TSO Host were recommended to me by another webmaster and they are brilliant. I have been with them for a year now and the hosting is affordable, reliable and easy to understand.
The members of their customer service department are patient and willing to explain things in words of one syllable for the less experienced. They also imported all my sites with no fuss from another hosting company, whose customer service department were trying to baffle me with jargon rather than solve my complaint.
Whether you are a learner webmistress or a sole trader trying to set up your own website, TSO make hosting simple and their customer service is available via a ticket system or, more importantly, a freephone telephone number. At a time when every other company wants to make money out of your misery with an 0870 or 0845 or 0844 number, that's a selling point all on its own.
At Website NI we run over 200 sites and when we moved them to TSO it was painless. Since then we have had fast, courteous and effective service.
The guys at TSO are experts in their field, are always willing to help and often go beyond what we have come to expect from a hosting company.
The servers themselves perform really well even though there are almost 20 big Magento sites running among the 200 sites we have.
I would have absolutely no hesitation recommending TSO to anyone looking for reliable hosting and great customer service.
I had been hosting with bluehost in the US and also tried 1&1. After some searching I came across TSOHost and thought I would give them a try. It's a decision I have never regretted.
Their service is fantastic, website speed is exceptional to the point I now have four hosting accounts with them for various websites. My wife hosts her e-commerce site with TSOHost and I can't recommend them enough.
Add to that the brilliant support service, I have had questions, due to my ignorance which support have happily answered quickly and accurately. I would like to thank Dan, Darren and Magnus for their support with the number of tickets I have raised!
If you are looking for a fast, reliable, approachable and dependable hosting company that is based in the UK with extremely reasonable pricing look no further than TSOHost, you won't regret it!
I have been so impressed with Tsohost. They have been quick to respond to any issue and have been friendly and courteous - a big contrast to Streamline.net (my old host who took days to respond to a ticket!).
I highly recommend the guys at Tsohost if you want great hosting at great value.
But most of all for me personally, I was surprised to find that when porting the site to Tsohost a lot of details that had been problematic with other providers just worked. For example, inbound HTTP connections, PHP settings, local Apache configuration.
The one time I have contacted support (for a package regrade) I got a prompt response and resolution.
Trying to think of negatives, I have seen better (more automated) backup solutions, but apparently this will be iminently changed anyway.
I have always found TSO Host to be excellent when responding to queries, they are fast and efficient, and even provide freephone telephone support.
The prices and reasonable, the system functional, and I recommend TSO Host to all my clients for domain and web hosting.
I've had problems with other companies, so I'm relieved to know I can rely on TSO Host.
For the last 2 years i have been a client of Tsohost, the service that i have receive was always quick and helpful,
For this have in past and will continue to do so in the future, recommend Tsohost.
The best host provider in Britain.
I've been with TSO Host for about 18 months now, since launching my new site. The service I was with before provided a basic website editor as part of the package, but in my opinion it was overpriced and the customer service was terrible.
TSO Host helped me to transfer my domain name and answered every one of my questions within minutes of posting a ticket. From day one the customer service was professional, friendly and above all quick.
I have never experienced any downtime, the page load times are quicker than any other host I've tried and even the Lite package is packed with all the features you'll ever need to create a first class website.
I wouldn't use any other provider, and as a web designer I always recommend that my clients use TSO Host. Keep up the good work!
I've been using Tsohost for over 12 months now. Whenever I have a problem, a quick email to the team and the problem is solved - in most cases within 1 hour - even in the middle of the night somehow!
I would genuinely recommend tsohost to anyone interested in a reliable and fast hosting service. Especially perfect for shopping carts and big forums.
I have trusted Tsohost to look after my business website for many years now. Darren and Adam are so helpful and I look to them whenever I need some tech help. After so many years of dealing with other webhosts that make contacting them a nightmare, it was refreshing to discover that Tsohost is a real company with real staff that are so easy to talk to.
