I heard about QCS through one of your existing customers and highly recommended it.
From start to finish, Ria was very helpful and made the transition very easy.
I would on behalf of the Silver Lining Employment Agency Ltd (SLEA) like to commend QCS to you. This professional organisation has been very supportive in termd of provision and constant updating of Policies and Rules pertaining to effective running and managing a Domiciliary Care Provider such as ours. May QCS continue to play this role in the coming years.
When doing PCA's for CQC I found this service an absaloute life saver. Also on a day to day basis needing to know policy's and procedures excellent.
I could not be more delighted with the sytem, I log on practcally every day and have discovered it to be an amazing resource of knowledge, just knowing I can access accurate data quickly and find the answers to questions I have concerning compliance has made such a difference to our business. The help line has also proven to be faultless, when I have asked a question I cannot seem to find answered on line the staff who have taken my calls could not have been more friendly, helpful or proffessional. In short I would reccommend this sytem to anyone in our industry; regardless of how well they think they know and understand the legislation the time saved in searching for answers elsewhere is priceless.Tee Carver
I did not realise how many procedures were required and there is no way I could have done it. Having somoene more qualified to do it left me to concentrate on other issues of importance to enable me to get ready for registration. It might look like a lot of money but its worth it. Updates are so important too, its nice to know I won't have to worry about what's changed and when, I just wait for my updates to come to me. Whoever thought of this is briliant.
I am at the early stages of starting my own business and required the services of QCS to help me set up our company with policies and procedures. I have always been happy with the service I have received, the staff are very friendly and accommodating. I look forward to using this service to achieve and maintain high standards.
The system provides us with everything we need to undertake the activities of providing personal care to vulnerable adults. We have also found it to be a very useful resource for information on the many aspects of the care business in respect of clients and staff.
This is an excellent product that l would recomend to any start-up care organisation. It got us up and running our business in no time at all.
I rate this package at 5 Stars
The QCS is a great tool that will now assist Gracewell Healthcare to update and modify all our company policies and procedures, whilst strengthening our core values
Got QCS when renewing our policies, they have proved to be indispensible, all updates are done and sent to you and the worry is taken away for you
We have found that the quality of the service that QCS supply is second to none. Their staff are helpful and offer advice in a professional manner. The policy updates work effectively and enable us, as a company, to manage our care delivery more effectively.
Its the best company to have solved our paperwork.They are a good listener and their feedback and paperwork comes complete and all we have to do is print it off. thank you guys!
The quality of service this company provides is excellent. They are always willing to give advise and assistance by telephone or email. There emails are always followed up immediately. The policy updates are timely. The quality of the paperwork is excellent. However they keep saying we are not compliant. As the policies are used centrally to update and amend our own policies it is not appropriate for NWCS to fill in all the documentation as it pertains to a particular 'home'. we did fill in one form at the begining and then because this was late in being submitted QCS had changed the format and there were more details to fill in which as I have indicated were not applicable for the way we use the policies sent to us. Also have QCS stopped posting policies are we now expected to download them. No information was sent to explain that this would be the case in future.
excellent, i recommend qcs to anyone who wants a comprehensive care system.
As a small care home I have really used the system and feel that the service from all of its operatives both on the telephone and on line is fantastic. I would recommend this as I do to all of my colleagues in the Care sector.
I have found QCS invaluable in their provision of policies and procedures to my specialised area of work. While I do not run a domiciliary care agency, I am responsible for the direct recruitment, management and supervision of care teams working with my clients.
During my CQC registration process, I demonstrated the QCS files I use in the management of various support teams. CQC were familiar with QCS and agreed with me that they provided a sterling service.
Very helpful staff at QCS, the online information/tools are great and improving all the time.
Receiving the up-dates on our policies direct to our staff helps us to ensure we are giving our staff the most up-to-date information.
From first point of contact, QCS were very helpful and proffesional.
The system is extreamly efficient and holds all documents we require for CQC registration!
This system is a great asset to our home. It keeps you up to date with all changes relating to the Essential Standards of Quality and Safety and is invaluable in all administration procedures.
It is extremely easy to use and I would recommend it to all Managers of care homes.
If you need a form, checklist, guideline or just information this is the system you need.
We have just renewed for the 3rd year and would'nt be without it.
From experience, CQS guide towards registration is very good but beware, it's you who have to put the work in to become compliance with CQC. Also if you are let down in any way in setting up your business, the contract you sign with CQS is binding for twelve months, it's the director of CQS who has the last call?
i find that that i have maid friends with all the staff at q cs
If you really want to get it right first time when dealing with Care Quality Commission and set your business on the right path, then you need an organisation like this that will lead you through with all the support you may need. They are truly a professional friend to have.
The policies and procedures that i have ordered, have been a god send for me, saves all the hard work that i would have had to do.
Itts good that the company has put all the input into it for Domicillary businesses like me.
When I got to in touch with QCS, I did not know to expect. When I signed them on, I got everything I needed: policies, procedure, updates, and above all, very quickly. It's like having a team behind me. I highly rate QCS and very much recommend them.
Having recently acquired the software, we can see this being a valuable asset to our newly established care planning system and realted paperwork. We would like to thank you and your team for the help you have provided in setting up our company with the Policies and Procedures which we needed. The assurance that we remain CQC compliant is very reassuring in this rapidly changing environment. Thank you
So far the service has been excellent and we look forward to receiving the Manuals ion due course which we hope will enable us to run an excellent service for our residents
I have found QCS invaluable whilst setting up my small domiciliary care agency. They took the stress out of putting together and maintaining high quality policies and procedures. I am always fully informed and the Agency benefits from being up to date, relevant and compliant. The Provider Compliance Assessment toolkits have also been extremely useful. I feel QCS have guided me through what is a minefield of requirements and legislation.
QCS subscription has not only provided us 'peace of mind' in regard to compulsory compliance issues, it also provides continuous updates and significant information relevant to the sector.
This is the best place to get your Policies and Procedures. The staff is very helpful and will always call you to find out if you have any problems and you can always phone them for anything and they are willing to help
the policies cover every aspect of the care industry, and i would not hesitate in recomending C.Q.S to anybody.
I rate this organisations care documents as excellent 5 star
By using this service we know we are compliant & providing the best care & producing all the neccesary paperwork required. Any changes brought about we will be notified so we dont have to sit around thinking of how to" put pen to paper". Any problems their is always someone at the other end of the phone willing to assist.
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