FOUND THURGO ON THE NET, LOOKING FOR A DYSON, ORDERED ONE. BEST PRICE AROUND, CAME ON TIME PACKET WELL. ONLY FAULT THEY ASKED FOR SPECIAL INSTRUCTIONS, WE GAVE ONE BUT HAD TO GO AND FETCH THE PARCEL FOR THE DELIEVERY DEPOT.
I would recommend this company to all my friends, the service, was fantastic, I did send an e-mail to admin thurgo.co.uk, stating this on the day it arrived. Such speedy delivery also. The service was 2nd to none.
Best deal I could find anywhere , Price , Product Standard, Guarantee, all
exceptional, together with delivery information dates and times kept as promised.
I am extremely satisfied with this upright cleaner makes all other upright cleaners imposters.
First time I have brought an appliance on line through this system. I would recommend Thurgo to anyone based on my experience purchasing Dyson Hot.
Delivery as promised, at time agreed and in perfect condition. I have recommended the company and service to two other friends who are considering purchasing the same appliance. Well done, well recommended.
Didn't order my Dyson heater til after 3 pm clicked next day delivery but didn't expect til day after because ordered after 3.
Had a txt satin order processed and would be delivered next day, on the day received a txt saying order would be with me between 11.15 -12.15 it came at 11.30 can say fairer than that spot on wish other companies would have this approach Well Done Thurgo would defo use again
Excellent service,good communication,and very speedy delivery.The product was very reasonably priced.
I was looking to buy a new Scala Solo Headset to go with my Tom Tom Rider. After a bit of surfing Thurgo came up with best price.
Used standard delivery expecting to have to wait 3-4days. I was pleasantly surptised to receive my order almost immediately.
What did impress me most though was the e-mails I received that tracked my order until it reached my door. I liked that very much.
Very pleased with Dyson, excellent price and all round good experience with this firm would recommend them to anyone thinking of buying a new cleaner.
MY PURCHASE/DEALINGS WITH THURGO HAVE BEEN EXCELLENT :)
MY PURCHASE IS IN EXCELLENT CONDITION BOUGHT AT A FANTASTIC PRICE WITH A MORE THAN EXCELLENT SERVICE DELIVERY,
THANK YOU THURGO FOR YOUR FAST, EFFICEIENT & EFFECTIVE SERVICE
HAPPY CUSTOMER :)
Ordered a vax gator on line as I needed something to use for stairs and small places to complement a cordless upright I had ordered which did not have attachments. Thurgo was the cheapest option for the model I had chosen, even with a nominal delivery charge. Delivery was extremely prompt and emails sent from time of order to delivery with order status - cannot find anything at all negative to say!
Having ordered a Vax cordless vacuum cleaner I received e-mails thanking me for my order and also saying my order was complete. I waited for it to be delivered. When I checked my bank account I found the money had been taken one day and returned the following day. I did not receive an e-mail telling me the order had been cancelled or any explanation.
There was very good communication from the company regarding exactly when the item would be delivered. I could not find the item cheaper anywhere in the internet, and that is excluding the upgrade (from the DC24 to the DC24i). Overall, very happy!
I had done my homework regarding the Zumo 660 and it is living up to expectations.
Thurgo were the cheapest online by far and had several delivery dates, which is great to see. I ordered mine online and on a next day delivery, that was New Years Eve 2012 on Monday and the box arrived on Wednesday by 0930. Fantastic!
There was a carry case missing and after a very pleasant phone call the case arrived the following day.
I cannot fault Thurgo for such a pleasant and delightful transaction and delivery process and would recommend Thurgo everytime
I placed my order for a new Dyson on 28th December 2012 and asked for next working day delivery. The date for delivery was 31st December. I took this day off work to await delivery of my new Dyson. I was quite excited and as my old hoover was not very good had got rid of it. My new hoover would arrive just as the old year was leaving us and my gift to myself was my new Dyson. I waited in all day and the new year came, I was so disappointed when I didn't receive my order. I was very angry not to have received an email or phone call to explain why. I had to wait until 2nd January to phone Thurgo to be told the batch was faulty and the earliest they could delivery a new Dyson was Friday 4th January. Unfortunately I was working that day. I have arranged delivery today 7th January and have received an email to say it will be delivered between 11.16 and 12.16. I await delivery. I have also had to take a other day off work on holiday. I was charged full price on my credit card on 28th December and am not receiving goods until today 7th January. I feel this is completely out of order and taking advantage of customer's good will. I was told on 2nd January I would be refunded £2.00 the difference between next day delivery and ordinary delivery. This has still to be done but £2 does not mean anything to me as a customer. My parents recommended Thurgo to me when they received a new hoover the next day to when they ordered it. Unfortunately I did not share this experience and feel very let down and dissatisfied with Thurgo. I have been left out pocket and disappointed and my excitement on 31st December has turned to disappointment.
Well that wasn,t a problem finding what i wanted, i needed a new hoover not that the other had broke down only that was a cylinder type and my old arms and legs were not quite up to all that pulling and tugging, googled hoover and Thurgo's name came up, i looked at quite a few of the wide range of models and came up with exactly what i wanted. Typed all the details in and my own and pressed enter and that was that, got an e-mail in return to say transaction was completed and a tracker was enforced. Got another e-mail re delivery ie date and time, and as to their word it arrived promptly. WELL PLEASED and thanks Thurgo
First washer came in a broken box with parts missing and no invoice. One phone call and they sent another the next day which had one small broken part but as they let me keep the 1st washer i was able to replace the part quickly. One item of Vax cleaning solution missing but again a phone call to Thurgo and they refunded me.
The product washes brilliantly and really pleased with this product. If there weren't the above issues then i would award 5 stars!!
Ordered goods at just after Christmas and delivered on 4th January, no problems goods as described. Contacted by courier to advise on delivery which happened as promised. Whats to say good service from a good company will no doubt use again.
very happy with thurgo . i got a urban rider tomtom sat nav ,it came in four days ,i was phoned when it will be deliverd which was under the time first given . Been shopping around for one and thurgo was a very good price to the rest well done .;all the best Dave E ..
Ordered this product on Boxing Day thinking I'd have to wait a while and it was ready for delivery within 48 hours! Great updates re delivery via text. Item as expected having got it at the best price. Highly recommended all round.
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