Patchy service, got on the web quickly, although there was a lack of attention to detail, even after I made a call to them, they got the wrong details on the rightmove and the other sites...without my pictures, and without the correct wording - this was VERY POOR. It was amended quickly - The floorplan which I had commissioned was not placed in the right sub menu.........which would have given the customers a chance to magnify it......therefore on Rightmove it was too small to read properly......(why did I spend £££ getting it done if no one could read it), also the energy certificate was not readable , and since energy rating was good and I also paid a lot for this was a MAJOR NEGATIVE.........a lot of improvements to be made if you are to be as good as the high street estate agencies.
HOWEVER, IT WAS MUCH CHEAPER THAN AN ESTATE AGENT, AND THE FLAT WENT VERY QUICKLY INDEED!
This is the first time I went marketing my rental property through an onine agent. Within 2 weeks I had 4 offers one of which was 6months rent in advance. What can you ask more? The support from updad was fantastic: i was advised to change the main picture of the property. The tenenacy agreement took few hours to get drafted and ready for signature.
I havent seen that level of service and speed from any of the local agents.
The only downside is that you need to show your flat yourself. Having saved few tousands fee, thats a good salary for a job of 2wks 1-2 hour daily.
It was very impressive the amount of inquiries I received almost immediately after my ad went live and my flat was let in less than 24hrs. Would definitely use Upad again and have already recommended to friends.
I have used Upad 4 times now and am amazed at the response I get. I have filled every property within 3 days. They offer extra services such as background checks but are never pushy. Tenants prefer it as well as I do not ask for hundreds of ponds to check them out. Keep up teh good work
I used upad to advertise my rental property after 2 weeks of nothing but canvasers in response to my ad in the local paper. Upad had it on right move the next day and i averaged 1 response a day for the next 2 weeks. House now happily let. I wont hesitate to use upad again next time, and wont bother with local paper. MOney well spent.
The advertising service from Upad was excellent (5*) and I was presented with a number of prospective tenants. Really happy with this part of the service from Upad. The referencing on the other hand was poor (1*). It took several days before Upad started any referencing during which I tried to call them and spent over an hour on hold! I gave up in the end and took the tenants without full referencing. Several days later I finally got the report and most of the information was missing as Upad gave up trying to get a reference once the tenant's employer could not open an attachment on their computer. Disappointing. I probably would use Upad again, but look to get my referencing done elsewhere.
Easy to use, pay for what you want service. Leaves the LL pretty much in charge to make their own choice about who, what, where and when with their own property. Responsive and helpful staff on the end of the phone.
The whole service is very smooth. Quick upload times, quick responses to questions and extremely good value for money.
I will be using again and would definitely recommend. A great alternative to excessive agents fees. Well done UPad.
You don't realise how easy it is to rent out your property without the need for estate agents. This is the second time we have used Upad - and the first time was just as easy. The website was very simple to use, prompting you all the way, and within just a few minutes our property was up on the system, with photographs. Upad had it up and advertised on all the same websites that all the estate agents are using within 2 hours! That's even quicker than the estate agent can do it in! I wouldn't use anything else but Upad now to advertise my properties - excellent stuff.
I hadn't had to advertise any of my properties for several years and the market has changed in that time. Upad helped me every step of the way - from the initial wording of the ad to make it stand out and point out the best features of the property right through to the referencing of all 4 tenants. All of this was done in double quick time as my tenants wanted to move in within days of the viewing. I handed over the keys today and the process was so much easier than having had to do all the paperwork myself in the past. The fantastic thing was that even though it's an internet based service, there was always someone friendly and helpful on the phone when I needed them, even at the weekend. They even called back when they promised!
Having used upad several times i have always had first class service whichever range of services used from their menu. very professional with customer care back-up and advice. no hesitation recommending upad particularly for landlords wish to tenant find and set up new tenancies.
Upad is a great and very affordable way to rent your property. Great customer service and easy platform. Will never be paying an expensive estate agent again!
As a member of the National Landlords Association Upad meets my aim of providing a professional service to prospective tenants. I've been using Upad for some 2-3 years and have found it to be an excellent and cost effective service. Helpful advice on presenting my properties has improved my offereing and ensured enquiries arrive swiflty saving me many, many pounds on letting agents fees.
I have used Upad to advertise a number of my properties to let, and in every case I have found them to provide exceptional service. Their web site is easy to navigate and use, their staff are helpful and knowledgable, and they even work weekends when I am also trying to complete the letting process.
I can't sing their praises highly enough, and will continue to use them and recommend them to other landlords.
Had tried with one of the big agents to rent the cottage, but after over pricing, poor communication and trying to make us take an unsuitable tenant, who eventually pulled out anyway, decided to try Upad.
