Vivomed reviews

Vivomed reviews

Excellent
9.1
from 0 - 10
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About

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Review by confirmed purchaser

Good service even to the ends of the earth

I live in New Zealand, right there at the bottom of the world. I ordered two tubes and they were in my hands within a few days. Great service thankyou.
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Review by confirmed purchaser

VERY POORINTERNAL COMMUNICATIONS AND FOLLOWUP.

HRIS, RESPONDED IN MY EMAIL.

PLEASE READ THE CUSTOMER CORRESPONDENCE FILE.
VERY DIFFICULT TO RESOLVE OPEN QUESTIONS.
Vivomed

Reply from Vivomed

Hi Arthur,
I am afraid I don't understand your review as neither I or any of the Vivomed team are aware of any communication regarding your order.
If there has been a problem could you please contact me directly so I can resolve any issues.
Many thanks,
Chris
Chris@Vivomed.com
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Review by confirmed purchaser

Very easy and trusted site

Buying was easy

Arrive in no time

reasonable price
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Review by confirmed purchaser

great products, great service!

Vast range of products delivering a prompt reliable and efficient service! Attractive and easy to use website!
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Review by confirmed purchaser

this service is faster than bolt

my order came in first class time I placed my order on a sunday I got it in a box well packaged on the Tuesday super service I will be using again would recommend to anyone TOP MARKS
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Review by confirmed purchaser

Finding out that Iwas still on your list was very pleasing ................

Your service was as quick as it could be given that the product was unavailable for a lengthy period. Thankyou for your kind attention. HAPPY EASTER !
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Review by confirmed purchaser

Absolutely trustworthy website with superior products!

Was in great need of a back brace that could not be found in my country/area Dr. recommended to purchase online! Found this site and they guided in exactly what I needed right down to providing a video in sizing! Would definitely recommend to any one in need of great products that were shipped promptly with care!
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Review by confirmed purchaser

very impressed with the purchase and services.

I can recommend this company to everyone.
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Review by confirmed purchaser

Vivomed Out Performs again

Got my heel pads again from Vivomed and they are excellent. Brilliant product and I know when I order them on line I will get them within 3-4 days no bother. Have recommended this Company and its products to all my friends and anyone who would listen!! I wish them well and hope they'll be around forever!
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Review by confirmed purchaser

Will use this service and company again.

Very impressed with the service.
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Review by confirmed purchaser

was great ordering through vivomed

It was a pleasure ordering through vivomed my order was placed effortlessly and arrived on time.
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Review by confirmed purchaser

Superbly efficient customer service

Easy to use website and when I checked the next day on the tracking button my order had already been despatched . Arrived in good time .
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Review by confirmed purchaser

Excellent service

I ordered some extra items and they turned up promptly and punctually
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Review by confirmed purchaser

Very Impressive company worth knowing.

I am very happy with this product, and was very impressed how quickly you responded to my order.
If I need another one in the future, I won't have any hesitation ordering from you again.
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Review by confirmed purchaser

No second thoughts!

Excellent service. Expedited sooner than promised. Couldn't have been better.
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Review by confirmed purchaser

Excellent online seller

Excellent seller item well packed ,right price & delivered fast. Just what the online purchaser wants from a seller
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Review by confirmed purchaser

Not Happy

First trial with Vivomed was of small value to check the service and quality.
Too slow to deliver.
Knee bandage poor quality - not tailored to knee shape and uncomfortable
Finger splints wrong size (too small) even though I followed the sizing directions.

Overall....Disappointed

Richard Bruce Wall
Vivomed

Reply from Vivomed

Dear Richard,
Thank you for your feedback and I am sorry to hear that you were not happy with our service.
You chose standard airmail with your order as your delivery option which normally takes 5-7 working days but can take a bit longer at times, as with normal mail service there is no tracking option. We offer faster delivery options that can be tracked but there is obviously a cost associated with this.
Please can you send me details of why the splint was the wrong size so I can follow this up with the manufacture as the size chart we use is supplied by them.
If you do not feel the knee brace is comfortable we will happily accept it back and refund your order, please do get in touch with me directly if you wish to do this.
Regards
Chris Webb
Chris@Vivomed.com

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Review by confirmed purchaser

Vivomed was 100% reliable and worthy of a 5 star rating

There's two reasons why I am taking the time out of my busy day to write this review. The first is Vivomed's product availability...Vivomed had a product I could not easily find in the United States. The second reason is that just as other reviews said, the product shipped to my door (in the US) with 3-5 days. I trust Vivomed and would order from them again.
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Review by confirmed purchaser

very quick delivery .....

I ordered a product from this company and was very happy to recieve it 4 days later as I live in Ireland im very pleased with the product and hoe efficent the service was ..

Vivomed Sports Medicine Supplies

About Vivomed

Vivomed is a family run sports medicine supply company. We pride ourselves on our high levels of service, range of products and value for money. Please contact us directly if you have any feedback or suggestions on how we can improve our service to you.

Visit Vivomed

Contact information

Write to: Chris@vivomed.com
Call us on: 02844617666
We live here: 2 Brannish Road
BT306LL Downpatrick
United Kingdom

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