Visiondirect reviews

Visiondirect reviews

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Next Day Delivery is massively overpriced and is a Scam.

The delivery charge for next day is an extortionate £19. Working in E-commerce myself, I know that this is massively overpriced. The package appears to have traveled from Amsterdam to Heathrow, from Heathrow to Gatwick. When it reached Gatwick the jokers delivering the package seemed to realise that this was the 'incorrect facility'. Great... so no idea when/if this is going to reach me. Vision direct will probably try and pass the buck to DHL, but that's no excuse. I paid Vision Direct for next day delivery - you need to deliver on that service or refund me immediately, not wait for me to get in touch demanding a refund.

In short, I have been scammed for £19.00
Visiondirect

Reply from Visiondirect

Hello Ravin, We were sorry to read your review and Andrew, our head of customer service will be calling you today to offer a solution. We are very aware that the cost of next day delivery has been far too high and are addressing this exact issue in the coming weeks. Kind regards, Lindsey
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Brilliant service and price

I have been ordering my contact lenses from visiondirect.co.uk for several years now and I have never had any problems. They are very competitively priced and ordering is easy. All my orders have come promptly. I would definitely recommend this site for those that are looking to buy lenses.
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Billige linser

Har bestilt linser hos visiondirect.co.uk 2 gange. Første gang var der lidt lang leveringstid men her anden gang kom linserne i løbet af 8 dage. Det vil jeg gerne vente da jeg kan spare næsten det halve i forhold til de danske linsesider. Fragten er pt 6 pund.

Visiondirect Details

About this company

Buy your contact lenses online and save up to 70% off retail prices!

Visit Visiondirect

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Visiondirect is ranked 21 out of 21 in the category

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