Reply from TradeTaps.com
[REPLY]
- Reviews (40)
- Nir F
- 1 Review
Good quality, good details and accessories
Good product, all accessories provided, quick service and delivery
- Colin Tomlinson
- 1 Review
Price matched, quick delivery, easy!
They price matched on delivered price even if not on product price, but delivery was faster, and dealing with them was so much easier than the other firm we'd dealt with on a number of occasions. We will put our business with trade taps in future.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Nicky Fox
- 1 Review
Excellent quality product. Speedy delivery
Excellent quality product. Speedy delivery
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Mike Stanford
- 3 Reviews
5 stars are not quite enough!
I ordered two items which, it turned out, were not compatible with each other. Instead of just sending them, I received a phone call pointing out my mistake and telling me what I should have ordered. There was even a price difference of a couple of pounds, which they didn't charge me. The shower screen was delivered within a couple of days and the delivery was booked in the night before. Apart from that, the price I paid was very keen. As a regular and long-time internet shopper, this was amongst the best handled transaction and most prompt delivery that I have had the pleasure to be involved with. Thank you!
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Mrs P Garnier-Edwards
- 1 Review
Excellent service, great product and low prices!
We had been looking around for a low cost 'shower over bath' tap for our bathroom project. TradeTaps.com were fantastic, great choices, low prices (which is exactly what we needed on our budget!) and as it turned out, fast delivery! We are very happy with our purchase and would recommend them to anyone.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Emma
- 1 Review
Prices and quality to make you Wet!!!
I have just bought some great taps (bath shower mixer & basin) from tradetaps at a very reasonable price in fact cheapest I found for what I wanted. They provided me with a great service they called to arrange a delivery straight away at a time and day to suit me, I also emailed them as I had ordered incorrect taps bath ones instead of basin they got in touch with me when they where back in stock and told me to order them through the website and they would arrange for the others to be picked up when the others where delivered so it would not cost me to return them. When they where picked up at a time to suit me, I was then refunded straight away.
The quality is great too. I am a very happy customer and would definitely recommend :0)
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Michael
- 2 Reviews
Great taps, great price, greeat service
Searched for some taps to match the existing ones and found on the tradetaps site. Looked at other sites who charged much more. Delivered quickly. Would wholeheartedly recommend to anyone.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Sandie Howlett
- 2 Reviews
Speedy and efficient and cheaper than the local merchants
Ordered a shower enclosure to be delivered to a separate address. Was phoned to advise day of delivery and time. All delivered on time, brilliant !
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- DENISE
- 1 Review
brilliant service
excellent service fab customer service
will use again
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Matt H
- 1 Review
Quality products, good customer service
I ordered a full bathroom suite from this company (who also operate as Bathroom2u.com). The suite is now installed and looks very good - solidly made and well finished.
Unfortunately the delivery company missed initial delivery date without explanation, and then one piece was missing when they did deliver two days later. This threatened to cause some disruption to my building project, but I have to say that the management from Bathroom2u were straight on the case and were very diligent in resolving this (and on updating me on their progress while they investigated it).
I was left feeling that I had an unfortunate (and probably pretty isolated) delivery experience, but that I was in the hands of a company who had the concern and time to sort it out for me. I would certainly buy from them again.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Shane McManua
- 1 Review
Got stung for an extra £10 delivery after I had compaleted the ebay transaction - not happy !
I bought thi son ebay, specified the full address in Northenr Ireland, delivery charge was calculated & I paid the lot, Subsequently I got an email requestin an extra £10 for delivery to Northern Ireland ireland "our carrier is charging an additional rate which we would unfortunately have to pass on to yourself"
No choice but to pay - Not happy !
Reply from TradeTaps.com
Thank you for your review, Sorry that you are not happy with the delivery charge, unfortunately this can't be calculated by ebay, thus we contacted you immediately to inform you regarding this.
Thanks, Tim.
- N. Cooper
- 1 Review
Good price and fast delivery.
Ordered a shower cubicle which arrived very quickly. Had a few problems getting the website to accept payment but product, price and speed of service was very good.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
We will investigate the issues you had with online payment.
Richard
- Roger Upward
- 1 Review
speedy response but admin could be better
Great response. Delivered in two days. Only downside is that I was unable to print an invoice that included the VAT number. Info available on the website but should be printed on the invoice.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We will investigate the issue you raised regarding your invoice. We look forward to having you as a customer again.
Richard
- mark osborne
- 2 Reviews
opposite of plumbing the depths
competitive prices, easy to use website and correct item delivered on time. would use them again without hesitation.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Tim R
- 1 Review
Excellent service
Good prices, kept well informed about shipping and delivery. Particularly liked the way the delivery company gives one hour time slots. I've received two deliveries now, both right on time, even during the harsh weather.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Ralph
- 2 Reviews
Excellent in all aspects.
