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Tradeworks reviews

Excellent
9.6 out of 10

106 Trustpilot review(s)
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  • Reviews (106)
Tradeworks

Review by confirmed purchaser

Problem free shopping.

I ordered a camping satellite dish and tripod. They weren't kidding when they said the tripod was sturdy! Very good value kit and shipped quickly. The 60cm dish is quite large to carry in a not too big motorhome. I might order the 45cm one and use the big one on the house, even though the reception might not be so widespread with the smaller.

Reply from Tradeworks

Thanks!
Tradeworks

Review by confirmed purchaser

Good value product at reasonable price

The chimney lashing kit I ordered arrived within a couple of days . It appears to be of good quality and was about 15 - 20% cheaper than any comparable product online.
I would buy from this outlet again.

Reply from Tradeworks

Thanks Kenneth,
We have a big trade counter up in the North East, serving most of the regions installers and other trades. The products you buy on the web are the same that an installer would install for you. We always try to keep our prices as low as possible. Plus you get a 10% off voucher for leaving this review... Many thanks!!
Tradeworks

Review by confirmed purchaser

Excellent.service.

Received wrong item. Quick call to their customer services and I’ve been sent the wright one (with a pre-paid envelope to return the wrong one). Now, we all do mistakes, but the way to resolve these mistakes is what counts, and their service in this matter is excellent.

Reply from Tradeworks

Thanks Ben!
Again apologies for the wrong item, you are right we do all make mistakes, but we really do try our best to make sure we correct those mistakes as quickly as possible.
Tradeworks

Review by confirmed purchaser

Tradeworks works!

Good price on site - ordered easily - good tracking - delivered on time. What more could you possibly want?

Reply from Tradeworks

Thanks David,
We try to keep our prices as low as possible and keep our customers updated with all the delivery and tracking information. Its always good to hear it is appreciated.
Matthew
Tradeworks

Review by confirmed purchaser

On time, goods exactly as described. Thank you

Service and product just as it should be

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Ian! Its always good to hear we are doing something right...
Tradeworks

Review by confirmed purchaser

Good product, excellent delivery

Arrived next day after ordering all in perfect condition, excellent quality and packaged to make sure it was protected during delivery. Highly recommended.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Victor.
We try to get everything dispatched the same day it is ordered, plus every day we upgrade several people to next day delivery for free! You were one of the lucky ones - its always good to hear appreciation for this..
Tradeworks

Review by confirmed purchaser

Super fast delivery

Products were easy to find and at good prices. Ordered in the morning and it arrived the next day, excellent.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Chris!
We try to get everything ordered before 4pm dispatched the same day...
Tradeworks

Review by confirmed purchaser

Brilliant service

What a great service i recived, ordered the part on friday 3pm via the internet and recived it saturday am! Wow!!!!! Would recomend to all

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Steve...
Tradeworks

Review by confirmed purchaser

Excellent

Trying to find long HDMI cables guaranteed for 1080p at a sensible price took ages until I found Tradeworks. Good, thorough product descriptions and specifications, trade level prices and fast delivery of cables which exceeded my expectations.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Andrew.
I'm glad we could be of service. We always try to give all the info about a product on our website so you can decide if it is the right thing for you. A pleasure...
Tradeworks

Review by confirmed purchaser

Had everything I needed at a good price and quick delivery.

Got good quality items with quick deliverey for around the same price as e-bay, but without the risk of getting crap. Will use Tradeworks again.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Andrew!
All our products are from reliable to notch manufacturers in the AV market. We try to keep our prices as low as possible...
Tradeworks

Review by confirmed purchaser

Geordies are great!!!!!

I am now disabled and a pensioner. I required T and K brackets to erect an aerial on my property. As I live in Northumberland, what drew me to this firm was simply the address on Team Valley. I ordered over the internet and the brackets were delivered the day after next. If I need any more steel for aerial erextion I will use this firm again.
Thank you.

Tradeworks Dottv and Craig Sqweela Nichol found this review useful

Reply from Tradeworks

Thanks Thomas!
If we can ever be of service to you don't hesitate to get in touch..
Tradeworks

Review by confirmed purchaser

Great Products and great service

Tradeworks were very good they sent order on time at a very good cost. Very impressed wish all our suppliers could be like this.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Matthew. We do try our best!
Tradeworks

Review by confirmed purchaser

good advice, lots of choice

I knew roughly what I wanted and this was quickly translated into a parts list by a knowledgeable and helpful sales person. Great service as always.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Si.
We always try to make sure everyone gets the right product for them...
Tradeworks

Review by confirmed purchaser

Great customer service

I recently ordered a selection of items for a television and audio installation that I am working on ... Tradeworks had all the items that I required and at a very competitive price so I placed an order. The items arrived within a few days but a few items were not as initially described on the website.

I contacted the company via email and received a timely reply stating that their suppliers had changed the specification of the product without informing them. As a good will gesture Tradeworks allowed me to keep the items that I had already received (to find a use for) and also sent out some suitable replacement items free of charge.

They have since updated the website with the new specification of the product - great customer service

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Dave.
Unfortunately this can happen, we always try our best to make sure we sort the problem out as soon as possible.
Tradeworks

Review by confirmed purchaser

Good Service and price still cheaper even with Delivery Charges

I ordered 1.5m of Magnolia Cable trunking and received it within 2 days.Delivery charge of £6.95 a bit steep but total price was still cheaper than i had seen elsewhere.Would use again in the future.
Well Done Tradeworks.

Reply from Tradeworks

Thanks Chris. We don't make any money on the delivery charges, we simply pass on what we have to pay. Don't forget you only pay the delivery cost for one of the items, all others are free.
Tradeworks

Review by confirmed purchaser

Excellent service and next day delivery

Great website and everything you need to complete the job.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks John. We try to get everything out the same day and often upgrade people to next day delivery for free..
Tradeworks

Review by confirmed purchaser

good.

