I chose unibaggage because I thought they would be the end-to-end service provider. But as the bag was just going within the UK it was contracted to Parcelforce. In principle that was fine, and the price OK (although another courier company Such as myhermes.co.uk could have done it for around half the price), but Parcelforce would only give 9am to 6pm collection and delivery time slots. This meant someone being in ALL day at both ends! So last century and customer un-friendly. Next time I would just work with a more modern courier company directly.
To reply as a company, please log in to your business account.