Tyreleader reviews

Tyreleader reviews

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Review by confirmed purchaser

amazing service and a wonderful price

at the end of the day i knew that i would have a day or 2 extra to wait but it was not that at all, The tyres arrive packed tidy were easy thrown in car and fitted without any problem

would use them again already in my bookmark list as i ruin tyres very quick due to massive camber so will be getting alot of trade from me
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Review by confirmed purchaser

Top brands at a very competitive price

I ordered 2 top brand tyres, which were £100 cheaper than anywhere else, and 3 days later they were delivered. Highly recommend Tyreleader and will be using them again.
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Review by confirmed purchaser

extremely pleased with the service! Thankyou tyreleader

I was very pleased overall and would highly recommend using tyreleader to anyone. Tyres were delivered by DPD which I rate as one of the best courier firms as they text you a delivery time down to a specific hour.
I will definitely use tyreleader again in the future.
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Review by confirmed purchaser

Good Value and Service

Excellent value for money and the delivery was spot on.
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Review by confirmed purchaser

great service, but little slow delivery

Took couple days more than advertised
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Review by confirmed purchaser

Very fast hassle free transaction

Thank you for making my purchase easy and problem free, not to mention the very fast delivery.
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Review by confirmed purchaser

Does what it says on the tin!

Easy to navigate the site. Order acknowledged and arrived in a few days at a price much cheaper than anyone else. What's not to like. Recommended.
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Review by confirmed purchaser

fast and no problems

fast and no problems, good price
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Review by confirmed purchaser

FIVE STARS FOR DELIVERY SPEED!

Our wheels were delivered in apx. 60 hours - brilliant!
Don't think they are genuine Mercedes though, packing very poor, and the wheels need to be resprayed as the silver is scratching off, leaving the black paint underneath. By the time I have had these resprayed there will be little or no saving on the genuine Mercedes!
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Review by confirmed purchaser

Don't even THINK about it!!!

Undoubtedly one of if not THE worse online buying experience ever…PERIOD. Note that it’s taken me four months to calm down enough to write this review…I’m still angry now just writing this.

I was visiting family in the UK (from Amsterdam) for Christmas 2013 and was in urgent need of a replacement WINTER tyre (hard to come by at Christmas time in the UK) after a puncture, hence I ordered from these guys because of the swift delivery promise. However, things did not go as I expected.

The POSITIVE things…
1) I did eventually get the right tyres.
2) They were a good price.
3) That’s it - NOTHING ELSE was good.

The NEGATIVE things…
1) It might be a UK website but the company is a German one…

CP ReifenTrading GmbH
66113 Saarbrücken
Saarland
Bundesrepublik Deutschland
Telefaxnummer: +49 681 9963539

This company are apparently behind many of the cheap tyres websites across the UK and the EU.
2) As a result, your tyres - like mine - are likely to be shipped to you from Germany, so…
3) The website’s claim when it says “SHIPPING 24/72H” is TOTALLY misleading and probably deliberately so.
4) There are no contact phone numbers on their website. (Even if you do track down a phone number - like the one in Germany above - no one answers it.)
5) There are no contact email addresses on their website.
6) The company can only be contacted by an online form on their website. Each response can take DAYS…and there’s no other means of contacting them.
7) The tracking number supplied clearly showed that my tyres did not even leave Germany for more than 64H! The expected delivery date was now well beyond the time when I would be back in Amsterdam, so I tried to contact them to divert or cancel the delivery.
8) When I tried via the online form, the first response took 4 days. They asked if I’d given the delivery company (DPD) a new address - I replied immediately that I had.
9) When I contacted the delivery company, DPD - who have as corporate policy an initiative called “MakeItRight” (allegedly to instantly sort out ANY issues that you have) - were unwilling to change the delivery address unless advised by TyreLeader and would not contact Tyreleader to discuss it - or pass the phone details of Tyreleader to me for me to call them. Clearly, the tyres were now going to arrive AFTER I’d already left the country and would be back in Amsterdam. Instead…
10) …DPD then went ahead and tried to deliver the tyres (as I’d expressly told them not to) but found my family out (and in fact, I’d asked them not to accept delivery). So DPD delivered them to one of the children next door anyway.
11) When I eventually heard from Tyreleader again (some 11 days after I first warned them of the likelihood that the delivery was no longer possible), they agreed that they would pick up the tyres and give me a full refund…with a charge of £50 for doing so!!

In summary, they were suggesting something which would have been the same as my going to their website, giving them £50 and leaving again (admittedly I’d have been saving on the stress though).

In the end - because I still needed the tyres - I arranged at my own expense to have them couriered to another family member in another part of the UK, who was kindly able to store them for me until I was able to collect them when I was next over in the UK in March 2014. So my ‘cheap’ tyres turned out to be not so cheap after all.

Bottom line: if your only concern is getting tyres cheaply, then it’s your call. But if you have ANY need of receiving them in an acceptable timescale or want ANY sort of customer service, save yourself the time and stress by going somewhere else - it’ll be cheaper and less stressful in the long run.

I wouldn’t advise ANYONE to buy tyres from these people - they’re really quick to take your money and REALLY slow with everything else.


p.s. I would have scored them a "0" stars but it unfortunately wasn't possible...so I had to give them a VERY generous "1" star instead.
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Review by confirmed purchaser

Brilliant

The best option for high performance tyres by far.
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Review by confirmed purchaser

Item as described. Quick delivery. Recommended!

The item delivered was as described. Quick delivery. Only downside is that there is no easy way to contact support.

Recommended. Prices are great. Best deal on the net.
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Review by confirmed purchaser

Best prices with fast, free delivery.

Simply the best price I found on the net. Delivery was free and trackable. Ordered on Monday evening and received it by Friday. Will defiantly use again.
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Review by confirmed purchaser

excellent service

First time I used this supplier..im in the uk and recieved my tyres three days after ordering and at an amazing price I may add..also being able to track my consignment..highly reccomended
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Review by confirmed purchaser

Fast reliable delivery of tyres at a great price.

I had searched for tyres on all the usual sites and Tyreleader were by far the cheapest and offered exact replacements for the ones I had on my Fiat 500. I did not expect, but got, regular information on their delivery. Great tyres and great customer service many thanks; would use again.
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Review by confirmed purchaser

Sweet do

The tyre I needed wasn't available in the U.K., it seemed.
I sourced at at Tyreleader at an exceedingly competitive price.
I bought it on Monday and it arrived earlydoors Thursday.
I was able to track it all the way to my door from the moment the transaction had gone through.
I'm now back in the driving seat to my delight.
I can only recommend this company to anyone in the same boat and Tyreleader for making the experience so stress-free.
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Review by confirmed purchaser

Excellent

Very good service , delivered on time would use again without hesitation
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Review by confirmed purchaser

great service and even better prices!

I tried all the main highstreet tyre centres and checked various online suppliers but none could beat Tyre Leaders prices.

Excellent and quick delivery to my local tyre centre - all in all it saved me £££s.
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Review by confirmed purchaser

Great service, no problems.

Great service
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Review by confirmed purchaser

Brilliant

Brilliant service no hassle great communication throughout will def use again

Tyreleader Details

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