Hudson Reed USA reviewed by

1 Reviews

Review by confirmed purchaser
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Hudson Reed doesn't derserve any stars.

I ordered a faucet on May 20th from Hudson Reed and I have not received it yet (June 8th). They shipped it by UPS and it ended up in Vernon CA.(damaged). I wrote HR and the reply I got back was "We are investigating". I have been charged $59 for the product which I don't have. The company I work for faces similar issues but the difference is, we are "Customer Focused". In other words, we would have re-shipped the item (using a different shipper) and work with the previous shipping agent internally. I need this resolved as soon as possible. Thanks, A DISSATISFIED CUSTOMER.
    Hudson Reed USA
    TrustScore 8.1 / 10
    590 Reviews

    Reply from Hudson Reed USA

    Hello,
    Thank you for your feedback.

    We apologise that your experience has been less than the service we offer.

    I have contacted you via e-mail with the solution to this issue.

    Kind regards
    Rachel
    Hudsonreed Team
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