Found the online installation instructions to be rather vague and lacking information. What about a suggested location for rough-in piping? Questions about the product were answered promptly but not necessarily correctly. This being said, the shower tower arrived in 2 days. Again, installation instructions left me scratching my head. Parts descriptions, vague. This seems to be common of many different manufacturers I looked at. A little effort could go so far! Have completed installation and am completely satisfied with the unit. Would've given 5 stars if better instruction and information.
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