This site is a scam! please do not purchase anything from this site. they will tell you over and over the same thing every single time u talk to them. They will tell you that they have what ever it is that your buying full stock. once you pay they will tell you the supplier isnt online and you will have to wait. then if you ask for refund, the only person that can do it is their boss who is for some reason on vacation everyday every hour never there but tells them what to do all the time. i opened up a dispute on paypal and all they keep telling me to do is close dispute and they will give me refund or gold back. PLEASE READ THIS CAREFULLY!!! DO NOT CLOSE YOU DISPUTE IF YOU PAID THROUGH PAYPAL! If you close your dispute you will not be able to reopen the case and any chances that you might have had for getting anything back will be gone. and i dont know if it only happened to me but shortly after i purchased my gold. They blocked my IP address so that cannot even go to their site. and when i still got into contact with them they lied about their website being hacked and they cant lod into when clearly i just got on the site fine. THESE PEOPLE ARE LIARS AND SCAMMERS PLEASE FOR YOUR SAKE DO NOT BUY. ANYONE POSTING ANYTHING GOOD ARE PEOPLE THAT WORK FOR THEM AND EVERYTHING THEY SAY IS FLASE!
Hi I quick summary: I bought and I did not receive anything. Gold- forget, always not enough, wait Few mail and contact no result. Live Chat off, mail off. Just pay and you will write as much as i and others before me. Scam 100%
Best is on their side "Special notice 1.We will never ask you to return your currency in game. (Because you will never get)Do not give away your currency to anyone even who claims to be from us. 2.If meet any violation or issues you could report to us through live chat or email,( Chat always off and mail) the scammers will be punished. (do me favour and others boss unless you know what) Buhahhahahahhaahahhahahah
Scammed for 12$ (paid through paypal). Never got the money or the goods. Asked them about it multiple times and even though they assured me that they will deliver in 15 minutes or in one hour (and they said it pretty much every hour), nothing happened. Excuse was always the same. Their gold supplier has issues with game client. Every day? Really?
After I opened paypal dispute - they asked me to close it or they won't refund. Eventually paypal refused to refund me (cause they are bunch of morons) hiding behind their rules that they don't refund virtual goods. Laughable. There have been numerous times when paypal refunded virtual goods. But yeah, I got bad luck and stumbled upon a retard employee. Anyway, stay away from this chinese scammers. Unless you like being lied to and loosing your money.
If anyone is posting something positive...its the company representatives. Because this place will steal your money period! After talking with the rep she will tell you over and over how either that they will have your gold soon or that the boss will refund you when he gets in....they will repeat this over and over but you'll never see a signle coin or dollar from them again.
The customer service responded very fast, no lie. They checked the stock for me, replied with an answer within 1 minute of checking with the supplier, and as soon as I bought, they contacted the supplier. In less than 5 minutes I received the gold. Will definitely buy from this site again.
I asked if they have in stock AOW Golden Kirin Liang and they said "yes 10000 liang" Janny said "after the payment write to me" So after the transaction was done, she said "wait a moment, I'm getting a supplier for you" and after around 15 minutes she came back and said "sry for the wait, he can't launch the game. Please come back in 2 hours" After 2 hours I came back and asked if he have fixed the game but she replied "not yet, please wait a while more". So I did wait for 1 more hour and went to ask about my order. There was another operator that asked for my payment email and I gave her. She said the supplier is offline right now. What do you guys think about it?! OFFLINE?! I said that Janne told me he's fixing the game... and she(Alice) replied: "Yes, he was fixing the game and now he's offline" I asked for the refund and she replied that he boss will refund it in 24h.
OKKKK.... Now the reasons they are 100% scammers: 1. They have only 1 supplier?! wtf -.- 2. They asked for payment before even checking those stuff... WhyTheF!@# to sell?! 3. Boss if not there to refund?! rlyyyyyyyyy? 4. How did the operator checked the liang if her supplier cant get in to the game?! And even if they write it somewhere else, how it can be accurate then?!
Conclusion: PURE SCAM 100% NEVER!!! Buy from topvipgold.com !
If anyone buys online, use paypal to dispute and try to get your money back! :)
P.s. Trust plot please spread to everyone that this site is a SCAM! tyvm
They first wrote that there had some gold in stock and they said that their supplier was online, After paying them the money through paypal they said that their supplier had some problems with the game right after the payment transaction was done and asked me to wait for 2 hours more. 1 day later they said that they had no stock in the gold and wanted me to wait until they restocked the gold. Scammers with all kinds of bullshit reasons. Do not trust this site.
at first i thought its a good site, bought gold a few times at amount of 30 euros everytime for 4 times and the deliveries were just 10-30 mins.
then the last time, same amount, i asked if they hv gold in stock and the supplier is online for fast delivery, affirmative, then i ordered. Talked to live support after 1 hr, they said supplier not online, then everyday i go check at live support they just give me the same baba reason. After 7 days i asked for a refund, everytime saying boss not there. I open a dispute on paypal, they refuse to refund/delivery. and guess what, i closed the dispute (because paypal doesnt cover this kind of transaction anyway even a reclamation wont refund youside) live chat just tells me to wait they ask boss to refund now etcetc 30 mins later they just said boss will refund u later because he is in a meeting lol NEVER BUY FM THEM 100% SCAMMER
This gold seller suck, they keep asking your for information about yourself. They even asked me to provide a scan of my credit card in order to complete the in-game gold transaction !
Now, I opened a dispute in PayPal against them. And they :
- Ask for closing the dispute then refund, do not they know that a dispute can be closed automatically by refunding ? It is obviously a scam !
- Pretended the boss is in "vacation" before claiming the dispute. Somehow he returns from his "vacation" right after I open the dispute so he issue orders to the representatives about how to solve the issue.
- Never cooperate. It is crystal clear that the only way to get your money back is either to escalate the dispute to PayPal claim or to ask your credit card company to charge back !
- So annoying, they never stop hassling you with too many stuff, most of them are unrealistic, like asking to scan of your ID card, credit card, your phone #, in order to refund, cancelling dispute to get the refund, sending E-Mails to them from your payment mail
This is not a legitimate business, I made a purchase from them for a pretty large sum of money which I never received and any attempts to contact them go ignored or they repeat the same lies again and again. (boss isn't in, refund by tomorrow morning, please wait, etc.) It's been over a month and still no refund, which by now I'm certain I will never get. btw paypal doesnt cover these types of purchases so they cannot or will not help you. Do not trust this "business" they are scammers and I don't know if the other reviewers had a decent experience or received the items that they purchased, but search a bit further on other sites and you'll see that there are more scammed customers than satisfied ones.
Great people to do deal with! Super quick delivery and great support team! I can reccomend them to everyone! No delays - everything on time and even faster! Avoid other websites with empty promises and rude support people!! If you want to buy gold buy it here! Completelly no issues with them! Thank you!