Order was easy and came on time

Tradeworks Dottv found this review useful

Reply from Tradeworks

Many thanks Martin

Review by confirmed purchaser

Very reliable and professional service...and great prices A++++++

We use a lot of the product we bought from Tradeworks and were trying to source a reliable supplier for them as our last supplier just decided to have 2 weeks holiday without arranging any alternative purchase options! We were stuck but thanks to Google I found Tradeworks and after a few emails back and forth we ordered our first lot.....they arrived really quickly and were exactly as promised. We are very pleased and will be using them regularly from now on.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Mr Anderson, We always try our best...And we NEVER go on holiday!
Tradeworks

Review by confirmed purchaser

Convenience of website with personal service

I had forgotten to include some items in an order placed on the website however when I called, there was no problem adding the items to the original order so I didn't need to pay postage for 2 orders. Items were delivered quickly.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Michael.
You often have until 3pm on the day of the order to add or amend. We are always happy to help!
Tradeworks

Review by confirmed purchaser

exactly what was advertised - propmt service and delivery would consider using this company again.

Easy to use - item ordered did the function it was purchased for - no delays experienced -no fuss - ideal way to purchase - first rate.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Colin,
Tradeworks

Review by confirmed purchaser

Fast and efficient but interesting packaging

Good price for satellite dish installation kit even with postage and packing at £10. However, the packaging was a non standard box that was a bit too small for everything to fit in, tied together with a generous quantity of parcel tape. Thankfully a "fragile" sticker meant that the delivery boys had looked after it. Kit installed with included instructions without any bother.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Andrew. We try to make sure we reuse all our packaging to cut down on waste and costs. Apologies if everything was a little cramped...
Tradeworks

Review by confirmed purchaser

Great service and delivery on quality products

The order came through pretty quickly. The price on the quality products I ordered was very competitive.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks David, we try to keep our prices as competitive as possible...
Tradeworks

Review by confirmed purchaser

Good choice & Prices

Needing to purchase some Aerial gear It was nice to find a site that had everything you need. Having Installed Aerials a long time ago it's good to see things have not changed that much (except that BBC2 is not the only channel in colour).

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Barry, there are a lot of channels out there now! Coming from an installers background we know what is needed and how to help...
Tradeworks

Review by confirmed purchaser

good service and quality

arrive on time in good condition and accuracy...

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Ron..
Tradeworks

Review by confirmed purchaser

Excellent work Tradeworks

After trying to find this item locally with no luck we searched the web and came up with Tradeworks who had the goods which were dispatched quickly and arrived in excellent condition. Thank you to all involved.

Steveg79 found this review useful

Reply from Tradeworks

Thankyou June!
Tradeworks

Review by confirmed purchaser

Excellent service, will pop in for more lnbs etc.next time I'm down in a few weeks time.

Good friendly service! have lots of gear in stock aswell.

Tradeworks Dottv found this review useful

Reply from Tradeworks

Thanks Howard! You are always welcome to order online, over the phone or come down to our trade counter and get a free cup of tea!
Tradeworks

Review by confirmed purchaser

Great service, cracking prices and quick delivery.

Ordered satellite mounting hardware to adapt for solar panel installation on my garage. Parts were good solid construction and cope easily with the panels installed.
Items where well packed and delivery was quick.

Will buy from again.

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

reliable company

1st class service , query over which cable to use was answered promptly , overall A+

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

Tradeworks works

After one phone call I knew exactly what to do and it was all so user friendly and up to date.

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

Dish was well wrapped and included instructions

Dish was well wrapped and included instructions.

Helpful sales staff on the phone (only negative was the fax machine reply when I thought I was calling technical support!)

Received postal tracking ID same day and dish arrived 2 or 3 days later

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

Excellent service

Goods came within 2 days and good quality products

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

Wrong product, wrong price

Product received was incorrect but invoice was for the correct product at the higher price. Basically didn't get what I wanted at a higher price than the wrong product was worth!!

Tradeworks

Review by confirmed purchaser

good experience

Goods came promptly and in good condition. What more can you ask.

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

First class service delivered in a first class manner.

Excellent no problem to deal with.Everything delivered quickly and reliably on time.Any problem that does arise is dealt with quickly and with the minimum of fuss.Glad i found them.

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

GOLDEN

tradeworks are purely winners in the gold medal stakes everything i ordered was delivererd correct and on time

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

Spot on service.

Outstanding service, ordered the dish on Sunday evening and it arrived on Wednesday morninig, at normal default delivery rate. It was well wrapped without any damage. Well done chaps.

RAW
Kent

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

Great service!

No problems what so ever! I would recommend to everyone :-)

Tradeworks Dottv found this review useful

Tradeworks

Review by confirmed purchaser

Good products but poor packaging

products arrived on time but the packaging was very poor. One item (ratchet spanner) was loose inside the shring wrapped packaging and fell out when the carrier took it out of the van. A pack of bolts was also split and some of the items missing.

Tradeworks

Excellent Service

Having a problem with an aerial PSU I e-mailed the technical department of Tradeworks and received an immediate reply and solution. On ordering the part it arrived within 36 hours.
The part is now installed and the system is working perfectly.
Superb service from the Technical and Sales departments.
I will certainly use this company again.

Tradeworks Dottv found this review useful

Tradeworks

First Class

I'd read you can install Satalite tv yourself so I thought I'd give it a go. To have someone who supplied everything I needed at a fraction of the cost I was expecting to pay was good, getting advice on 'how to' was invaluable.

Tradeworks Dottv found this review useful