Let’s be honest, Many website owners would not have a clue if their website went down for a day or even a week or so. My website is monitored by a third party company that lets me know if my site is not visible for more than a minute. Only twice in four years has my site gone down. Once for was for a planned upgrade to the server and the other time it was a fault that got sorted inside ten mins. I am at the stage that I get bored looking at my weekly report that says 100% uptime.
I am totally convinced that the reliability of Tsohost’s service has been instrumental to the success of my business. Whilst my site is not an online sales site, It is my shop window and provides a gateway for prospective customers to contact me. I have run speed tests on my website and I am very impressed. It loads just a fraction of a second slower than GOOGLE’S home page ! That it is great for me and even greater for my visitors. I have my site hosted with a number of other webhosts in the past and I can assure you that the load times are significantly faster since I moved it to Tsohost.
I could go on but I think I have said enough. So suffice to say that I consider Tsohost to be the best out there.
I have been using the clustered hosting service with tsohost for around nine months now, and it is a class apart from other services I have previously used.
The value for money is unbelievably good; and, the customer service is exceptional - very fast, courteous, and unfailingly solves my problems.
If you're looking for a reliable, affordable UK-based hosting service, stop looking!
I'd give them 11 out of 10 if I could.
I switched to TSO host after being disappointed with the speed and customer service I was getting from HostPapa.
As a photographer, I have a lot of large image files on my website and, as I've built my own website in Wordpress, I have a fair few plugins running too. All of this can bring the page render speed down quite a bit, so I wanted to find a UK based host fast enough to off-set that - and reliable too.
I took my time researching who to use and TSO met that ideal requirement of being highly recommended and reasonably priced.
I could not be happier with the service I received while switching to TSO and with the speed and reliability TSO have provided so far. In fact, I like them so much, when I built a website for my Mum's therapy business I hosted it on my TSO account too and I have plans for a personal blog site in the making - that wouldn't have happened when I was still with HostPapa!
I have been together with Tsohost now a bit over 2 years and I must admit, YOU GUYS ROCK! You answer support quickly and always very helpful! :) Usually when someone is looking for a hosting service I always recommend you guys!
Keep up the good job! :)
I've looked around for decent but affordable hosting and used several other companies who all had service or speed issues. They say you get what you pay for, well with TSO it feels like you get a lot more than the cost. Hats off to the tech guys who are available freephone 12-13 hours a day. They know what they're talking about and provide brilliant service
Ive been with many hosting companies and TSO host is definitely the best. They have excellent UK based customer service and are always keen to help.
Im so happy that I dont have to keep looking for a better hosting service as I have been with TSO Host for some time now. Also their prices are excellent.
Great service, Tsohost are ultra reliable and great value. The way they let you mix linux and windows sites is so useful! Have not had a single problem in 2 + years of hosting with them. Highly recommended.
Tsohost have been a solid professional provider of web hosting/database services. I have not witnessed any downtime and they have always provided me with great support.
If you want excellent hosting at a great price then use Tsohost.
I've got a little bit of technical knowledge, but in no way an expert so have found it really great to have my websites hosted at tsohost. They have always been very quick to respond to any questions that I have had to ask and resolved any problems quickly and in language that I can understand.
The prices are very affordable and to date I've had no problems at all with the service and customer support. I would definitely recommend tsohost to anyone who was looking for real value for money webhosting.
I heard about TSO through a friend who'd heard from a friend who said they were good, and I have since recommended them to other friends and businesses. I have hosted a number of voluntary organisation and small business websites with them over the past few years. The hosting is reliable and good value- no hidden fees for hosting or transferring domain names, the control panel interface is good and keeps getting better, and load times are fast. However, in my opinion it is the customer service that really marks them out. Any time I have had a problem or a question, they have sorted it out via a quick phone call or email, usually answered straight away. Heartily recommended!
