ValueBasket.com reviewed by

Singapore, SG

1 Reviews

trustpilot stars
trustpilot stars
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trustpilot stars

Long process

I never thought that this site is like this since the site reviews got alot of good comments.i bought the lens for my bf's birthday, they said 7 days , but until now i dnt have anything that they are doing something that lead me to cancel my order and just buy in the retail store. I really hope i get my money back because when i try to call the hotline it says theres some dfficult thingy in their side, it seems like the hotline is not available. Very dissappointed. I just really hope i get my money back,and the 2-3days process is REAL. Please do something about this.. Thanks.
    ValueBasket.com
    TrustScore 5.1 / 10
    2,066 Reviews

    Reply from ValueBasket.com

    Dear Sarah.

    I see that your order was only a day in before you cancelled. To help improve the overall website experience this information is very important to us. Other than the hotline concern you mentioned, was there any specific reason that led you to cancel? Your refund can be expected within the week. A refund notification email will be sent to you once it is completed.


    Regards,

    ValueBasket.com
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