Vitaminsuk reviews

Vitaminsuk reviews

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avoid this very disorganised company

I ordered products in early March this year. I had to chase them up twice for the products. When they eventually arrived a month later, they were the wrong products and some products were missing. I contacted the company to arrange to return the products and receive a refund but there has been no response yet. I have now opened a case against the company on paypal but am still awaiting a response from them there. I have never had such a poor on-line buying experience and fear that I will never see my refund.
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Avoid at all costs

I have ordered an item which I found in US market for $17 but since it was urgent, I decided to order from a UK website. They sold the item for £44 and said they would mail within 2 days.

After 14 days, I called them and they said they have just ordered the item from US and waiting for delivery.

After one week they sent an email saying the item will be delivered to me in 2 working days which after one week has never happened. I haven't been able to get my money back yet. I'm trying to call trading standards and make a formal complaint.

This company runs a scam and avoid them if you value your money and time.
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AN UNRELIABLE COMPANY

I ordered items on 17 January 2014 that were advertised on the net only to be told that they did not have them in stock. They then tried to fob me off with something else. Apparently the goods then went missing in the post!! Eventually I was sent half of the order but in the wrong strength. I was then expected to either chop them in half or grind them up and take in powder form. I have written and demanded either a refund or the correct goods. Two months later I not received either. I have just been fobbed off with excuse after excuse. This company does not care about its customers, just the money. It has been a stressful experience dealing with this company. .
24.3.2014 At last full refund received.
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Unreliable

I ordered 2 items, after 2 days contacted them by email and the reply was
- we do not have this item, while they tried to sell me other products instead.
The money were charged off my card and no apology was given (!!!) and they refunded the order only after I called their customer service (with no reply to emails asking for a refund). Avoid if possible.

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