Can highly recommend Vets Food. Cheaper than getting pet food from any where else. Very easy to use website and fantastic delivery. Wouldn't go anywhere else now.
I would definitely use these people again, very efficient speedy delivery
The price for Royal Canin Yorkshire Terrier food was the best I could find and with such a quick delivery included in the price I don't think you can beat Vets Food World for price or 5 Star service.
Great company, pleasure to deal with from start to finish and I will definitely be using them again. I would recommend Vetfoodworld to anyone as they offer a great service for high quality products at low prices!
Thank you Vets Food World for exceptionally keenly price product - Beta Maintenance 15Kg bags and an incredible (free) trackable 24hrs delivery service via Fedex. Check it out, you will not be disappointed ...........!!
Quick and easy ordering, competitive pricing, and very fast delivery. Great service on their customer service phone line. Will use again! Email communications could have been slightly better as I only received an email confirming my order had been dispatched after it was delivered!
I ordered a 12Kg bag of Fish4dogs Finest Salmon Complete from their website as this company was the only ones that sold the bag with the three dogs on the left side of the photo on the bag.They listed it without a list of ingredients so all I had to go on was the name and their photo of the bag.
What they sent was finest salmon complete adult with the photo of a piece of salmon on it. I already knew this was wrong as it has Pea Flour (19%) in the ingredients and this does not agree with our poor dog.
Trying to get this through to the customer service man on the end of the phone was a nightmare and I’m sure even now he thinks he was right. It was not their fault that the photo was wrong, it was my fault for ordering it and I would have to pay between £10 and £12 to return it.
While I was waiting for a quick call back they found time to change the website photos to the right ones and after one hour after the change had still not made time to phone me back about my return.
I had to phone them, and had to change to using my mobile as the answer phone kept cutting in on the landline so I assumed they were caller ID monitoring.
I got hold of them on my mobile and he still said I was wrong even though I said if you were selling shirts on your site and I ordered the blue one in the photo and you sent a pink one would that be my fault too?
I asked him to phone me back after he spoke to a manager. I got the call back and he immediately offered me free return. I am still waiting for the refund to my credit card, they got the bag back today.
Could say a lot more but want my refund.
Please refund me quickly and remove my credit card details that I left with you for an ongoing order which will not be happening now.
Only one order placed. However, have to say that the process was very easy and quick.
Confirmation e-mails instantaneous.
Fast and efficient delivery of top quality goods obviously having been stored very well in clean conditions.
Would / will use again. Only gave 4 stars as its my first order, don'y want to tempt fate :-)
The vet advised us to purchase some special weight control dog food, we brought some from the vet but wanted a bigger bag which the vet wanted £70.00 we looked online and found it for £52.00 and in these hard times you have to economise. we ordered it on the friday and it was delivered on the monday.
I used to spend hours trawling the internet for the best prices for my dog and cat food, now I just go straight to Vets Food World as I know I can rely on them for the best deals. The delivery service is excellent too, my order arrives the next working day and that is without requesting the express service! Brilliant!
Ordered our doggies iams though these guys. One of the cheapest we could find with free next day shipping. We ordered after the next day delivery cutoff but still got it next day. Was well packaged exceeded my expectations will use again.
Thought I would try buying cat food over internet because of being housebound at the moment. It was a good experience which I will continue even when I am properly mobile again. Vets Food World has a new customer!
Placed an order on 4 Oct and delivery was on 8 Oct. Something for the future - it would help if you could let us know roughly when the delivery would be made. You let me know when it had been despatched but no further info.
Very happy with the service though.
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