Good experience.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Steve Taylor
- 2 Reviews
Well priced and delivered promptly
What more could you want? I wanted a 2000mm shower screen for which prices varied a lot but TradeTaps was amongst the best and their reviews were good. You need to know you're dealing with people you can trust. Order went through smoothly and was delivered on time. Recommended
Reply from TradeTaps.com
Thank you for your kind review and your comments.
Richard
- Mark Pearson
- 1 Review
Fast and Friendly service
An alternative supplier let me down and is still not returning calls or messages although they have had my money for over a month!
2 days after calling to check stock and then placing my order online everything was delivered. Never had such a fast and efficient delivery service - text and email confirming delivery day and on the day a text confirming an hour slot. In a word - Brilliant!
Reply from TradeTaps.com
Thank you for your kind review and your comments.
Richard
- David Bosustow
- 1 Review
Excellent service, quick delivery and excellent communication - would use again.
Took delivery of a bath and shower screen within 4 days of ordering. Received a phone call informing me of delivery a few days before and a second call with a two hour delivery slot. Excellent service.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Dave
- 1 Review
Thanks for Great prompt service, will do buisness again soon..!!
Excellent product
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Margaret Hicks
- 3 Reviews
TAPTASTIC
Great company to deal with. Good quality product and as described. Good communication and delivered on date as promised.
Reply from TradeTaps.com
Thank you for your kind review and your comments.
Richard
- Brian Taylor
- 1 Review
What a load of rubbish!!
This is a typical web based firm advertising products for immediate delivery when all they are relying on is delivery from manufacturers and wholesalers and holding no stock themselves.
They are not alone in this- I contacted 5 other "suppliers" all advertising items as "in stock" or "2 to 3 days delivery" and all admitted they hold no stock but get items from stockists.
Reply from TradeTaps.com
Thank you for you review and comments, unfortunately in this circumstance we had been let down by our supplier. There had been a serious stock shortage and you have obviously ascertained this yourself as well, from speaking to other companies.
We do stock mainline products and they are available on usually a 2-3 working day, 1 Hour Slot delivery.
We can only but apologise about the experience you have had.
Thanks, Tim.
- Brendan O'Keeffe
- 2 Reviews
DELIVERED AS PROMISED
ORDER DISPATCHED CORRECTLY & ON TIME
Reply from TradeTaps.com
Thank you for your kind reviews and your comments. We look forward to having you as a customer again.
Richard
- Alan, Sussex
- 2 Reviews
Excellent Service and Good Prices
Purchased a Lakes Shower. Delivered direct from Lakes as agreed.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Customer nick horton
- 1 Review
as easy as one tap two
excellent taps and very helpful and fast service
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Richard
- 1 Review
Great tap and great service
Purchased a Grohe tap - delighted with the quality, price and service from TradeTaps. Would certainly use them again.
Reply from TradeTaps.com
Thank you for your kind review and your comments. We look forward to having you as a customer again.
Richard
- Emma
- 1 Review
Tap-tastic
After reading reviews, my only disappointment was that it took a little longer to arrive than I had hoped, and I did not receive an email to let me know when it had dispatched so I felt a little in the dark. As I hadn't registered, I also could not track the order online, so I had to phone up. Product itself is great, no complaints at all, and was cheaper than other places I looked at online.
Reply from TradeTaps.com
Thank you for your kind review, we are glad you enjoyed the product. Apologies for the lack of e-mail notification.
Richard
- Colin paddison
- 1 Review
spot on
excellent service prompt delivery
Reply from TradeTaps.com
Thank you for your kind review and your comments. We are pleased that everything went smoothly for you.
Richard
- Robert
- 4 Reviews
Trade Taps people made the difference
I initially had problems ordering from web page but Trade Taps called me and quickly got things sorted. When I called about delivery, I was treated in the same friendly and efflcient manner. The attitude of he delivery driver was also spot-on. In an increasingly bland online world, these people made a difference - thanks folks. The Lakes semi-frameless pivot shower door is excellent and I have no hesitation in recommending the product and Trade Taps.
Reply from TradeTaps.com
Thank you for your review and comments, pleased everything went smoothly for you.
Tim.
- Audrey Dobson
- 1 Review
Fantastic product, Fantastic service !
I ordered a floor standing mixer tap.
Everything was first class, Stevie who took the order, and Sarah who assisted with the despatch.
The tap was not delivered on the due date, & after telephoning the staff "pulled out all the stops", sending it on to me by special delivery, in order that it was there for my plumber.
I would NOT hesitate to use this superb company again.
Thanks to all at Trade Taps
Reply from TradeTaps.com
pleased we managed to get everything sorted out for you. Thank you for your review and comments.
