I missed a delivery from these guys on a week day, when I rang to ask when they would re-deliver they explained that, as it was a google play item, it had to be delivered on a week day between 9 and 6. As soon as I said that I would have to call back to confirm a day once i'd booked a day off from work they instantly called through to the depot to see if an exception could be made and the package delivered on a Saturday. This was arranged in under 1 minute but a really friendly women called Natalie. The package then arrived as promised the following Saturday.
No complaints at all.
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