Vibox Ltd reviews

Vibox Ltd reviews

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Review by confirmed purchaser

Brilliant

Arrived earlier than expected and once we got the windows package on, it works a treat.
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Review by confirmed purchaser

Vibox

Hey my Vibox tower Ive received is amazing quality, every think is stunning I opted for the green glowing 6 speed 16gb 1tb hd with graphics cars which super for fps games such as diablo ,guild of wars lotro etc the front of my tower opens up which shows the cd/dvd draw. the front of the tower has a temp gauge speed gauge and shows you how long on pc in green lighting very stunning, works good with 21 inch aoc screen led or lcd, still room for upgrades too for the adventurous pc people, and worth getting a gaming keyboard and mouse will make this very trick . I also use w7 pro 64 bit totally smooth and amazing .
I will be getting another in near future, soo check them out .....
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Review by confirmed purchaser

Perfect company!

Perfectly I am with them being satisfied!
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Review by confirmed purchaser

I am very satisfied great service.

Everything was like I ordered and fast delivery.
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Review by confirmed purchaser

The best computer shop in the web

I finally find a site in which I am the creator of what I need, I can focus on what does it really count for me in the choose of a personal computer and the price is sure better of any comparsion to Italian marketplace. I'm very satisfied.
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Review by confirmed purchaser

ABSOLUTELY OUTSTANDING

Both of my sons built their own towers to their specs, price was great and service/delivery/quality is EXCEPTIONAL.
One tower has a white cover and looks like a stormtrooper from star wars and the other is black iwht blue led lights,a gain, amazing! very quick build/delivery and would receommned
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Review by confirmed purchaser

It is nice to updated so regularly, with a helpful start-up leaflet in package.

The shop and customisation are very user friendly. However while there is plenty of choice of components, there is a more limited choice of accessories, which deterred me from purchasing a monitor from Vibox.

Having chosen the free delivery option my order arrived in about a week (I live in the UK).
This was prompt and to my expectation, indeed it was far from the maximum delivery time stated on the site.

The emails were informative and their frequency was reassuring.

The parcel was well lined with protection and was delivered safely.

I was very appreciative to have Windows pre-installed.

Oh and thank you for installing Chrome!
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Review by confirmed purchaser

Eveything i asked for.

The PC i ordered came with exactly everything i asked for and it came 3 days early than expected.
This is second time i have purchased from this company and i would definitely do so in the future.

Thank you
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Review by confirmed purchaser

Very placed with service and quality

Ordered my son a PC for Xmas he was very happy with it so ordered my other son a PC in June 2013. I contacted by email to recommend a PC and they contacted me straight away when I placed a order the site was easy to use and I was kept up to date on the delivery. Would defo recommend !
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Review by confirmed purchaser

Brilliant service and quick delivery!

I used vibox to get my first gaming pc .The customization is really good and they sent me emails to tell me what stage my pc was in. The delivery was superb and I would highly recommend vibox to anybody who is looking to get their first gaming pc for a brilliant price!
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Review by confirmed purchaser

Quick, helpful and competitively priced

They gave me accurate advice on my custom build. The order was delivered within 5 working days, and the build, test and dispatch process was updated at each step via email. Once the product arrived it worked straight out of the box with no problems at all. I was entitled to free games with the graphics card but there was no information about this in the box - I emailed a query and by the end of the day everything had been dealt with and the games were installed. Very happy with my purchase and from other reviews I am confident that if anything goes wrong then Vibox's support service will be as good as their sales service. Recommended.
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Review by confirmed purchaser

Great Company, Great Products & Great Prices !

Following a telephone call to the Company for some technical and sales advice, I placed my order.
The PC was received in under 7 days and was fully to my satisfaction.
Good to see in this day and age that customer service is still out there.
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Review by confirmed purchaser

Excellent service

came really quickly, brilliant
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Review by confirmed purchaser

Excellent service from a excellent company

Would recommend this company to a friend
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Review by confirmed purchaser

still fantastic PC

all ok - but where are the 7 games - we recive only two :-(

but PC still is beautiful

Roland Fehr
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Review by confirmed purchaser

For saying I paid £1.3k the build seems rushed and there was no known attempt of real communication with me during it.

