Hudson Reed fills their end of the promise.
Review by confirmed purchaser
Hudson Reed, like all companies, do have glitches with their service. However, Hudson Reed is the first company that I have ever dealt with who went out of their way to ensure that in the end, their customers are completely satisfied. I bought two very exspensive exsposed shower heads, one internal piece malfunctioned, and Hudson Reed, as they claim with their products, credited me the price for the replacment piece. Now that I am completely done, I am very happy with the finished product and will once again go through Hudson Reed for future home improvents.