As I required the T-shirts quickly I paid extra for express delivery. TShirt Studio phoned to ask if I required samples, for quality and sizes, I stated that I would not require samples as I didn't believe that both deliveries would be completed in time, ignoring this TShirt Studio decided to send samples anyway. TShirtStudio do not dispatch the final order until feedback on samples is recieved, a sensible system IF the buyer is expecting samples. Having made it clear that I did not require samples and that the delivery had to be made by a certain time, I am bemused as to why TShirt studio didn't either try to contact me for my approval on the samples or dispatch without approval. Very very disappointed allot of time and effort wasted.
To reply as a company, please log in to your business account.