First class service,excellent help and advice with choice of carpets, underlay and door plates, all of my emails were answered straight away with answers to all questions. Extra samples sent out on request. My order was delivered in perfect order on the day stated at time of ordering. I would recommend underlay4u and would certainly order from them again.
I was concerned as after I had placed my order some people in the carpet business had said companies such as this receive the rejected products produced by the manufacturer and therfore the quality is not as high as that purchased from stores.
However,the fitter who fitted the carpet was impressed with the quality and was even considering order product for himself. The gripper was also good quality.
Only issue was that the delivery company gave no indication for the time of day they were to arrive. Perhaps a 4hour window would have been useful like you get with other suppliers.