Upad - The UK's largest online letting agent reviews

Upad - The UK's largest online letting agent reviews

Excellent
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Review by confirmed purchaser

I've let my flat in one weekend

!2 viewing between Friday and Sunday and the flat was let. It had been 7 weeks with Foxton and Ellis but no tenants. Upad is great, economical and efficient. The staff is nice, caring and friendly. Superb
Upad

Reply from Upad

Dear Mr Bertaggia

Thank you for using Upad and for your kind comments on the service. Best of luck with your new tenants and do call us if we can help with anything else.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

hassle free way of finding good tenants at a good price.

What i really like about Upad is that I can get my rental property onto rightmove so that it is seen by thousands of potential tenants. The quality of enquiries are far better than using Gumtree. The prics is very reasonable for this service.
Upad

Reply from Upad

Hi Martin

Thanks for your kind review and pleased to hear you had a good number of Rightmove enquiries. We advertise our Landlord properties across every major property site to ensure they get the maximum response to their advertising.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

So easy and helpful to use

From the very first contact right through to the end & tenants moving in it has been a 1st class service.
Upad

Reply from Upad

Dear David

Thank you for your business and great to hear you had such a positive experience with us. I do hope we can help you again in the future.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Easy peasy!

Having had a bad experience previously using a lettings agent, I decided I wanted to advertise and find my new tenant on my own. However Right Move/Zoopla etc wouldn't deal with me as a direct Landlord. I felt stuck .... then I discovered Upad!
It was brilliant. Mega easy to follow the procedure to set up the advert with photos as well and within 12 hours of the advert going live I had received 6 enquiries which resulted in 3 viewings and less than three weeks from the advert first appearing my new tenant has moved in! :-)
Every enquiry was preceded by a text from Upad, then contact by phone from the potential tenant.. Details were also emailed to me and a very accessible list of all my enquiries was available on line.
I received 15 enquiries in all which far exceeded my expectation.
One very happy Landlord.
Upad

Reply from Upad

Dear Joy

A lovely review, thank you and great to hear we've made you a happy landlord!

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Great service and cheap, efficient and effective way of renting your house

Helpfull staff, easy to use and follow process on line.
I got my tenants in 3 days. Much quicker and cheaper than an estate agent.
I will use this service again!!
Upad

Reply from Upad

Hi Michael

Thanks for the kind review and glad we could help you find your new tenants so quickly.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Efficient and proactive without being too pushy

They're pretty responsive (even at weekends) and pro-actively contact you whilst you're looking for tenants to tweak anything that needs it. Can't recall them ever being unable to answer a question I've had.
Upad

Reply from Upad

Dear Paul

Thanks for the review. The team are all ARLA trained and solely focussed on helping our landlords find and sign up the right tenants as quickly as possible, so it's great to hear that feedback. I like the challenge of finding a question we can't answer!

Best of luck with the new tenancy.

Kind regards

James Davis
CEO & FOunder
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Review by confirmed purchaser

Property let in 5 days!

As a First time Landlord, I decided to use Upad to advertise my property. By carefully studying the advice guides on how to present the property, write the advert and take photos, the Upad advert was able to target the right tenant for me.
I received 5 enquiries in the first 5 days. 2 no shows meant I showed 3 prospective tenants around and all 3 wanted to rent the property. I trusted Upad to know what works and they delivered!
Upad

Reply from Upad

Hi Helen

Thanks for the great feedback and great to hear our advice made the process so successful for you. We have some new blog articles about starting the new tenancy which you may find useful.
Here's a link to the first one
http://blog.upad.co.uk/blog/bid/74528/How-to-Start-a-New-Tenancy-Part-1-Preparing-for-Moving-in-Day

If you have any other questions, do give us a call on 0333 240 1220.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Very effective cost efficient marketing tool

I saved several hundred pounds using upad instead of a traditional agent so am very happy to recommend them
Upad

Reply from Upad

Hi Sajid

Thanks for your kind words and congratulations on making the switch!

