Quality Compliance Systems reviews

Quality Compliance Systems reviews

Excellent
9.4
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Review by confirmed purchaser

The service is great all round

The service is really good and customer services staff are extremely helpful. I met with Care Quality Commission on Friday just gone and they were happy with our policies and procedures.
When I call for support, Justine usually support me with my queries and is always willing to go that extra bit more. we always have a laugh together and Justine is one of these people where you feel comfortable talking to her and she puts you at ease.
I am not sure what I would do without the support I get from Justine and QCS as a whole.
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Review by confirmed purchaser

Comprehensive system that saves times

The QCS system is very helpful and saves time and research. There are some typing errors in there, so they really need to quality assure the system more thoroughly, but overall I am pleased with the product and feel that it represents good value for money.
Quality Compliance Systems

Reply from Quality Compliance Systems

Hi Kate, thank you very much for your review, I am glad that you find it to be an asset and value for money. In regards to spelling errors, we can assure you these are minimal. We accept there may be small errors as we have over 3,000 pages of information on our system, however we continuously check our policies and procedures to eliminate these for our clients. If you do come across anything in the future, please email me and I will look into it personally. I would like to thank you again for taking the time to write this review for us, it is very much appreciated.
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Review by confirmed purchaser

yes it's worthy

The company is ever so good it was easier for me to start my own business and the staff are so friendly i would recommend any one to try it's worth it
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Review by confirmed purchaser

Excellent support good procedures that keep us safe and meet our needs fully in the eys of the commisioners and CQC

Around two we started using this company and have been very pleased with the support and the level of their engagement with us.
I get all the latest procedures in on email and then get a paper copy to file in the office for all out staff to refer to.
I believer in surrounding our Nursing Home with quality providers who understand our need for their service with the emphasis on immediate responses and good feedback form work carried out.
I would recommence Quality Compliance Systems to colleagues.
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Review by confirmed purchaser

Fantastic everything we required and more!!

Great Service, Great policies and procedures, easy to use system. Highly recommended.
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Review by confirmed purchaser

GREAT SAVING ME TIME TO GET ON WITH WHAT MATTERS MOST

The QCS compliance system is great it save s me time sitting writing policies and care documentation, so that i can spend more time with the service users and the staff ect. Everything i need at a fingertip and i can be assured we are complying with the care quality commision.
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Review by confirmed purchaser

"Presence of QCS boosted my confidence in running domiciliary care business smoothly" - Baljeet Singh, Carers Direct Homecare

Although expensive, I would like to say its worth paying QCS to do policies and procedures for you.
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Review by confirmed purchaser

such a great help easy to use

it is a great system my only comment is with care plans.it would be helpful t have a generic plan to use that we can complete each section to meet the needs of individuals. i am new to the system so I may be missing something. otherwise it is a very helpful system.
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Review by confirmed purchaser

Its the first & last solution to all your care quality proceedure needs. QCS

I would highly recommend you go to this company for all your procedures because they have done all the hard work for you , they support you, give you legal updates on time and keep you informed of what's going on in the Care Industry. Most of all
"the staff are very friendly and help is always at hand".
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Review by confirmed purchaser

All the information you need at your Fingertips

We thought we could write our own as we had the knowledge between us. Three week later and not even completed one policy I was searching the net for more information and came across a site which promised everything. Whilst looking at that and being impressed QCS came into view. Everything looked different, no promises just information telling me exactly what was in the package. This seemed what we needed and 1 week later we had every policy and procedure with our name on it. It was everything I set out to do on my own but a 1000 times better, all the knowledge that we thought we already had but 1000 times more informative.
When the inspector came wow, everything fit together. We had the knowledge and could evidence it in a way that would impress anyone. We felt so proud.
We are still waiting for a decision but are very- very hopeful. Our policies and procedures have not let us down in any way at all.
I would recommend QCS to anyone. Get these, read them and impress yourself because they are a GOOD read believe it or not. They are essential!!!
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Review by confirmed purchaser

EXCELLENT SERVICE

BRILLIANT SERVICE THAT SERVES ME SO MUCH TIME, EASY TO USE. IT IS WORTH THE MONEY.
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Review by confirmed purchaser

A good service is provided.

A good service is provided.
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Review by confirmed purchaser

Excellent, proficient, professional service.

I was very impressed with the service I was given, Alex was extremely polite and helpful and nothing was too much trouble. I will definitely recommend the QCS system to any body in the care profession.
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Review by confirmed purchaser

Not quite what i was expecting

When the system was explained to me it sounded wonderful, but it was not explained at the time that you are limited to the number of documents you can download in Word which is the only way you are able to edit them, plus i was not told how to save them to the system so when my manuals were printed none of the documents i had edited were in the manual so i had to print them off my computer on paper which was a shame as the manual's were printed on thick paper. The manuals are nice and look very good on the office shelf.
Quality Compliance Systems

Reply from Quality Compliance Systems

Hello,

Thank you for your review. I'm sorry that the system was not what you expected and I'd like to explain a couple of the points you raised.