I felt I needed to transfer my website hosting from another UK based hosting company after getting too many downtimes and hassles with doing wordpress uprgrades at times because the server wasn't set up to do that. I came across TSOHost from a review another blogger had done and was intrigued at the cloud solution. Even though I ended up not going with the cloud hosting the transfer process of my domain and website content was great through tech support. My downtime situation has improved dramatically. Overall I just blog now and don't think about my hosting company, sorry TsoHost guys it's not that I don't like you its nice I don't need to talk to you all the time cos there aren't problems to deal with. If you want a website hosted in the UK I'd go with these guys.
I discovered TSOhost after tearing my hair out with a previous host that took several days to reply to my support tickets and would never answer their phone!
I needed a change and found the team at TSO to be a breath of fresh air. They really want to help their customers and it's obvious that they care about the integrity of their company.
I regularly recommend them to my clients and I can even make money via their affiliate scheme.
I have used Tsohost for many years now after having experienced many poor web hosting providers previously.
Tsohost's uptime is extremely high, the prices are great value and their support really is world class.
TSO Host have been great for us at Soundplate. Not only have they provided great service with pretty much no downtime the customer support has been incredible. The support team have helped with a variety of problems we have had on the website that are really nothing to do with them and far beyond what a web host would normally offer. The support team always work fast and usually reply to E-mails within 5 or 10 minutes.
I 100% recommend TSO.
I switched to TSO host after some serious issues with my last host. Needless to say I've had no problems with TSO host and any questions I've had have been answered quickly and professionally.
When my site did go down it was back up extremely quickly and TSO host kept me informed throughout. Keep in mind though, this was a VERY short period and has only happened ONCE in the four years I've been with them.
I recommend TSO host to anyone who needs a reliable service with excellent support at a very competitive price.
I can't express highly enough how pleased I've been with Tso over the past few years. And it's all down to their customer service. The team is just fantastic. They respond to emails almost immediately, and are very happy to guide a beginner like me and to even take control when I don't understand what needs to be done. That's really important when things go wrong, as they sometimes do.
It's a small company with reasonable prices and I'm proud to be a customer.
As a mature and novice ecommerce operator I had a few negative experiences with hosting companies.
Following another major issue I stumbled upon Tsohost and have never looked back.
Both a quick and helpful service. They answer my daft questions in a professional manner.
Great value for my money and have no hesitation in recommending them to other people.
Never had any issues in the 4 years whatsoever or so I've been with them, customer service is both extremely helpful and rapid (on the rare occasions where I've had to contact them, which to be honest are normally down to my own ignorance or stupidity), so all in all, I would highly recommend.
FYI currently on Standard package after moving up from Lite package a while back, oh and the price is great too, so all in all, it's a winner for me.
Very good value for money. I am running a word press site and it runs fast. So far the uptime has been 100% too.
Great company with quality hosting, I would definitely recommend!!
I joined TSH hosts when I realised that I was paying well over the odds for hosting. I found the changeover easy and there was always someone at the other end of the phone to help me. I'm not a geek!
I'm also pleased that they are reconfiguring their website as the old one was a bit tricky to navigate.
I'd have absolutely no hesitation in recommending Tsohost. They offer good value and have always provided excellent customer service. I've used them for several years and have had no problems whatsoever, unlike big-name companies I used previously
I have used other web hosting services previously and I would usually get frustrated with the time that the support takes to get back to me ... TSO have an amazing support team that take minutes to get back to me! cant ask for more!
My two large personal websites (over 300 pages in total) have been with TSO Host for 3 years after miserable performance from earlier web hosts. I update elements of my websites every single day. The beauty of TSO is that I have only twice needed to contact them in all that time - both were minor problems and were solved within 30 minutes of my report requesting assistance (and one of those turned out to be the fault of my ISP not TSO - but TSO correctly diagnosed that). As far as I am aware, there has never been any outages. You can't ask for more than that can you? 5 stars from me.