Tim.
- Terry Honey
- 1 Review
very impressed,i phoned order & spoke to english speaking staff
will surely use again,order was delivered promntly and without fuss,the price of the item saved me lots of money,and they bought it to my door,how simple ,recommended and thanks.its a no brainer.
Reply from TradeTaps.com
Thank you for your kind comments and remove.
Tim.
- Thomas Moore
- 2 Reviews
Not all bad, but a long way from satisfactory
We ordered several items from TradeTaps; the first three arrived promptly. However, the fourth item wasn't on the lorry. The courier didn't have a satisfactory explanation for this and it took them a total of three attempts on three different days to finally deliver it and even then, they were late. The staff at TradeTaps did respond to our various phone calls about this and it appears that the issue is with the courier rather than TradeTaps themselves. It is also frustrating that you can't call the courier directly as you have to spend more time waiting for the courier to call you back while they are being contacted by TradeTaps.
Reply from TradeTaps.com
We are sorry that you have had an issues with the delivery of your item, we have looked into this and have changed a couple of things, which should rectify this happening again. Thank you for your comments.
Tim.
- Keith
- 2 Reviews
This woke me up !!!!
I ordered a shower tray and enclosure at 9.30 Monday morning, at 7.15 Tuesday morning I was woken up by delivery of same.
Fantastic service, and loads cheaper than buying locally.
I must add that I had a problem actually placing the order but this was rectified immediately when I contacted TradeTaps.
Once again really pleased about that.
Why can't all vendors be as good as this?
I would be happy to give more than 5 stars.
Reply from TradeTaps.com
Pleased everything went smoothly for you and thank you for your comments and review.
Tim.
- Rob Ward
- 1 Review
Good company with honest values
Competetive price and good product information on website. Good communication throughout delivery process.
Reply from TradeTaps.com
Thank you for your review and comments.
Tim.
- Barry Watson
- 2 Reviews
Shower Screen delivered on time but item not as shown on website
Shower screen opened differently to illustration. I checked the makers website (Lakes Bathrooms) and their illustration also showed the same error. This was no use for my bathroom. Contacted Lakes Bathrooms and they said it was a manufacturing error and they arranged for a new more expensive shower screen to be sent to us and the other one picked up. Thats what I call excellent service. I informed Tradetaps about the issue and they said if I had any problems getting a replacement screen to contact them so all round pleased with the outcome.
Reply from TradeTaps.com
Sorry that you had an issue, and pleased everything was sorted out for you. Thank you for your review and comments.
Tim.
- c. gardner
- 1 Review
great friendly service
good prices, friendly sales staff, no problems at all with my transaction
Reply from TradeTaps.com
Pleased everything went smoothly for you. Thank you for your review.
Tim.
- Fred Hollywood
- 3 Reviews
Highly recommended
Ordered goods on a Wednesday and they were delivered to my door in Ireland on the following Friday morning. For efficiency and customer care this company is second to none. I highly recommend them to everybody.
Reply from TradeTaps.com
Thank you for your review and comments, pleased everything went smoothly for you.
Tim.
- Janice Wood
- 1 Review
Completely Satisfied
Ordering online was easy and the item was delivered with no probs so I was completely satisfied. The item ordered was considerably cheaper than buying locally.
Reply from TradeTaps.com
Thank you for your review and comments.
Tim.
- Brenda watson
- 1 Review
Excellent
Excellent service
Reply from TradeTaps.com
Thank you for your review.
Tim.
- David Buxton
- 6 Reviews
Damaged item but good customer service response
Item was damaged but I could fix it. I emailed the site to register in case of further issues. Had rapid response from MD same evening, registering the issue.
Reply from TradeTaps.com
Thank you for your review and comments.
Tradetaps.com Details
Quality Products
All our products are carefully selected by our team of specialists ensuring that we only sell the highest quality products.
Quick Delivery
All our orders are dispatch using high street couriers with full parcel tracking.
100% Secure & Extended SSL
All transactions are processed using 100% Secure SSL technology. We have also been fully validated as a company and have a SSL Green Bar for validation.
Price Match
All our products are competitively priced within the market area, however if you find it cheaper somewhere else let us know. Ensure the price includes VAT and Delivery as sometimes this can be hidden.
About this company
Tradetaps.com is a nationwide online retailer, selling directly to the Trade & Public. We have a vast array of products and the technical knowledge to help you with any questions. All our staff have full manufacturers training, ensuring that we can match your requirements.
Visit TradeTaps.com
Contact information
OX14 4RP Abingdon
United Kingdom
Category
TradeTaps.com is ranked 39 out of 109 in the category Categories Home & Garden Bathroom
TradeTaps.com is ranked 15 out of 20 in the category Plumbing
