[REPLY]
My first order, was just 4 pieces of wood for carving, I placed my order and could not believe the fast delivery time, the bloks were of a good quality and well packaged,this was my first of many orders to come in the future
I needed a oak dowel quickly as I was on site and at a good price. This company delivered on both counts.
The 25mm oak dowel could have been smoother as a little rough. Needed a good sand hence only 4 stars.
Good quality item, well wrapped and quick delivery.
The website is good with a very good product range at reasonable prices, delivery is very fast & the product when received is of a very high quality, my only criticism is that the check out is a little long winded.
My order was delivered in perfect order in less than 24hrs. I was very plesently surprised when it turn before lunch the next day.
Many thanks
Regards
Will Evans
the website is very easy to use, and provided all the info I needed. the order was delivered promptly, and was of very good quality
Just as ordered and very quick plus at a good price
If all online buying was as efficient and painless, life would be a marvel. As I get older I'm doing more and more of it. In preparation to retiring in 2013 I have taken up wood carving.
G&S's stocks of carving quality timber is good and is developing, one thing is for certain, this customer will be coming back for more.......KEEP IT UP G & S !!!
It,s a pity all online shopping, is not this good.
thank you,
barny.
The only slight query we have had with this order is that the dowels were shown as 12.7mm so our job was prepared for this size. In actuality the size was only 12mm therefore causing rectification with the job in hand.
Very happy with the Oak dowels. they arrived well packaged and in the time window suggested. I was kept well informed by email and was very happy with the level of communication. A good quality product with good service, you can't really ask for any more than this!
I ordered some oak dowels primarily because of the very competitive pricing.
The dowels arrived extremely promptly and were very well packaged to avoid damage. When I unwrapped them I found out why - they are some of the best quality dowels I have bought (and I have used a lot in the past).
I will certainly use Tools and Timber again and would highly recommend them.
delivered next day , superb quality , will be using again
As above, very quick, and good communication.
The team at Tools and Timber are a credit to the wood working industry. They provide a nice friendly approach with excellent knowledge of their products. I found their prices to be most competitive and provided a superb delivery service. They are also very much eco-friendly and seem to be in-tune with ensuring wood preservation facilities are adhered to... If your looking for good for wood service then Tools and Timber are the team to go to... Well done and keep up the good work !
I purchased a few oak dowels of different sizes, which arrived in darkest Cornwall promptly and are of excellent quantity. A small purchase but I am well impressed.
I PLACED MY ORDER AT 3PM ON THE FRIDAY AND IT ARRIVED ON THE TUESDAY AT 8 30AM AS MONDAY WAS A BANK HOLIDAY SO IN MY OPINION VERY PROMPT. UNFORTUNATELY THE DOWELS SELECTED FOR DISPATCH WERE THE WRONG SIZE BUT A QUICK PHONE CALL AND REPLACEMENTS WERE ORGANISED FOR A NEXT DAY DELIVERY.
ALL STAFF I SPOKE TO WERE PLEASANT AND HELPFULL.
The site is nice to navigate as it responds quickly and everything seems easy to find with enough pictures to coax one into exploring. As I was looking for carving accessories it took a while to spot Wood Carving but hey it is obvious when you know.
The site promises 1-4 days delivery and it arrived next day beating the expectation.
Definitely somewhere I'll buy from again and soon.
a clear website. I ordered my bessey duoklamps from Toolsandtimber because they were keenly priced. postage was not to expensive and the order arrived three days later. i am very pleased with my new clamps and can recommend Toolsandtimber.
Product (lime wood blanks) well finished. Beautifully packed against harm. Arrived earlier than expected. Full marks all round.
found the website clear and concise , found exactly what I was looking for , particularly for beginners :)
Easy to use website, quick and helpful correspondence, very well packaged, speedy delivery! Highly recommended !!!
a little slow but within time specified
Ordered from these guys for the first time. Arrived far quicker than I expected and faster than anything normally does.
I emailed a question - got a sensible and prompt answer.
Top service - thank you.
In fact they are probably better than expert, if that were possible.
First purchase in the [link] range and its not as good as i had hoped. Machine marks on the back are obvious and at this price i was expecting a polished finish. The chisel is sharp though.
The web page was easy to access , email confirming order was sent immediately and goods arrived well packed without damage within the stated time frame. I would have no hesitation in buying from this company again or recommending it to anybody else.
The website is clear and easy to use. Great product deliverd in a timely fashion. Will cetrainly use again.
For a non tech newbie the website was not as easy to work with as I would have liked. However, my query was dealt with very professionally by Matt in sales and the service I received was excellent although I didn't want a standard product.
My items arrived today and they are exactly as I hoped.
Thank you. I shall be back.
I found toolsandtimber to be very pleasant and competent. My router was competitively priced and delivery was very fast. I would definitely recommend them.
Ordered a Tormek T3 with free Knife Jig SVM45
Best price in the whole country and with free delivery (and that is not including the free SVM45)!!!!
I stay in Inverness and Free Delivery is unusual and if it is free it usually means Sometime Delivery! This took 26½ hours from confirmation of the order to delivery – Excellent *****
Good to see a company who are honest and are not profiteering from the cost of delivery to the North of Scotland…… Inverness is on the mainland not in the Isles as a lot of companies believe.
Top Online Retailer
Apart from a small issue with the website order system, which was sorted with Matt from IT, it all went fine.
The online ordering system is very simple and easy to use. The prices are good and I've received my order with no problems. I wish they had a greater variety of wood available in the sizes I require as it is hard to find, but this is not really a flaw with the company.
Very easy to order on-line , cheapest by far and delivered the next day , what else could you ask for . Will use again .
Very very happy with the product, quality in every way. Delivery was speedy (ordered at 6pm Wednesday and arrived Friday morning) I couldn't ask for more..
I would definatley recommend to a friend and already have.
These guys run a very professional and friendly service. Highly recommended, a service that you can be guaranteed will meet your needs.