Hudson Reed USA reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

If in America, stay away they don''t know American plumbing

Hudson Reed is extremely easy to order from but unfortunately they plumb differently than we do. I ordered a triple valve 6 body jets 8 1/2 rain head and hand sprayer. The body jets are flush mount female and have NPT straight threads with a rubber washer inside like your garden hose. You say what's the matter with that ? Ask your plumber how's he going to hook it up ? They don't use tapered NPT so you can't just thread a tapered pipe into it properly but I'm sure if you buy it and the plumber has no liability then oh well. The shower neck pipe come's with an adapter that is actually tapered NPT. That is the only tapered NPT you get . The problem with the shower head is you have to clamp it to the wall so that means opening up the wall in the other room. Ops, move the kids stuff. Next is the valve itself , they give you 3/4" to 1/2" adapters, when your running to different items at a time you don't plumb down in size. The fittings they supply are straight NPT and fit loose in the valve. They also leaked. Hudson Reed was kind enough to send me a new Valve as I was past my 30 day refund. The adapters they give you are also straight NPT apparently the Brits have low water pressure, when I told them I had 50-60 pounds they said I had high water pressure. You can tighten a tapered NPT on to the valve adapters but I'm not sure that it's proper. I'll stop now because I could go on and on about their great hang-up tech service to the quality tech e-mails. The fact is they look nice they feel nice they're easy to order but the plumber will cost you dearly. Sorry to say but stay away from the Hudson Reed brand.
    Hudson Reed USA
    TrustScore 8.1 / 10
    590 Reviews

    Reply from Hudson Reed USA

    Hello Phil, I am very sorry you have had problems installing your products.it is most unusual as all our items are made to fit US pipes. I can assure you your comments have been passed on to the product managers who will look into each issue.Should you require any further assistance please don't hesitate to contact me. Kind Regards, Mariyum. The Hudson Reed Team.
    Comment (?)