This is the second year on the run i have ordered a laptop from Valucomputers (last year for my son and this year for my daughter), and again i have received a great service. I have told alot of mums about this web site and the great service i have gotten from it. I would recommend them to anyone who is looking for a reconditioned laptop.
This is the third time that I have purchased a computer from this company; both for myself, my family and my friends. The service which I have received from them is second to none and the friendliness of the people in the company is excellent. I would thoroughly recommend this company to anybody who is looking for a good computer at a very reasonable price. Thank you very much.
Took a long time to contact me about extra money needed for postage.
Tried to call me but my phone was on all the time so don`t know what happened there.
Cannot comment on my laptop because I am now in London on business and laptop is still in post to Isle of Wight.
Recently bought a third item from this company. Good products and excellent service. Only slight criticism is on the recent order the system changed my address, I assume based on some post code data base, which led to a four day delivery delay. Won't hesitate to use them again however..
I am perfectly happy with the Dell 620 running XP Pro, which enables me to run old software incompatible with Windows 8. So far it is quite up-to-scratch. I do not need bells and whistles, so this is fine. The battery is a bit down on new performance, but this is made clear when purchasing, anyway, and I normally run from mains power.
Valucomputers impressed me, firstly by their clear website, as choosing the correct laptop for me was a serious business. Secondly, by the simplicity of ordering and paying. And lastly, by the quick delivery.
After I ordered the laptop, Valucomputers kept me constantly informed as where the parcel was. They mailed in the morning that someone would deliver it between 12.50 and 1.50 pm. The laptop arrived at 1.05! The laptop was extremely carefully packed.
All in all, a faultless service and a very happy costumer.
ps. The laptop is a Christmas present. So. I only quickly glanced at it and tried out a few basics. All seemed in perfect working condition. With their 6 months return policy, I feel reassured in case something goes wrong after Christmas.
Product was delivered on time and is of excellent quality and great value for money. Communications through email were answered very promptly and efficiently.
l wanted a Laptop - l looked on line - l saw what l wanted - l paid for it - and l received it within 7 day's. They thanked me for my order and then they kept me in touch all the way until l received it. l call that a real professional company. It's a shame other companies are not like them.
I ordered the laptop and after putting my order in I got thinking maybe I've ordered the wrong one .so iPhoned the next day and spoke to Trevor told him my problem he fixed it there and then yes wrong laptop so we up graded for a extra few pound.
It arrived well wrapped when I opened I was well impressed ,connected it and it was up and running within ten minutes .its every thing I was looking for the main thing was it was fast.this laptop was for my wife she is delighted.
When I'm looking for my next computer I will be coming here first that is for sure.
Cannot beat those prices with a six month warranty.
Well Santa thank you (Trevor)
Following my order I did nit receive a confirmation email so rung and left a message. I was contacted at the earliest opportunity the following day and all was put right. Wouls happily recommend the service from this company.
I am new to computers and not sure uf I could get on with one so did not want to buy a new computer.
The laptop I purchased was a great price and the quality was very good would highly recommend buying from this company.
purchased a laptop through their website. delivery within days. fully tracked and txt message to confirm delivery slot. ( no waiting in all day needed) laptop as ordered and pleased with condition like new!!.
I was looking for a lap top with Windows 7 and found what I was looking for on valucomputers. I had used an Acer notebook before and found the keyboard easy to use. The computer arrived, soon after delivery time, was well packaged and is working well. Any questions I had were answered promptly and helpfuly
had laptop a week and happy with performance but the top of case is showing a patch
in the top left corner where it has been either dropped or scraped, this was not visible when i first unpacked. key board could have been cleaned and now the surface in side the laptop now also showing lots o signs of wear and tear
I ordered a Dell D620 A rating which arrived pretty promptly. However, there were a few niggles. 1. The description of the laptop said Vista Business but then I got an email asking if I would accept XP. I said no I wanted Vista. Laptop arrived and Vista had been installed on it the day it was dispatched. 2. Power cord/adapter did not work and I requested a new one be sent out that night to me. It was. I could then get computer up and running and I found problem 3. That it was set to boot from the network instead of the hard drive. More contacting when I was told what to do to change the relevant settings. Eventually it was ready to use properly. That was a week ago and it has been fine so far. These initial teething problems could have been avoided. I would suggest power cords are checked they work before sending out. Problems were dealt with relatively easily and emails answered promptly. I would recommend this company but suggest their 30 point check includes the problems I had so others are not inconvenienced as I was.
On this site you have a great many excellent well priced products , Always give this site your first look .I was impressed with the prices and range of electronics
It gets my approval .
Excellent customer service and good transaction overall from the purchase to the delivery.
This is my first experience picking a refurbished laptop.
And definitely a big positive!!
So good job team, and thanks again!
Very good communication with customers, delivery & return also very efficient and clear.
