Tile Click reviews

Tile Click reviews

Good
8.7
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
244 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent speedy service

Great customer service and competitively priced products
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellent service

i would recommend this company to everybody
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

all very good

Good price, fast delivery. all spot on.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Amazing people to deal with!

Everyone at Tile Click were so helpful, sample tiles were sent to us next day, which is a great help when trying to choose tiles. When I went to collect the tiles we bought in Bristol the gentleman there was most helpful and accomadating. Tile Click is a great company to buy from and good prices as well.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service, good quality tiles

Ordered new tiles for the bathroom. Samples sent quickly. Very impressed with the range. Service was second to none and the quality of the tiles was excellent. I was a few tiles short rung up and they dispatched 6 free of charge. Brilliant service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

The go the extra tile!

I cannot praise Tile Click highly enough. The prices were great despatch fast and delivery trouble free. We felt like we had a real personal service from them. I can recommend them to any one.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Keen prices, fast delivery, excellent products!

I would certainly recommend this site, I have used it before and this time was equally as good as the first time. There were a few breakages which were replaced promptly without any fuss, would certainly recommend and use again xxx
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brilliant service. I would recommend this company

It was so useful having the tile samples including the border. I have a dark bathroom and tiles seen in a showroom do not look the same in this darker room. I put the samples in various places until I decided which tiles to have. The service was brilliant and receiving a telephone call to state when the delivery would be was excellent.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Damage tiles

I had a problem with some shading and damage of tiles and missing tiles from order.
This was all promptly dealt with by customer services and they send out replacements without delay.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

only ordered samples so far...but pleased with service and tiles...will be ordering soon

Good samples and good price. Love the tiles and fast dispatch. Good price too. Will use tile click again :-)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

25% off high street prices!

Excellent service, quick delivery, & a saving of 25% off the high street.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

We ordered on-line and they arrived on time.

I found the tiles I was looking for to match ( much to my surprise) the ones I had already bought from Homebase Store. The chap I spoke to from the web site was so helpful and checked that the ones I wanted were in stock. I was amazed at the efficiency of this Tile Click and the hap tht delivered them was a very happy chappy. I would certainly use them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Once bitten, twice shy,

Ordering tiles on-line for two rooms does not occur often. We ordered sample tiles from another firm who seemed a little cheaper but they never turned up and the promised cash return is still awaited. However, Tile Click was the opposite experience in both the supply of a sample tile and the main order. I could not fault their service and would order from them again without hesitation. The suggested floor tiles to go with the Laura Ashley Malvern range was also a good match. Thank you Tile Click.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

try us we can deliver

got good survice some came broken but were replaced
packing could be better but no problems replacing them
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent value and quality of service.

I'm delighted with the quality of the tiles, the excellent value for money and the efficient friendly service I received.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very slow service, still waiting!!

After waiting for the delivery period to pass we rang tile click to find out where our tiles were. some investigating was done as to why we hadn't received anything, it was discovered that tile click had missed a number off my husbands phone number when passing it on to the delivery company! We were told that our tiles had been sitting waiting for a week to be dispatched, I don't know how much longer we would have waited if we hadn't rang up about it!!
When the tiles were delivered 1 pack was damaged, the delivery driver was very helpful and said that a replacement pack would be sent ASAP. That was a week ago, I am going to have to make another phone call today to see what has happened to them!! We can't start the bathroom until we have all the Floor tiles. FRUSTRATING!!!!!
This is a real shame as we are very happy with the tiles we have and the price!
www.tile-click.co.uk

Reply from www.tile-click.co.uk

Dear Mr & Mrs Brannan

Firstly our apologies for any delay with your delivery, the number we have for you should be correct and that was passed to the depot we use for collections and it would appear teh number was missed in passing it to the depot making the delivery. The depot delivering should have contacted us as soon as they realised there was a number missing and we could have supplied the correct number to them for them to contact you.
We have also not heard anything from the delivery depot in respect of the damaged box, we do request on our website that we are advised within 48 as the delivery company are part of a nationwide haulage network and would not advise us of any damages.
From your message, we assume it is a pack of floor tiles damaged, but I will call you to confirm this and get them sent out on an overnight courier.
Apologies again for the delay, but we had not been advised of any issues in contacting you until you chased us. We will be lodging a complaint with the haulier as this is not the service we expect our customers to receive.
Kind Regards

Jeremy
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Terrific tiles

Good range of products, excellently priced. Query replied to via email and response on phone (though 0843 number was a disadvantage). Tiles delivered on 5th working day (free delivery). In good order.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

EXCELLENT SERVICE, WOULD USE AGAIN

Having never purchased tiles on line before and being a little apprehensive, I was
very surprised how easy it was, they were delivered within a week and the delivery
driver was very helpful. The tiles were much cheaper than the local tile shops and
I did not have to pay for delivery due to the amount I spent.

Excellent Service will definately use again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Comprehensive & Quick

I often visit the site for a bit of inspiration, knowing I can quickly get samples to check out ideas, and then knowing I can order with confidence
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service at the right price.

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

www.tile-click.co.uk Details

About this company

Visit Tile Click

Contact information

Call us on: 0800 8492120
We live here: 8 London Road
Liphook Hants
United Kingdom

We won't let you down!

We aim to offer the best possible service to all of our customers, we value your custom. In the unlikely event of something going wrong please contact us and give us the opportunity to assist you we will do our very best to appease you.

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.