I was quoted US$120 with no additional fees when I reserved the car on the Internet, but with taxes and being charged for a full tank of gas at their price it came out to about US$300 total. I was expecting it to be pay for the full tank after I read other reviews, but that was a lot more! Overall the experience was not bad though.
The reserved car was there; clean, undamaged but a little worn. Staff needed some minutes to become aware of us. Rest was fine. It helps if you speak Spanish as the local rules need some understanding. Would surely recommend to friends.
We got a really good car with very friendly pick up and delivery service on Praslin, Seychelles. The car was quite good. Not 5 stars because when returning the car, there was no contact person at the returning point and we had to leave the car at a parking place. Everything else was fine.
Having not used VIP Cars in the past, prefering to deal with car hire companies directly, I was slightly nervous using a third party broker.
However any concern was short lived after arriving in Barbados. The rental company staff were excellent, the formalities dealt with quickly and the car was waiting for us despite arriving over an hour early.
Having been to Barbados on a number of occasions we know some cars are not always well looked after but our hire card was just as described, clean and gave us no problems at all during our 23 day stay.
I have no hesitation recommending VIP Cars and using them again in the future.
I will be appreciate that if you could set up kind of loyalty card program for any client who booked more than 3 times, could get a discount for next booking.
This is the fourth time that I used VIP car service in Thailand and every time it is more satisfying than the previous. In Thailand, Thai Rent a Car provide the service which is just simply too good. So I can only say about Thai Rent a Car as I have not used VIP car service anywhere else. This time i got the same Nissan March that I used last time in January but it had clocked another 40000 kms, never the less in good condition. My only complaint is that while the car was provided to me with 90% fuel I returned it with full tank; I expected a refund of 10% fuel charges, which was not done. They said that they have no provision for refund. Also though in website it is indicated that advance booking charges will be in Indian Rupees, the charges are in Euro. These two aspects may be looked into. But all in all a very satisfying deal. Thank you VIP cars and Thai Rent a Car.
Everything was as simple as 1 2 3.
The price, the indications of what car we were supposed to rent, except for one thing :
Nobody told us that the driver had to be the credit card holder in NY State unless you can't rent a car... Thanks to the pleasant lady aT the desk, we found a solution but for at least one hour we were afraid of being stuck there.
When I called the vipcars customers service, I was said that nothing was to be done, so he cancelled the reservation and let me rent a new one directly at the desk.
We've rented cars with VIP a number of times for our trips abroad.
To date we have never been disappointed with the service, the cars have always been available as booked, the locations are convenient and the price is almost always the lowest of all the car rental sites that we have tried.
We'll continue to hire with them and we highly recommend this to others!
Car was clean and well serviced, only criticism we were sure we requested an automatic, and we received a stick shift. However once we realized what the 3 pedals were about, all was well! Thank you.
I was given a well kept and good conditioned car. It was very smooth and easy to handle once I get used to it though it would be good if the operator explained or show to me the basic operation of the car.
The booking process was easy and it was easy to select a suitable vehicle from the list provided.
I have nothing negative to say in regards to my experience. The car that I was given was in perfect working order and cleanliness. The staff was competent and friendly. The only thing that would have been better for me is the pick up site was at the airport and not off site.
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