So refreshing to be able to call a company and for there support to be based in the UK! Not that you need to call very often as there email response is amazing. There website says there customer focused and they are and for an amazing value also!
A fantastic hosting company who are on hand 24 hours a day, 7 days a week should anything go wrong. Support tickets (even sent at 1am have been dealt with in a matter of minutes). The reliability is second to none and the price is perfect. I will be a customer of TSO Host for many years to come.
I've already recommended Tsohost to friends. Their customer service is truly unrivalled: personal replies within minutes make all the difference. I simply wouldn't change my hosts - I don't believe there's a better webhost out there.
We have used TSO for a variety of services for the past 6 or so years. They now provide and manage 4 dedicated servers for us, 4 VPS and we also use their clustered cloud.
Nothing is too much trouble and I can now sleep at night knowing that they will respond if there are any issues.
I have moved all of our UK based hosting to them and cannot recommend them highly enough.
Unlike other hosting companies where you end up talking to a call centre with an apparent lack of interest or knowledge with TSO you get speedy response from real humans.
Adam, Darren, Seb, Craig and the rest of the team are truly fantastic.
TSO Host are without doubt an extremely valuable external member of my team, assisting with the best solutions and support I've seen from any competitors I've used in the past - I'd strongly recommend these guys for anyone looking for a team who can give you a range of solutions and fantastic support.
I just wanted to complimenting tsohost, and specifically Adam, Darren on the outstanding service and support.
No matter what time is i always get a reply in minutes that's what make me happy that i am with reliable company.
Great prices first drew me to Tsohost and then some research stated they were a good company. Signed up and they are just brilliant - got a problem or don't understand something? they email or call back within 10 minutes..always!
I came off 1and1 as they were getting ridiculous in price for any level of functionality. I know you can get VERY cheap hosting, but TSO seem to offer a much better mix of responsiveness, cost and function. They were very easy to migrate to (I have been on TSO for just over a year now) and I would happily recommend. I wish I had moved years ago. I use Pro level linux hosting and it exceeds my needs and expectations for the couple of personal websites I host. I probably should have gone for the £15 lite package, but £50 for the Pro package is still a steal. I don't think I have ever had to raise a support ticket with them (I had a few problems on 1&1 prior to moving) and I don't think it has ever gone down. No fuss, no regrets.
Came to this company after many problems with my previous host, the prices are cheap and well worth it.
Since I got my hosting 3 years ago, I've not had one outage.
and whenever there is a problem, the support staff reply within minutes to try and get things sorted.
Brilliant company, brilliant staff, brilliant prices.
The prices of TSO are amazing and every time I have had a problem they respond really quickly over email and if on the phone - they always know their stuff. They also go to extra lengths to help when they can which I really didn't expect. I would highly recommend this co (and already have!).
We have been with Tsohost's now for a year or so after we had issues with a previous well known hosting company. We have yet to contact or email them regarding any issues we have encountered as the service and hosting is flawless and 100% active. All in all a perfect service - and I heard it's going to get better! ... HOW!?!
After having a bumpy ride with my previous hosts, I moved to TSOHost as the reviews I read were positive, the price was right and they had the mySql functionality I needed.
The transfer was smooth, and when I have had questions the support response has been unbelievably fast and accurate. The control panel and SCP access is great and gives me full control of my site.
Downtime? Haven't seen any :-)
We have over 50k users, making millions of requests per month, and clustered hosting doesn't even blink an eye. Add insanely fast support and a cheap price and you have incomprehensibly good hosting. By the way, this is the first testimonial I've written in my life. Legends.
Tsohost are fantastic, I've never had a problem with them. I would totally recommend them to anyone I see.
Support: Brilliant. They are so committed in helping you every step of the way. Never had a problem with them.
Cost: This is the only point I have issues with. Their VDS package seem to be extremely highly priced compared to other big webhosting companies out there. They could lower the costs a bit to be fair. I may have to move to a different provider or get a package with less webspace and bandwidth.
Overall, they are super!
