Sent two items the same day, one to South Africa and one to Tahiti, one was 3 weeks delayed because it sat at customs in the UK apparently requiring a tarrif code which was not asked for and no-one let us know it was there waiting. Arrived with all contents obliterated. The other package to Tahiti arrived on time, but also smashed. On contacting was told no chance for recovery of the cost of the damaged items, never mind the shipping costs - tough.
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