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Upad for a new pad

The site is very straight forward to operate. Take your own photos and mouse them across to their site. Within 24 hrs the site was active and we started to receive enquiries. In fact we had about 15 within one day. It was all we could do to fit in viewers to see the property. It was a simple action to ask Upad to reference a potential tenant and again it only took another day for us to receive the report. The speed of the service means that both us and any tenant could make a quick decision about taking a tenancy and it is the speed of response which makes the site a success.
Upad

Reply from Upad

Dear Sir/Madam

Thanks for choosing Upad and for taking the time to share your experience. As a Landlord of 18 years, I understand that speed is essential throughout the tenant-find process and is therefore something we really focus on; both in our systems and in our customer service.

Best of luck with the new tenancy and I do hope we can help you again in the future.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Stress free, efficient economical service

I have had a history of disappointing encounters with estate agents so decided to go it alone this time thanks to UPAD. The website is professional and easy to use. I met the prospective tenants so knew I had found ones the right ones for me. Couldn't recommend this site and service more.
Upad

Reply from Upad

Dear Suzie

Thank you for taking the time to write us such a positive review. If there's anything else we can do to help please do get in touch.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

no nonsense. does what it says on the tin

Easy to advertise. Cheaper than high street agents. Good contact from the company. Will use again and again.
Upad

Reply from Upad

Dear Patrick

Great review, thank you. We do feel we've built the best solution for landlords to find new tenants whether its their first time or they are seasoned pros.

Good luck with your new tenants and thanks for your business.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Professional, approachable, proficient and responsive service that takes so much pressure off the landlord while being efficient for the tenant.

i found this an excellent service that made the process of reletting my property so much easier than previous times. The main pluses for me using Upad are:
open every day of the week
easy to get to talk to someone on the telephone to clarify any issues
on going advice through out the process
proactive responses to any requests - amendments to tenancy agreement were made with no effort
great communication when you get an enquiry
value for money - don't feel you are being over charged
excellent service and lovely staff

i would recommend Upad to any Landlord - thank you for your excellent service
Upad

Reply from Upad

Dear Ms Kirkman

Thank you for your business and for such a comprehensive review of our service. Everything we do is designed to make the process of finding new tenants simpler and more efficient, allowing landlords to focus on the important parts.

Best of luck with the new tenancy and I hope we can help you again in the future.

Kind regards

James Davis
CEO & FOunder
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Review by confirmed purchaser

Excellent company

Excellent company with friendly, helpful staff.
Upad

Reply from Upad

Dear Bridget

Thanks for the review and best of luck with the new tenancy. Great to have such positive feedback on the team.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Did xactly what I hoped for

Easy to use,good results and they are very professional to deal with. We will use them again.
Upad

Reply from Upad

Hi Martin

Thanks for such great feedback. I do hope we can help you again in the near future.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Quick, easy and effortless

Very efficient service. Property was only advertised for four days before finding a tenant. Would recommend and use Upad's service again.
Upad

Reply from Upad

Hi Jonathan

Thanks for your business and for taking the time to comment on our service. I look forward to helping you again in the future.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

vwry efficient and pro-active approach

Great service and are trying to help you let your property out
Upad

Reply from Upad

Hi Anthony

Thanks so much for the review and best of luck with the new tenancy. Do call us if we can help in any way.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Impressive service

We were introduced to Upad at the Landlord & Letting Show at the Barbican in February. They were so sure we would dispense with our current advertiser and use them, they gave us an offer we couldn't refuse. We recently took them up on the offer and are bowled over by the amount of positive enquiries. We had five viewings arranged within 24 hours, another 3 arranged for the next 2 days and 7 more potential viewees who we had to hold off because of the volume of viewings arranged. The property was taken the first day. The enquiries sent were timely (within a few minutes of being received by Upad - even at 10pm) and accurate. Will we use Upad in the future - we most certainly will.
Upad

Reply from Upad

Hi Debra

Thanks for the very kind review and great to hear we lived up to our promises! Do give us a call if there's anything else we can do to help.