I've always liked Tsohost for their super support - fast response, and quick action. And I've always liked their low prices. But now I also like them as one of the sites I manage is for a charity and Tsohost are now offering free hosting for UK charities!
The price is very low, the service is truly outstanding. Support ticket response time has always been 10 to 12 minutes, and that included at 11pm!
We pay £49.99 a year including UK domain and everything else we could possibly need and more!
If you are looking for affordable hosting with an unbeatable price, unbeatable service and unbeatable inclusive features then TSOHOST is all you need.
I joined TSOhost after being recommended them by some fellow bloggers.
I now use their clustered cloud hosting and have never looked back!
I would (and have) recommend them to anyone as a first class hosting solution.
I did a fair bit of research before choosing Tsohost as it can be a minefield finding a good hosting provider.
The service has been excellent from day one, I've not noticed any downtime and the few questions I've had were dealt with phenomenally quickly by support (one even on a weekend).
I've been with a few providers over the years but this one has been the best.
I've hosted domains (WP blogs and E-Commerce) with TSO for years. Every time I've had a problem, their tech support has got back to me incredibly quickly - sometimes in less than two minutes - and their advice has always been knowledgeable and allowed me to fix the issue immediately.
Sometimes they've even fixed the problem for me!
In my view, you can't beat TSO for service or value for money.
... and TSOHost are still going strong! Having been with them for around 2 years now, I've had nothing but good experiences with them. One thing that springs to mind is a recent incident involving my email. I unfortunately used POP3 (as opposed to IMAP) to get my mail on my main system, but forgot to uncheck "Do not delete from remote server". I'd lost 3 weeks of mail from 2 accounts (luckily i had a local backup from before then as well as my latest mail). I submitted a ticket to TSO and within 18 hours, all the mail that was missing had been restored.
The pricing is fantastic. Paying less than £50 a year has allowed me to finally set myself up as a software and web developer, and to get my products and projects out there. It's given me freedom from third-party file hosting, and allowed me to focus on what I do best; Being creative.
The uptime is unmatched. To date, I've had a single outage of approx. 20 minutes. There simply are no words that would sufficiently describe how satisfied I am with TSOHost.
TSO have a commitment to good service and are very personable, responding to support requests quickly. Their cloud service is excellent, from previously managing complex dedicated server setups – it is cost effective, reliable and a pleasure to use.
I am very pleased with your offerings. Your products are reasonably priced and I never seem to have any problems with uptime.
But most of all, I find your support very helpful. The response time is excellent and you often advise me on technical matters where I am uncertain.
Please do not stop doing this. This guidance is especially valuable to a new web developer like myself, who is still finding his way around.
I don't know how the guys do it for this price, I can put up with telephone support only in office hours as you hardly need them - when you do nothing is too much problem, in my experience.
I have several websites on there plus others I have set up for friends..
Excellent value for money!
Advice and support before and after purchase has always been quick and effective.
Most of my issue have been self inflicted and rescued by the support team with considerable patience.
Website uptime and performance on shared hosting has never been compromised.
I've had my sites hosted with Eukhost for several years now. In that time there have been very few problems - but when a problem does occur the Eukhost technical support staff have always resolved it quickly and in a professional manner.
Our Order Number: 7653
It has been well over five long years that we were searching and switching one host to another and we found out it's really a pain to get to a hosting company real serious in their business and not just looting with either "Unlimited Everything" flashy banners or with the high prices tags. If you have ever searched for hosting reviews then you already know there are thousands of fake review sites cheating on a higher level.
Finally, we get to TSOHOST, what a fresh breeze of air one year with them. Absolutely zero problems. We get support well beyond the support limits. You ask if we can do this, and within minutes you get the kind of step by step guide. Absolutely fabulous.
Hundreds of features which makes the life so easy that we have almost forgotten all the suffering we have been through since last five years. A billion percent recommended host.
I've managed several accounts for myself, employers, friends and customers on TSOHost's Cloud Hosting service since the fall of 2010.
