A bit hard to contact you guys via phone due to time difference and that fact that we have to wait for a response much longer than normal for your emails. I also noticed that my emails were not read too well and more than one person was responding without knowing what I had requested. I suggest you have just one person handle each order or cancellation or have the emails available for all the staff like Amazon. The product however is fab, very high end and I appreciate the refund after all the confusion. I also liked how it got shipped so fast! I will most definately refer you to my friends.
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