Kind regards

James Davis
CEO & FOunder
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Review by confirmed purchaser

At last! A totally efficient letting agent.

Upad is the only letting agent I have come across where the company works efficiently and at a third of the cost of traditional agents.
Currently I have a portfolio of six properties, two local and four spread around England. Five are managed by me, with a little help from the NLA, and one is fully managed by a letting agent.
Without doubt, the next time I need to find a tenant, I will use Upad.
Upad

Reply from Upad

Hi Tony

Thanks for your business and great to hear your search is finally over!

Do get in contact if there's anything else we can help you with.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Very good service indeed.

Nice staff. Short waiting times for telephone support. Easy to manage the listing.
I had a very good response - I only did two bulks of viewings (4 lots in each one), because there was really no need for any more. My new tenants were the first ones to view.
The only drawback, that upad does not get the listing into Zoopla.
Upad

Reply from Upad

Hi Elisabeth

Thanks for choosing Upad and for your kind feedback. Great to hear you found tenants so promptly.
I'm pleased to let you know that your property was advertised on Zoopla with a good number of enquiries coming from that site. If you'd like to discuss this subject do please call the Landlord Team on 0333 240 1220.

Thanks for your business and I do hope we can help you again in the future.

Kind regards

James Davis
CEO & Founder
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Review by confirmed purchaser

Couldn't be better!

I chose and had reference-checked new tenants eight days, including a weekend, from advert placement. Contracts were signed 2 days later, when convenient for me.
I have used Upad previously, and every time they have put all other letting agents to shame! I won't think twice when my next let comes up.
I received seven enquiries in the first five days, two within the first 24hours.
Without being asked, my new tenants said they were very impressed with Upad, because it was quick, straightforward, and had no hidden fees like all other agents they had contacted.
What else can I say?
Upad

Reply from Upad

Hi Tim

Great feedback from both you and your tenants! Thanks for taking the time out to write it. Sounds like your properties and our service are a winning combination for everyone...

Kind regards

James Davis
CEO & Founder

We help landlords find great tenants

Letting agent services at a fraction of the price

You don't have to use an expensive high street agent to advertise your property on Rightmove and Zoopla. We charge a one-off fee starting at £99+vat. Plus, all of our tenant-find services are protected by a money back guarantee.

We put you back in control

We will advertise your property on Rightmove, Zoopla, PrimeLocation, Gumtree and over 500 other UK sites. When tenants enquire we send you their details for you to arrange the viewing. You choose the perfect tenant. Then we comprehensively reference them and take care of the paperwork.

Professional support

Whether you're a first time landlord or a seasoned professional, our ARLA-qualified Account Managers are here to answer all your questions 7 days a week; 8am to 8pm weekdays and 9am to 4pm at weekends.

Recognised throughout the property industry

We are the only letting agent to be a recognised supplier of the National Landlords Association. We are also members of Safe Agent, ARLA and the Property Ombudsman.

Over 30 landlord services

From professional photography and floor plans to inventories and property management, we provide all the services a professional landlord needs. Unlike a traditional agent you only buy the services you need.

We have helped more than 6,000 UK landlords let their property.

Our website empowers Landlords to find the right tenant quickly on Rightmove, Zoopla and Gumtree whilst our ARLA-qualified Account Managers provide support at every stage of the process. Focussing on customer service has made us the UK's largest online letting agent. In 2013 we advertised over 6,000 properties.

Visit Upad - The UK's largest online letting agent

James Davis, CEO & Founder

Write to: info@upad.co.uk
Call us on: 0333 240 1220
We live here: Linen House, 253 Kilburn Lane
W10 4BQ London
United Kingdom

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Upad - The UK's largest online letting agent is ranked 5 out of 12 in the category

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