Bought tiles twice during a large bathroom project. Found Tile click to be very communicative and, upon phoning them, bent over backwards to arrange speedy delivery. Sample service is excellent too.
I purchased Laura Ashley white Marchmont tiles from Tile Click, which I am really pleased with. The tiles were great value and the delivery was very reasonable and fast. I would recommend both these tiles, which look great, and also Tile Click who were helpful, fast and cheap.
This is the second lot of tiles we have bought from tileclick. The tiles are cheaper than most places for the same tile and the delivery service is excellent. Well done we'll be back for the next bathroom on the list (we own a Band B )
I wanted to choose some tiles for our new bathroom and didn't know where to start. I came across 'Tile-click' on the web. The website was easy to navigate plus the photos of tiled bathrooms really helped .. just seeing a tile on a blank page does not really give you the true picture.
I then requested 3 sample tiles, to check colour and texture - they were promply delivered for a small cost.
I have time to decide what and when to order.
I am so glad I found TileClick, I was let down by another supplier who said they had stock of my chosen tiles but were in fact out of stock when I placed my order which was causing no end of problems as I had a tiler booked to do the work.
When I came across TileClick I was over the moon as not only did they have the exact same tiles in stock they were cheaper too. With a quick call to customer services I was reassured that my tiles would arrive as soon as possible. I need not have worried as the delivery was lightening quick, and not a single damaged tile in sight.
By using TileClick I have saved money and have been so impressed with their service I have recommended them to a friend who is looking for tiles for her kitchen, she was going to order them through a tile store but now she has seen the prices on the TileClick website for the same tiles she said she will order with them.
Thanks for getting me out of a tricky situation, I will use you again!
I placed my order just before xmas in hope that they would be delivered in time for me to have over the festive break ,as promised by tile click they would be here and true to there word they were excellently packaged no damages just perfect. Will definately be using again. After the initial Delivery and doing my job i decided to do tile a small area that initially wasn't going to be done i contacted tileclick in the hope of just being able to order a couple of each tile, they couldn't of been more helpfull if they tried absolutely excellent ordered 1 box and sent an email explaining what i wanted and they split the box in order to give me both colours in 1 box therefore reducing transport costs etc. They even went to the trouble of sending tiles from same batch number so no chance of colors being different. Iwould seriously reccomend tileclick to anyone not only are they competative in price and delivery excellent the customer service is absolutely brilliant it is so nice to deal with such people. Keep up the goodwork and i hope you have a succesfull year i will be back when i start the kitchen without a doubt and will recomend to all i know. Thanks
When we went into the Liphook gallery the staff were very helpful and not pushy. The prices are amongst the best online or in store. My tiles were brought round by the show staff who bought them back from Swindon for me.
Unfortunately there was a manufacturing problem with some tiles which was not TileClick's fault. They sorted out the problem the next day and threw in some free border for the inconvenience.
I am pregnant and my husband was at work.
The delivery man left the wooden pallet outside my house with the tiles and didn´t help me in anything, even when I asked him for a little help due to my condition!
They should take the pallet back with them or delivery without it like the rest of the companies, for example "floors & tiles". In short, there is no need of a pallet to transport the tiles.
Now, we have an ugly wooden pallet at the entrance of our house.
These tiles were from a range of tiles from Laura Ashley for the bathroom but they misleaded me by putting in the same web page, a different range of tiles for the floor which doesn´t belong to Laura Ashley but has similar (not the same) colour.
When I called to talk about all this, they just said that "it is what it is and they can´t do anything about it". So dreadful poor customer service.
In resume, very bad experience. The first one and the last one from tileclick.
needed just a few tiles to finish of my kitchen that i started a year ago
could not find them anywhere thought i would have to start all over with new tiles until stumbeled on tile click brought remaining tiles no minimum order required really fast service would highly recommend
dan bird hull
Ordered British Ceramic Tile Co. Tiles, price far less than normal trade outlets and enhanced by special extra November 10% offer. Delivered within 3 days, securely wrapped on pallet. No complaints whatsoever, would certainly use again.
A good company: good prices and the delivery company telephoned to ensure that the planned day of delivery would be convenient, which I thought was good.
Only one complaint: I was worrying about the delivery date before the couriers rang and contacted TileClick about perhaps amending my stated telephone number from my landline to my mobile. I didn't even get a response to this eMail, which I thought was poor and that's why I can't give them 5 stars.
Ordered tiles they were delivered on time, also got a courtesy call prior to delivery from delivery company, tiles were well wrapped & after looking at other sites they were in far the best price for exactly the same tiles (Laura Ashley). Hope this gives any reader confidence as sometimes the cheapest Is not always the best but in this case all was well.
