Hudson Reed USA reviewed by

1 Reviews

Review by confirmed purchaser
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Review by confirmed purchaser

Very frustrated and still waiting on my order!

My experience is not favorable. My first shipment was supposed to be two packages but only one was shipped. When I called about the missing package, a second shipment with the faucet was processed right away. Unfortunately, my second shipment is and continues to be stuck in US Customs. Two weeks ago I contacted Hudson Reed about the customs delay only to be told the release would be imminent. Last week I again contacted Hudson Reed because the package was still held by customs. I was told late last week that the customs paperwork was messed up and had to be redone. I am still waiting.
André Mercier found this review useful
    Hudson Reed USA
    TrustScore 8.1 / 10
    596 Reviews

    Reply from Hudson Reed USA


    Thank you for your review.

    I am sorry that this has not been resolved.

    I have mailed you personally with the findings for this issue.

    I would like to stress that 99% of our orders are received by the customer within the allotted delivery time.

    Kind regards
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