The main issue was with how the Zalman CNP S12X CPU Cooler was fitted, rather than pulling cold air from the front, and pushing hot air out at the back, it was fitted pulling already warm air from the PSU at the top, and pushing hot air out at the bottom, right up against the graphics card, which would likely cause it to overheat quicker, leading to it being throttled dropping performance drastically and for it's lifespan to shorten significantly. I don't see any reason or excuse for this, and I spent the initial couple of hours rectifying this. That would have been easier too, had the documentation for the Zalman CNP S12X CPU Cooler been in the box with everything; I had to take the thing apart removing the PSU and graphics card just to get to the tiny thumb screws to undo the thing, then using my own thermal compound, costing me even more, when refitting the thing. The original application of thermal compound was a mess and it was even on the motherboard. Besides that, I bought that case, because of the side fans and good air flow, now I obviously didn't realise how big the Zalman CNP S12X CPU Cooler was, and they had to remove the side fans to fit it in, that's fair enough. I would have expected a phone call, an email, just any attempt at contacting me to say "hey, this is too big, we can either take out the side fans, or fit a smaller CPU cooler/heat sink, which would you prefer?". Then the cables are an absolute mess and are rammed in, it looks like the may even be excess extensions where they aren't actually needed, there are even wires going along the back of the motherboard straight across where the CPU socket is, I feel there's a risk that the jackets may melt and wires may contact and short the motherboard.

Due to my experience of the build, I have doubts over the quality of the over-clock but I've had no issues with that as of yet; though a few settings in the UEFI weren't ideal.

I would however like to give my thanks to Sean from the forums, who was the only real good thing about the whole experience, his advice checked out every single time and without his customer service, I wouldn't have bought this from Vibox. Maybe he could've mentioned the size of the S12X but likely he didn't know off hand.

It could've been a lot, lot worse I guess, I could've bought a mac.

I would only recommend Vibox to somebody that could confidently build and configure a computer on their own and I would have happily waited a whole month so the time could be taken on doing a proper job and me be contacted when I should.
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Intel Core i7 3770K 4-Core Ivy Bridge CPU over-clocked @ 4.5GHz
Gigabyte GA-Z77X-UD3H Motherboard
Geforce GTX 670 2GB Graphics Card
2 x 8GB Corsair Vengeance 1600MHz Gaming RAM
1TB (1000GB) Sata III Hard Drive
240GB Corsair Force GT Solid State Drive
CIT White Vantage Gaming Case
24x DVD-RW Optical Drive
Corsair Gamer Series GS700 80+ 700W PSU
Zalman CNP S12X CPU Cooler
Gigabyte 6150 Wired Optical Mouse & Keyboard

Cost: £1,322.30
vibox.co.uk

Reply from vibox.co.uk

Apologies for the issues you have had, Customer Service has been in contact to resolve the issue to your satisfaction.

Thanks for your feedback, we will use this to improve standards further in future.

Vibox
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Review by confirmed purchaser

excellent, very fast service!

All round excellent and speedy service ! And the product is superb !
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Not a bad custom pc.

I ordered a Custom Pc with these guys which turned up fast and was a good price. Everything was fine for around 6 months then the pc would not boot up, sent the pc back to them for repair (I had to pay postage) and they said the front usb was faulty and causing the issue, ive never used the front usb ports so no idea whats going on there.

Apart from that the service was great and they dealt with the issue super quick.

Bad points : Having to pay £25 for return shipping was not nice.

Good Points : excellent pc / Good service / Nice friendly staff.

I proberly would use these guys again, every company charge you for returns these days.
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Review by confirmed purchaser

Great service and fast delivery. Would recommend anytime

I was very impressed by the staff at vibox, They were always there if you needed help.
The PC was professional built to the exact order i choose. And the delivery was a day earlier than it should have being, Very reliable company. You would be making the right choice buying a PC off vibox
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Review by confirmed purchaser

Brilliant

brilliant pc, great price. One small fault of a faulty front USB port

vibox.co.uk Details

About this company

At Vibox we specialise in building PCs to suit each of our customer's individual needs, WHATEVER that might be. We use only the highest grade components from top manufacturers such as AMD, Intel, Gigabyte, Samsung, Corsair, ATI, Nvidia and many more so you can be confident you're getting quality for your money.

Visit Vibox Ltd

Contact information

Write to: sales@vibox.co.uk
Call us on: 0161 425 8841
We live here: Safestore, Reddish Road
SK5 7BW Stockport
United Kingdom

Category

Vibox Ltd is ranked 133 out of 343 in the category Computer & Accessories

Vibox Ltd is ranked 28 out of 65 in the category Gaming

Vibox Ltd is ranked 44 out of 89 in the category

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