I have to say I don't hold much faith in the Internet, I am concerned about not having someone/ somewhere to go to with any problems.
However, having been to various DIY stores to purchase PVC cladding at the length we needed, unsuccessfully, I found Tile Click by chance on the Internet.
Having spoken to the Customer Service who was very helpful, we received a sample piece in the post the following day. The product is excellent, cut to the exact length that we required, delivered on time and all at a reasonable cost.
Tiles arrived extremely quickly. They were exactly matched to description on website. The website is very clear - descriptions of products and amounts required very accurate. Products were packed properly and the courier was extremely helpful
Would definitely order from this company again.
Having searched the internet for hours and hours I found what I was looking for at the most competitive price. The tiles were delivered in two days and were perfect. They look lovely up and I am really pleased. Exactly the stylish look I was after at an affordable price. Very impressed with the efficient and professional service.
I would recommend Tile Click to everyone great customer service from Jeromy. Tiles arrived well packaged none broken and quick delivery. Bathroom has just been finished with Laura Ashley tiles and pebble border and looks great. The same tiles are being sold on EBay for more with a hefty delivery charge.Tile Click are free delivery.
I ordered tiles on line from Tile Click, and wasn't happy with the colour when they arrived. Jeremy at TileClick, Swindon branch was exceptionally helpful in suggesting alternatives and in getting them to me before the plumber arrived! He also made arrangements to collect the original tiles at the same time. Major headache averted: Brilliant!
Only ordered six boxes of tiles. Have to be honest, I was expecting the worst as I didn't think tiles would travel very well through the normal courier system.
I didn't pay extra for speedier delivery but tiles arrived within three days.
Amazingly no breakages.
Very pleased with service and value for money.
After searching for weeks in store and online for tiles I liked, I spotted tiles I fell in love with from a well known tile store. To say the least, they were ridiculous expensive so I ruled them out. Much to my surprise, I stumbled over tileclick and found the Pampus range. These were identical to the tiles I seen in store for a mere fraction of the cost. I ordered a sample immediately to be sure they were the ones i seen. To my delight, they were! I ordered them immediately after. I purchased the brown and beige. Tiler tiled shower area with brown and rest of bathroom beige. It looks stunning. I couldnt be happier. We also had to order more tiles, so I contacted customer service to ask if they could send me more with same batch. Same advisor dealt with me from beginning to end. He managed to have extra tiles delivered quickly for me. Overall,.. product,service,value for money,delivery, efficiency was top knotch. Highly recommend these guys. Recommended to my friends and family. My brother in law is going to place an order soon :-).
I ordered Pampus wall and floor tiles plus borders on line having already received two sets of example tiles to look at and compare. Three days later the delivery courier called me to say he was in the area and when would I be in. He arrived at the time agreed, and unloaded the tiles all nicely packaged on a pallet. All of the packs appear to be fine, just waiting for the tiler to arrive! Great service and price, easy website to use.
I ordered tiles for my bathroom - wall and floor - from the Marmaros range. They are beautiful tiles. Delivery was quick and when the wrong tikes were delivered, the company were quick to resolve the issue. Being able to order three samples for £1 was brilliant. Amazing value too! Can't rate Tile Click high enough.
by the service you gave when I enquired about your white octogan tiles with black tile inserts.
They arrived perfectly safely and very swiftly.
The tiler, who installed them for me, was impressed by the quality (as am I) and has taken your details because he was looking for this tile for another customer.
Thank you again for your impeccable service.
Pat , Devon
I needed a small order of tiles quickly. I phoned them to check delivery options and they answered in a few rings. I phoned to check progress the next day and they told me the delivery status within a few seconds. The tiles were delivered earlier than they had promised, next day.
I will use them again.
I made a first time purchase from Tile Click. and I have to say the service and quality was 5star. The tiles were delivered in a timely manner and all intact. The price was excellent as was the quality. When I found I had underestimated the number of tiles a further order was placed by phone and they offered a cheaper delivery optionwhich I accepted. Even when the tiles arrived broken Jeremy re ordered and shipped out a replacement without any quibble whats so ever. For me this is what makes an excellent company. Often when things go wrong it is difficult to get a company to respond in a positive manner. This was not the case with Tile-Click and I will certainly be using and recommending them They are a Five Star company offering aFive Star Service and providing Five Star Products.
Thank you Tile Click.
Item delivered on the next day, even though we had passed the order line time frame.... item was by far the lowest price on the internet that I could find.
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