do it on his own. They say its to the door service - NOT TRUE. Their 3rd party courier is useless - to gain a good review a company that sells large heavy items should offer a delivery service that will put the appliance in a room of your choice like others do.

Reply from thewrightbuy.co.uk

Dear Mr Jackson, thank you for leaving a review on trust pilot. I have just looked into your order and it seems you needed your oven ASAP. We advised you that our own vehicle with a 2 man service could have delivered your product within 5 days but you opted for a faster service. We informed you that this next day service was not guaranteed as we have to use a 3rd party courier company. We also advised that it would be a curb side only delivery. We can only apologise on behalf of the third party courier company you opted for us to use to deliver your product.
thewrightbuy.co.uk

Great Service

I ordered Baumatic appliances thru The Wrightbuy and found them very helpful with a very speedy and friendly delivery service. Thanks I now have a very happy wife.

thewrightbuy.co.uk

superb sales and service, the wright buy every time

i found the wrightbuy,when looking for some specific Appliances, i entered the incorrect codes and they sorted it out for me, i now use them for all my appliance needs and told all my friends. i have every confidence in recomending the wrightbuy to anyone who wants a prompt and effective service. well done guys restored my faith in internet shoping

thewrightbuy.co.uk

ABSOLUTELY BRILLIANT, NEXT DAY DELIVERY

I did a google shopping search & www.thewrightbuy.co.uk were by far the cheapest around. I then called up first thing in the morning at 08:30 and YES they were open already. I spoke to a lovely chap who provided me with all the correct measurements & confirmed the item was in stock. I then ordered online at lunch time & the item turned up the next day before 8am. I received email confirmations, telephone confirmations & even text messages from the courier! The item is up & running & i will be buying the rest of my kitchen goods from this company. It definately was THE WRIGHT BUY!