For me, TSOHost is primarily ready-made infrastructure for the more or less customized Wordpress sites and networks I maintain. I want the leisure of skipping server configuration and maintenance. TSOHost's Cloud Hosting lets me focus on Wordpress itself and still have time over for other freelance work. When trouble arises, customer support is extraordinarily responsive, even at very odd hours.
I've used a number of other clustered shared hosting platforms, all of which have been lacking in terms of either performance, reliability, configuration options, reseller controls or pricing. TSOHost stands out in this area and succeeds in combining satisfactory reliability with generous disk and bandwidth quotas.
The Cloud Hosting service is quite flexible in terms of PHP configurability. Even when I've sometimes been asked by customers to deploy terribly slow Wordpress plugins at any price, TSOHost has been able to help through add-on services like using a virtual dedicated server for MySQL. I do hope there's better public documentation of the hosting platform's features in the pipeline. Some aspects of the web based control panel still need polishing as well.
As of August 2012 TSOHost has delivered a consistent experience at the sweet spot between quality of service and compelling pricing. The offered reliability, server performance and network connectivity have been quite sufficient for my customers and business partners whom I've helped escape the uncompetitive and expensive hosting market at home here in Finland.
Tsohost was recommended to Sunbird Furnishings by a trusted, local IT colleague and everything he said was right. Tsohost provide a first rate service with genuine support and don't charge extortionate prices. Tsohost are always seeking new ways to upgrade and improve service without penalising their customers in any way and this is much appreciated. As a fairly new online retail company, Sunbird Furnishings relied especially on Tsohost advising, protecting and keeping our website secure and in this they have, and continue to be robust. We are more than satisfied with their services and therefore wholeheartedly recommend Tsohost.
Having used a few companies over the years, we were on the lookout for a better way of working and TSO seemed head and shoulders above the rest; so we took a punt.
It's true - they are brilliant!
Prices are very competitive, their solutions are really good and most importantly to me is that their technical support is brilliantly beyond anything I've ever experienced.
Don't hesitate or worry about if they can support your needs - just drop them a mail and get signed up!
I can only but recommend Tsohost. They have only ever been helpful and pleasant in all my dealings with them.
I once inquired about moving my hosting from the UK to the US after reading that hosting .com's in the UK maybe slower. Tsohost support where fantastic, setup everything for me in the blink of an eye, and helped me with every one of my stupid requests of which there were many.
After looking at many hosting providers and not being happy about understanding exactly how I could host my own website I was recommended to use TSOHOST by a friend and have been fully satisfied. They have given me help when I needed it and the functionality is exactly as described. I have not noticed any downtime.
I have nothing but good things to say about TSOhost. After a nightmare with another host, I transferred to TSO and have not had a single issue. Their customer support is excellent, and they respond to queries within minutes. They're also far cheaper than my previous host.
I highly recommend.
TSO Host provided first class support when moving over my company's website from another host. Unlike many companies, the person on the other end of the phone/email/ticket does actually know what they are doing and are able to fix things.
Now everything just works.
The clustered hosting package gives you most of the benefits of a dedicated solution but with none of the drawbacks.
I have been with TSO for about 6 months now, and I can say without a shadow of doubt that they are the best host provider I have come across. Telephone support is great (athough they usually ask you to send problems via the knowledge base so they can understand it easier). and the general online support beats any other. I spend most of my time working over night, and have lost count of the times I have asked for help at 3.00am and someone has solved my issue within a couple of minutes.
Purchasing an SSL certificate was straight forward, and they installed it for me within a couple of minutes.
I have had problems with Opencart installs (nothing to do with them as they just host) but Seb and the gang will always go into my install and fix file errors.
We are using a virtual dedicated system for £39.99 and have never experienced any downtime, unlike our previous host who had issues daily (while still claiming a 99.9% uptime)
All in all, a superb service for the money.
Tsohost have been the first provider I haven't felt the need to move away from. Their cloud service is very configurable and feature-rich, and support has also been both fast and very useful.
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