One small point, when ordering the delivery information is unclear ?, very small point/issue, will use again in future.
The lap top I purchased from you last week has no scroll button, but never mind, I can work without it as I also got a mouse. I couldn't connect to the internet as well. However, the worst thing is extremely old Microsoft Office, which cannot work on. I have already lost some of my data due to outdated programm. Therefore, I would like to return the lap top, but would like to keep the mouse and the bag that I bought with the main item, if it is possible, please. Could you please return my money for the lap top as I am sending it back to you tomorrow? Thank you.
The IBM Think Pad looks a very robust machine. I do hope it will cope with the software I need to put on the machine. Previously new laptops that where either Windows 7 or 8 have not coped with the software and each time the hard drives have failed. It's a Windows XP so it is slower but that is fine by me. I'm not fast either!
Spoke to Trevor several times to ensure I had the correct laptop for my daughters need. The one I originally ordered would not have been suitable un-be-known to me. However Trevor went out of his way to make sure I had the correct laptop. Can't fault your company. Laptop is as I was told and my daughter is thrilled. Thank you would definitely use your company again.
Excellent service have opened and turned the laptop on it very fast and in perfect condition. Haven't done any thing else with it as it is for my daughter for Christmas so I will do a full review then. But extremely happy so far.
I ordered my laptop on a Saturday and it was delivered mid-day the following Wednesday. It was unpacked and working (linked to internet) by tea time. Windows 7 seems a significant improvement (I was previously using Windows XP ). Performance is all I expected and I am very happy with my purchase.
I recently needed to replace my (80 year old) mothers desktop computer. She had told me that she would like a laptop so she could move it around the house. Her desktop wes running Windows XP and having tested Windows 8 I thought it would be too complicated for her. However finding a new laptop running Windows 7 is impossible now. I found a link to valucomputers.co.uk on a well known online retailer and bought a reconditioned laptop with more than adequate specifications at a reasonable price and 12 months warranty.
Very pleasant experience after ordering a laptop computer. Order was immediately acknowledged with full details outlined and thereafter was continually informed as to my order situation and delivery promised in 6 days. 5 days later informed of delivery to happen next 24 hours.On day of delivery was informed it was on its way and it duly arrived exactly as promised. Very satisfied. Yet to load and use the laptop but am confident all will be well and Val-u-computers will deal promptly with any problems if they so arise.
We purchased a laptop seemed like a reasonable price.
Once we tried to use it the screen would not come on although it was clear the laptop was going on. Annoying but mistakes can happen.
Today I had to wait in all day for the replacement laptop and for the broken one to be picked up.
30 mins ago I received an email saying that wasn't going to happen. I called to find out the issue and discovered that they never sent the order, the broken one wouldn't be collected and the new one wouldn't arrive.
I will now have to stay in again all day tomorrow just to have the broken laptop collected. The new laptop wont be arriving as they have none in stock and I will most likely be waiting for the broken one to be repaired.
I'm beginning to wonder why I haven't just asked for a refund yet.
I just wanted to say a big thank you for the Dell Lattitude laptop that I have just purchased. I needed Windows 7 operating system for work that I do at home and is very difficult to buy a new laptop that has this now as they are all Windows 8 which is not compatible with the work I have to do. When I rang up to ask about different laptops whoever I spoke to was very knowledgeable and helped me in my choice. The laptop arrived very speedily and am in the process of setting up and transferring files over from my old Home XP edition Dell which, bless it, has lasted over 7 years. Um, can't believe the difference in the speed! Just awaiting the Windows 7 recovery disk to arrive which wasn't in the box but have complete and utter faith that this was just an oversight. Well done and thank you chaps!!!!
My last ancient laptop (Windows XP) gave up the ghost after much use! Needed a new one for work/business/leisure that wouldn't cost the earth. Didn't want Windows 8 as already have a tablet and would keep wanting to swipe screen on new laptop with Windows 8. Few laptops available with Windows 7. Although reconditioned laptop is a bit of a brick it does what is important to me. Good service from Valucomputers.
I selected the computer I required, checked on a couple of points about configuration and placed the order . Computer arrived in good condition but 2 extra items missing. after a telephone call these arrived by post. Good service
The PINK laptop as requested by my daughter looks like new. I cannot see any marks that would suggest otherwise. So far it is working its way through the updates. Not had an opportunity to use it properly yet but I have every confidence that it will be fine. I know one young lady who will be over the moon! It was delivered safely within the time specified by the courier. Excellent! Will definitely recommend to others.
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We guarantee your satisfaction. All of our refurbished products come with a 14 day no quibble money back/exchange guarantee (See website for more information). In the unlikely event of one of our products arriving with a fault or not as described, we will arrange for a replacement to be sent as soon as possible and the original product collected free of charge. All our refurbished laptops have a minimum 6 month hardware warranty (excl. battery),