There is a monthly word document download allowance in place to protect our intellectual property rights. If you meet this limit and need more word downloads, simply give our Customer Care Team a call on 0207 138 3078 option 2 and we would be more than happy to assist you. Don't forget that you have an unlimited number of PDF downloads.

Because we allow you to upload and store an unlimited number of your custom documents to the QCS website (including any changes you may make to a QCS policy), we are unable to print these custom documents along with the hundreds of other policies that we include in your QCS printed folders.

Please accept my apologies that the printing of the manuals was not what you were expecting. I'm happy to hear you like the look of the folders and I know you'll find the content and quality of the policies and procedures excellent as well.

If I can answer any further questions, or be of any assistance at all, please don't hesitate to get in touch.

Kind regards,
Mindy Fransen
mindy.fransen@ukqcs.co.uk
Business Support Manager
Quality Compliance Systems Ltd
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Review by confirmed purchaser

Excellent

I will recommend the company services to anyone they can serve.
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Review by confirmed purchaser

Very very helpful

QCS is effective and helpful. Ready to assist you and to answer all your question and give you the advice and support you need. The feed backs are motivating and inspiring. The communication is effective and affluent. If you are serious this is the best site ever do not hesitate sign in and your doubt will be out.
QCS have the package ready for you which saves you time and the set out in their web site is very professional easy to navigate and very practical and helpful.
This review is just a pinch of all the support advice encouragement motivation inspiration and many more of my experience with QCS.
Sign in and be the judge. I bet you, you will probably have more to say
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Review by confirmed purchaser

Quality and reliable support when you need it!

QCS has been a life saver for my business! We are new business just starting up with so much to get right at the beginning. Right from the start QCS has provided us not only with practical support with the policies and procedures, which by the way saved us valuable time, they have also been available for general advice and specialist advice when needed. So far a quick turnaround enabling us to get on with the task of setting up our business in a timely manner.

QCS staff have provided us support in a professional manner and have been polite and reliable in their support, so much so it feels like a real partnership working! It's a comfortable feeling that there is always someone at the end of the phone if you get stuck, nothing is too much trouble.

QCS has proved great value for money! I would have no hesitation in recommending them to other businesses .
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Review by confirmed purchaser

QCS is a Life Saver!

Well, I thought I would easily be able to gather all the evidence for my CQC approval, having been used to OFSTED, it couldnt be so bad could it?so with my file under my arm ( note just the one!) I met with the inspector.
Oh dear.... Although my understanding of the standards was good, I was way off the mark with the evidence.
I contacted QCS and they talked me through the whole system that they could offer me. It sounded amazing and the hands on explanation was really useful. Boy did that girl have patience!!
I wouldn't hesitate to buy the whole package, I have received all my paper based manuals and I can interact with my documents, policies and statements on line. The after service is equally good. I have my CQC approval meeting tomorrow, wish me luck and I' ll keep you posted.
Quality Compliance Systems

Reply from Quality Compliance Systems

Dear Sallyanne,

Thank you for your review. I'm glad to hear that you are finding the system and our service so beneficial. Best of luck for today, and as I mentioned, if we can ever be of assistance, even during your inspection, please don't hesitate to contact our Customer Care team on 0207 138 3078 option 2 or info@ukqcs.co.uk

Kind regards,
Alex Page
Operations Executive
Quality Compliance Systems Ltd
alex.page@ukqcs.co.uk
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Review by confirmed purchaser

TINA TURNER SAYS YOUR SIMPLY THE BEST

COULD NOT HAVE DONE IT WITHOUT QCS THEY MADE SETTING UP OUR COMPANY EASY BY PROVIDING ALL OUR PROTOCOLS AND PROCEDURES WE WILL EVER NEED. QCS HAVE TAKEN THE WORRY OUT OF THE EQUATION WHICH HELPED US DIRECT OUR ENERGIES TO OTHER MATTERS WHICH NEEDED OUR FULL ATTENTION. YOUR SIMPLY THE BEST
Quality Compliance Systems

Reply from Quality Compliance Systems

Dear Theresa,

Thank you so much for your review. I'm delighted to hear you are enjoying the system and I hope we can continue impress in the future. If we can ever be of assistance, please don't hesitate to contact our Customer Care team on 0207 138 3078 option 2 or info@ukqcs.co.uk

Kind regards,
Alex Page
Operations Executive
Quality Compliance Systems Ltd
alex.page@ukqcs.co.uk
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Review by confirmed purchaser

Very helpful, and friendly service.

thanks for helping me with my queries, you dealt with them straight away. you were friendly, helpful and quick on answering any emails.

Quality Compliance Systems Details

About this company

Visit Quality Compliance Systems

Contact information

Write to: info@ukqcs.co.uk
Call us on: +44 (0) 2071383078
We live here: 4 Devonshire Street
W1W 5DT London
United Kingdom

Category

Quality Compliance Systems is ranked 30 out of 179 in the category

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