We were looking for a small and easy to use trolley, its perfect for what we needed.
Easy on line order, but delivery was a haste. They couldn't tell me am or pm but told me that I would be called an hour prior to delivery, but was not. The van driver caught me just as I was going out, 5 minutes later and it would have required a redelivery and another potentially wasted day.
I use my trolley every week, so after 12 months it neded replacing. I thought I would get a more expensive one which would be sturdier for wheeling the necessities for our sailing weekends. Unfortunately it is no studier than my last one and I can see that it probaly not evenlast as long. The essential parts are only made of plastic and therefore snap very easily. The plastic 'stays' to keep the box ridged also keep falling off, which is very frustrating!
So sorry, but not as good as I had hoped. I think the design shouldbe made more robust so it can do a proper job!
Waiting for order
Nice doing business with Trucks and Trolleys direct. I will certainly use this company again in the future.
Cannot be beaten great courteous communication, swift efficient delivery and competitive pricing for a quality product range. Would not go ANYWHERE else for my dollies and trolleys.
If that is not an endorsement of a great company I don't what is!!
Ordered from this company after an internet search showed it offered the most competitive price. The item was delivered two working days after ordering and was just as described. I'd recommend using Trucks and Trolley's Direct.
Unfortunately the item isn't exactly what I need for the job - but that's my fault and nothing to do with Trucks & Trolleys Direct. I did ask them if they could separately sell me a revolving caster set (the trolley I bought has two fixed and two revolving; and i could ideally do with all wheels revolving).... but they were very quick at advising me an alternative site, and apologised but their supplier is from China and they cannot source the exact casters from them.
all very helpful and fast!
We ordered one box trolley to check out suitability and quality and were so impressed that I had to order another seven. I am seriously thinking of getting one for personal use too as are three of my colleagues. The trollies are so strong, very eask to put up and down and fold nice and flat in the boot of the car. I was so impressed by the speed of delivery too.
I called Trucks and Trolleys Direct on a Thursday because I urgently needed two wooden dollies for a job on the following Monday and the delivery timescale quoted 3 days. I spoke to Grace and she went out of her way to arrange a next day delivery of them at a friends house as I was not going to be available to receive them. The goods duly arrived the next day as promised and I was able to use them on the following Monday as needed. The product is built to an excellent quality for the price and I cannot fault the service I received. I definitely would not hesitate to use Trucks and Trolleys Direct again should the need arise - from my one experience so far they are an excellent organization with extremely helpful employees. Top marks all round from me!
This is a great item. I find it very useful and it is much stronger than some others that are on the market. It has metal bar supports between the wheels, unlike some that are plastic.
I would definitely recommend this company and feel they can be trusted for quality.
Before ordering I checked with this company that my order would be delivered by the date I needed it. I was absolutely assured that it would be. I emailed and phoned to check on my delivery so that if it didn't arrive when promised I had time to make other arrangements as the delivery date was critical.
You guessed it - the order did not arrive on the date promised and when I phoned I was told there was nothing they could do and it was the fault of the courier company. I asked why I had not been informed of the delay when I had asked previously, there was no answer.
So one deeply unhappy customer...
I have taken delivery of 3 folding shopping carts with lid. On each occasion lid has had pieces snapped off around the edge (including securing clips) so it doesn't stay in place. Finally kept last one and using without lid.
Company very understanding, replacements arrived in 2 days following complaint, last one took 15 mins to unwrap there was so much packing material but LID NEEDS TO BE WRAPPED SEPARATELY as it breaks if shipped clipped onto the side of the folded box.
First time purchase, trouble free and prompt delivery, would recommend to anyone.
As a female moving barrels around 22gal - 9gal the keg truck has proved invaluble even the van drivers who deliver use it as they think it is great! The only issue is that our cellar is too small and when it is full sometimes the truck is too big to manouvour round and it doesn't stand up to store, you either have to leave it on a barrel or have a hook fitted to the wall to store.
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