Usomo reviews

Usomo reviews

Good
8.9
from 0 - 10
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About

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excellent service and great customer help

very happy with the product and very helpful. VOIP is a minefield without someone on the end of the phone to help you
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Review by confirmed purchaser

Outstanding customer service and excellent Website to help you move to VOIP

I finally decided to move to a VOIP phone for my business owing to the high charges imposed by the leading telecoms provider. I had used USOMO before and the quality of service I experienced before was excellent. A small issue I had was due to the name on my credit card being typed in wrong but the support staff at USOMO spotted this and fixed the problem in minutes.

I am delighted with their easy to use service and on my previous occasion the staff were able to solve my problem even though they did not know much about Yealink phones.
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Reliable service with customer support that understands our particular needs.

The service we receive from Usomo is truly brilliant, but more importantly when things go wrong we know that we can count on their friendly and professional staff to expedite our issues.

All the best from the team at Dominic Levent Solicitors.
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Does what is says on the tin

Its nice to know that in this day and age there is still a company that does what it says.
We were having problems with our previous supplier who changed ownership.
The problems could not get sorted which left us with no access to our control panel, so i cancelled the contract. Having spoke to Usomo before i knew where to turn.
From order to delivery 2 days and phones back up and running, initial set up problem but a quick phone call and the techi guys sorted it out very professionally.
We are already looking to expand the current system we have with them after only 1 week.
Great is the only word.
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Review by confirmed purchaser

Cool company, exactly what I needed

Having used their PAYG services I recently moved over to a contract... Fast deliver on handset and they transferred my PAYG number, it took a bit of time but got done with no fuss! All in all a great supplier!
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Efficient, helpful well run Company

The assistance in getting my voip set up and working was second to none. In addition if you buy your Voip phone from Usomo they will set it all up for you. I made the mistake of buying it elsewhere. Nevertheless the staff were really helpful at helping me to set up my Gigaset N300 to work with the number I have with them. For value for money you can't beat it, for help desk you can't beat it, for ease of use you can't beat it! So I'm giving Usomo my fullest recommendation and it's well deserved. In fact I'm going to port my BT numbers over to Usomo because they are willing and able to help. It's so refreshing to speak to a telecommunications Company who actually care.
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Review by confirmed purchaser

excellent

Although my purpose was not reached to its goal, but the way I was dealt was excellent.
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Review by confirmed purchaser

excellent service value for money

easy installation, and registration process to use the services that you require, well laid out, and in terms that are straight forward

Thanks
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Review by confirmed purchaser

Fantastic Value for money

This is a very efficeint service and for very good value. Thank God we don't have to buy a fax machine!!
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Review by confirmed purchaser

So Far Very good

Just started using is and had good response from support
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Review by confirmed purchaser

Great service and support

Would definitely use again
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Review by confirmed purchaser

I know I am not generous

Honestly, I enjoy your service and your customer service is beyond greatness.
Please accept my little gift of Four Stars.
Many Thanks.
Sharif
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Excellent Service

We have only been using their service for a few months but so far have found it very easy to use and much more scalable than BT for our business needs
Usomo

Reply from Usomo

Thank you for taking the time to write a review, we hope you continue to enjoy our services
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Excellent

I found this form of faxing ideal as I use e-mail regularly but do not have a fax machine and my friend in Australia only ever uses fax, was not computerised, did not use e-mail and was adament that she was never going to use anything "new fangled" such as a computer or e-mail ! I therefore send her a fax which leaves me as an attachment to an e-mail, en route it get converted and she receives it as a normal fax on the fax machine her end. She then faxes a reply to me from her fax machine which again magically gets converted en route to arrive as an attachment to an e-mail my end. What more could anyone ask, absolutely brilliant.
Usomo

Reply from Usomo

Thank you for your kind review, we're glad you liked our services

Usomo Details

Business Grade Platform

Usomo offers a stable platform for any business looking to use VoIP. With self-healing technology and data centres across the country and abroad, Usomo offers a secure platform from which you run your business telecom solutions.

Business Grade Features

The Usomo platform includes various features as standard. Music on Hold, Voicemail to Email, and Out of Hours routing can give small businesses the edge in a challenging market.

UK Based Technical Support

Usomo have a knowledgeable UK-based technical support team at hand to answer customer queries. Usomo are committed to maintaining high levels of customer service; the team are there to advise rather than sell.

About this company

Usomo is a Voice over IP provider, offering a quality business-grade VoIP platform. A company with innovation at its heart, the Usomo platform is constantly evolving and offers a range of features as standard. Usomo offers a real alternative to traditional telephony methods.

Visit Usomo

Contact information

Call us on: 03333441441
We live here: Suite 2S, Northsands Business Park, Liberty Way
SR6 0QA Sunderland
United Kingdom

Category

Usomo is ranked 5 out of 13 in the category

Usomo is ranked 1 out of 3 in the category Mobile Network Provider for Business

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