This is the second time I've been unfortunate enough to be on the receiving end of a TNT delivered parcel, and both times have been equally as disappointing. Each time they claim a they tried to deliver and I was not home - funny as I'd taken time of work to wait for them - foolish I now know. Calling the customer helpline is of no use whatsoever; yes they are very kind and borderline helpful in that they can tell you your order will (yet again) be sent out the next day, but I'm afraid that's no good when the driver doesn't bother to show then claims you weren't home. If you're lucky enough to actually receive your parcel, chances are it'll be in a sorry state - everything I've had from them I've returned to sender, probably due to being loaded & unloaded multiple times from the mystery delivery van(s) that operate through Edinburgh City Centre. Save yourself the hassle and don't bother - unless you want to wait 5+ days for a damaged parcel to appear.
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