I have lived in Australia and just moved to England a few weeks ago due to work commitments, I have been looking for the Hills original airer and finally managed to find it on Vigano, the sales team were very helpful, I ordered the airer on Monday morning and received it the next day around 10 am, I also got a free cover as well, I will definitely recommend this company.
The friends of West End Park were holding a 'Planting in the Park' day and another company let us down with delivery of a vital mower. Jason at Vigano pulled out al the stops to ensure a Saturday delivery, even emailing at nearly midnight - that's the kind of dedication that is all too rare today - Oh and the mower's good too!
Martin Webster, Chairman, Friends of West End Park
I had a few problems with my item being delivered, not from the company, just because of my schedule. They kept in contact with me from day one. Nothing was too much trouble, problems were listened to and sorted, product arrived the day that I had asked for and was extremely satisfied with every aspect of this purchase, good company, would highly recommend and definitely use them again.
I ordered an iRobot from this company and heard nothing from them for several days. I emailed to ask when it would come, they replied to say they had emailed me to say it was out of stock and they were trying to source a different model. I checked, no email had ever been received, not even in my junk email folder.
The next day I emailed again to ask what was happening and was fobbed off.
The next day I emailed again, still fobbed off.
Today they've finally admitted they can't supply.
Made a special request for next day delivery, and Jason was extremely accommodating. My goods arrived early the next morning, so in less than 24 hours from putting the order through!
The whole process couldn't have gone more smoothly.
I have just received my replacement suitcase for our antler order and I thought I would write a short email to say thank you for the first class service your company has given us.
Right from ordering and dealing with the damaged case it has been excellent. Not so many companies put enough into customer service anymore but your company has really impressed me and I will definitely recommend you to others.
I ordered a SousVide water oven on Monday, and got delivery yesterday (Tuesday) fantastic service, great product, my wife will be happy with her gift for xmas. A big thanks to Vigano for a fantastic service, this is how internet shopping should be, Andrew
To reply as a company, please log in to your business account.