Vets Food World reviews

Vets Food World reviews

Excellent
9.5
from 0 - 10
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Reviews

About

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Review by confirmed purchaser

Recommend to friends

Good quick service ,products definitely good value would recommend and I will use again
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Review by confirmed purchaser

Excellent to find Easter eggs for Cats!

A nice easy website to use. Only downside that prevented 5* was that the item arrived a day later than the estimated 3-day window. Not really a problem. I could have chosen a specific date delivery but then that would have cost more than the item!
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Review by confirmed purchaser

Excellent service.

Excellent and quick service.
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Review by confirmed purchaser

Great Service

Very fast delivery, dogs seem to love the food I ordered
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Review by confirmed purchaser

Excellent first time order with no complications and delivery as promised!

I was pressed with the delivery updates and the face that every went exactly as promised. Many thanks for making it easy.
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Review by confirmed purchaser

Very quick service!

It doesn't get much better than this!
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Review by confirmed purchaser

Lack of organisation and poor service

Still waiting on my order
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Review by confirmed purchaser

very fast excellent price brilliant easy service

delivery was pretty quick i shopped around for best price which was you and your site is easy to use so very satisfied
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Review by confirmed purchaser

What's not to like?

Very pleased with my first orders delivery. As my dog now has to have special diet food for the rest of her life, we will now use Vets Food World from now on. The price was almost the same as the RSPCA prices and free delivery. Excellent service
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Review by confirmed purchaser

great, quick service

Best price for product on internet. Delivered promptly and free!
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Review by confirmed purchaser

Would Use Again

Very pleased with the product. The packaging was very secure and the delivery was super quick and it was free. Would use Vets Food World again
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Review by confirmed purchaser

Poor customer service and not kept informed

Item delivered and then after having emails of customer service chasing delivery due to neighbour taking the parcel in. The response was awful and just not caring. The 6 hours after delivery you get a email saying the item had been dispatched!!! Would not use this company again just down to poor customer focus!!!
Vets Food World

Reply from Vets Food World

Hi Simon,

I am sorry to learn about your negative experience. I understand there was a query with regards to the delivery day for your order. Your order was placed on Thursday night and delivered on Monday as we do not deliver on Saturday.

Sometimes there is a delay on customers receiving emails to say there order has been dispatched, however this should not impact on service levels with regards to speed of delivery.

We always ensure that we operate to high levels of customer care and apologise you feel it was not met.

Kind Regards

Vets Food World
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Review by confirmed purchaser

Excellent service, very quick delivery.

A very prompt delivery, i would recommend this company very highly
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Review by confirmed purchaser

Fast, reliable, best price!

We buy our dogs vet diet through here and our other dogs Lily's Kitchen food. Always good price, free next day delivery. Easy to order and always reliable. Great service!
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Review by confirmed purchaser

Cat food order

Fast, free delivery and great prices. Can't ask for anything more :)
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Review by confirmed purchaser

Excellent service

Fast delivery
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Review by confirmed purchaser

Never heard of this company but cheap and swift delivery!

Never heard of this company but cheap and swift delivery!
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Review by confirmed purchaser

Quick delivery

Excellent quick and easy service and delivery. I will definitely be ordering from you again
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Review by confirmed purchaser

Excellent service, excellent price.

Excellent service, excellent price.
One very happy customer, two very happy cats. Thank you
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Review by confirmed purchaser

Fantastic service

Absolutely fantastic service and will definately use them again.

Vets Food World Details

Free UK Deilvery

Orders over £25 to mainland UK

10% OFF Your First Order

Use code 'NEW' for 10% OFF

Free Pet Care Advice

Contact us for free advice

About Vets Food World

Vets Food World supply specialist pet food for dogs, cats and rabbits which you can normally only get from your vet in addition to pet food you normally get from the vets. We offer free mainland uk delivery for orders over £25 and low carriage rates to other parts of the country. Brands stocks include Hills, Royal Canin, Purina Pro Plan, Purina Vet Diets, Eukanuba, Eukanuba Vet Diets, James Wellbeloved, Fish 4 Dogs, Burns, Beta, IAMS, Supreme, Burgess Excel, Pedigree, Arden Grange amongst many others.

Visit Vets Food World

Contact information

Call us on: 0115 951 2086
We live here: Vets Food World, Manor House, Merlin Way, Quarry Hill Road
DE7 4RA Ilkeston Derbyshire
United Kingdom

Category

Vets Food World is ranked 27 out of 89 in the category

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