From the very first they were on the ball, amazingly helpful and gave us useful advice and hints when listing the property on the web portals. Unlike the first agent and all the other agents we have used in the past, they were on the end of the phone 7 days a week and whoever you spoke to was able to help with all the facts to their fingertips.
In the end we had over 11 people fighting over the property which is in a sleepy village in the country and not London. Upad tailored the agreement after numerous tenant changes with lightening speed each time . And the price was £2500 less than the original agent wanted to charge. Plus unlike traditional agents they don't catch you with ongoing fees in the future. Thank you Upad.
Upad provide a simple and effective service that helps landlords to let their properties quickly and hassle-free. They have helpful and professional staff that are willing to provide guidance and help in creating an excellent listing that stands out from all the rest. They are pro-active and will contact you with suggestions on how adverts can be improved. An excellent company to work with.
Upad is a one stop business for landlords who have different requirements and offer services starting with advertising through to dealing with the time consuming admin and referencing that follows when you find a tenant.
Upad did everything I needed to get my property rented to geat tenants. I love the fact they do exactly what you need, no more and no less. And they had real, friendly and professional people at the end of the phone.
I sent them the property details on Friday, they were up at midnight and I had great tenants by Sunday evening. And at a fifth of the price quoted by a traditional estate, who were insisting on an array of extras I didn't want or need.
I can't recommend Upad enough.
I used UPad as I didn't want to use a full on traditional estate agent again to let out my property because I had a very negative experience when I did this and had to pay thousands of pounds for the privilege. I wasn't getting anywhere completely alone though so I used UPad which was cheap, good, effective, the staff are friendly and efficient and it did all l wanted, but without the pretense of doing more and so inflated fees that I had experienced before. Good customer service, good value, I will definitely use again.
I have used letting agents for years and being constantly frustrated by the exorbitant fees for little or no activity to justify what they charge.
This is really fantastic alternative that costs a fraction of the price of an agent and yet has worked everytime.
I use Upad as it enables me to choose my own tenants. However they did not find me a tenant on my last ad. Great service, it works!
Each time we have used Upad we have enquiries within a few hours. This time we had found our new tenant, all relevant references and credit check taken up and deposit received in under a week. Very pleased with the service thank you,
Upad is great, I've saved so much money by using them to market my properties on. The website is easy to navigate and it means I can market my properties quickly and easily. I have got really good results and I have found all the Upad team of staff, friendly, helpful and great to deal with. I would highly recommend them.
I have now used upad a few times to let my properties out, and I have been happy every time. The landlord team is friendly and always on hand to answer any queries I have. I would definitely recommend to landlords!
U:pad is extremely easy to use and gives you exactly the amount of control you want in a private letting process. While they do provide services through to full management, I'm happy with the basic advertising process - I get to use my own words and pictures to describe my house and highlight the things I think would attract a good tenant. The number of responses can be a bit overwhelming - which is surely better than waiting for the phone to ring?! I had 9 viewings over one weekend, and many other enquiries that I just couldn't fit in - my first viewer put in an offer the next day, and U:pad referenced him for me - another service I like, as it adds a degree of confidence to my personal assessment. House advertised and let within a week - can't be bad!
I would highly recommend Upad to anyone wanting to let their property. They offer a fast, efficient and affordable service. After using this online estate agent i would never use a conventional one again. In the short time my property was advertised I had over 60 inquiries and had let it in a matter of weeks.
A very simple process in comparison with other methods I have tried, and very good value for money. i used the basic service, and found it easy to list the property. The next day I had multiple enquiries and was able to rent the property that day.
Great service at a reasonable cost,
Staff very helpful and polite.
Only aspect which was not clear was that after paying they will not advertise your property unless you have an energy performance certificate, fortunately I had one.
Will use again without hesitation.
We were thrilled that we had used Upad for the first time to advertise one of our properties. The Photographer was amazing, and we were absolutely inundated with viewings. Then to be able to pass over the referencing took away that stress too. We would not hesitate to use them again.
While doing some research into advertising my property for rental I came across Upad via the rightmove website who were advertising a similar property on my road. I had already contacted a couple of local estate agents who provided quotes. However it seemed Upad could offer the same service at a highly competitive price, I thought, is this too good to be true, am I missing something. However I can categorically state no, Upad have provided a fantastic service with excellent professional and knowledgeable staff. They have a selection of packages depending on how much or little you wish to do yourself, maintain regular contact, were always available to answer any queries, and have designed an impressive, efficient and easy to use website to advertise your property and reference clients. I had over 12 requests for viewings for my property and it was let within 3 weeks. They do everything your local estate agent could do but more efficiently! Fantastic!
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