I can honestly say that TSO are excellent. I'd previously been with two other hosters, one of whom you could never get hold of as they were so big; the other of whom was swamped as he was a one-man band.
Also previously we'd had lots of problems with the site going down because the hoster just couldn't cope.
TSO, on the other hand, has been excellent. Any time I have sent an e-mail query, someone has come back to me within five minutes (usually less) and if I've rung, someone has always helped me there and then.
In the 14 months that we've been with TSO we have had two, maybe three, very minor problems with the site, all of which have been resolved within a very short space of time.
If you want someone reliable and good value, TSO are the people to to with.
So that you know I'm genuine, I'm happy to talk to anyone about this.
Right, well first off I better explain I am not an employee of TSO as this is going to sound too good to be true. So a little background.
I am a webdesigner and host a number of websites for my clients. I have personally dealt with more hosting companies than I would care to remember but have not changed hosting since having TSO recommended to me by a number of people all singing their virtues.
So, as to the product, it's certainly good and I have both shared Cpanel hosting and clustered hosting which I use for both personal websites and client sites. Interfaces are good and easy to work with and all the little things that need changing and setting up are all easy to do. But let's be honest, a number of other providers can claim the same thing so why am I still with TSO and recommnd them to all that ask?
Simple. Service. Downtime firstly. I can only think of two occasions when I have experienced downtime. On both occasions TSO kept me informed along the way of what the problem was and what they were doing about it to get it resolved as quickly as possible. One situation was not their fault and one was (an upgrade that went slightly wrong). Not only were both resolved quickly but I also received emails after the event analysing why the downtime had occured and more importantly what steps they had taken so that the circumstances would never be repeated. And guess what, they haven't been.
But what really stands out for me is the support. Whether via email or phone, answers are almost instant and their knowledge cannot be faulted. As an example of their dedication, I sent them a .htaccess file as I was having trouble getting it to work in the way I wanted. A bit cheeky I thought as that is really my problem and not really a support issue but as ever they had an answer for me within minutes and my issue had been resolved. And this is why I now won't ever have to go through the pain of moving a number of websites to another provider. My last support email was answered in roughly 20 seconds and I joked that they were slipping and I have never sent them anything that they didn't already know the answer to.
In short, I recommend TSO to anyone who wants good old fashioned support. And let's face it, in this day and age, it is becoming a rare commodity. I look forward to thier service for many years to come.
I had run out of patience with my previous hosting company. Their support was a joke - it took days for them to respond and then they would always start by claiming it was my fault. I had to waste more time explaining why it was a server problem. They would also double their prices at renewal - knowing it's a hassle to change hosts.
Then I tried Tsohost - they have been truely excellent. I am always surprised at how quickly they get back to me with a solution to my questions.
I'm moving all my accounts over to tsohosts as they fall due for renewal - it is well worth the initial effort of reconnecting databases etc. and tso make it as easy as possible.
I've been hosting my websites with TSO for over 3 years now and have never looked back after skipping around a load of other "cheap" hosts.
TSO have managed to provide a £££ service for a £ price, not only that but their personal support is second to none and puts a lot of bigger / well known hosts to shame.
When the company I work for (a web development agency) were looking to change hosts I didn't hesitate to recommend TSO - We've now been using them for a year and haven't had any issues (apart from some network downtime, which affected everyone and wasn't TSOs fault)
After spreading my websites across multiple hosts, I finally consolidated with Tsohost. One of the other hosts had uptime issues and I found my site was inaccessible more frequently than I'd like. The other host was good but I think like many hosts out there, they became a victim of their own overselling - too many hosts out there offer ridiculous amounts of storage / bandwidth..etc and I think this affects performance. Tsohost has the performance and the consistent uptime, but most of all it's the small touches that make a difference for me as a developer. Backups of my files and MySQL databases are performed automatically their side, the php configuration is far more geared towards developers than other hosts, and the admin interface is sleek and easy to use. Highly recommended.
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