The service from this company was great. I ordered a Dyson DC50i from the company on a 2-4 day delivery service on a Friday at 5pm. As this was after the 4pm deadline, i did not expect this item to be delivered until at least Tuesday the following week.
On Monday morning, i received an hour time slot via a text message and email and this Dyson was on my doorstep at 9:30am.
Unfortunately, after using the Dyson, i did not think this was suitable for myself. I gave their local rate office a call and spoke to a lady called Vicky and explained my problem. She was very helpful and provided me with advice on a different unit which would be more ideal for my needs. Although this return was no fault of the company, Vicky arranged for collection of the DC50i the next day and delivery of my new DC40i at the same time.
Excellent Service and a great experience all round! I will definitely look to shop form Thurgo in the future!
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