I ordered from HR about 2 years ago on the advice of a friend. About a year later I had an issue with a broken hose. It was replaced so fast that I decided when another bath remodel was in scope, I would use HR again. The time has come. The entire order process went very quickly. I called customer service for some advice. The entire order arrived in only 5 days! We're actually putting 3 HR untis in one giant shower. I can't wait until they're up and flowing. That's about another month away. I forgot how quickly the ship.
One suggestion I do have. The boxes that the towers ship in need to be stronger. I am assuming there is no damage inside, but if there is, I am not worried. My first experience with HR proves that.
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