Vivomed reviews

Vivomed reviews

Excellent
9.1
from 0 - 10
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Review by confirmed purchaser

Never received the product having been sent twice through post, but helpful staff who dealt with it.

The item didn't arrive the first time, so was re-sent. I hadn't had any problems previously with receiving things through the post, so was a little bewildered as to where my item was. The next one didn't arrive either, but was dealt with swiftly and a refund was given.
Vivomed

Reply from Vivomed

Dear Vicky,
Thank you for your review and feedback.
As you have explained we sent the order out twice to the address you had provided by your chosen delivery option - Royal Mail 1st class post.
We are still investigating as to why these deliveries didn't arrive but have provided you with a full refund.
Kind regards
Chris
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Review by confirmed purchaser

Quick Delivery to France

Excellent service. Easy to order and quick delivery. Would recommend.
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Review by confirmed purchaser

OH YEAH BABY

Great service aprt for some reason I could not Track my purchase.

Other then that very happy
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Review by confirmed purchaser

More than satisfy

Fast shipping, good price, good product.
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Review by confirmed purchaser

Highly recommend, very happy!

Order heel cups due to my physiotherapist from Spire in Cardiff who recommended Vivomed. I have to say very pleased with ordering, service and delivery of the product. Fast and efficient. Thanks Vivomed
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Review by confirmed purchaser

Beyond excellence

It was so refreshing for me to phone a number and firstly to get a response - no waiting in a queue listening to music! The female I spoke to was charming, patient and efficient - knew her stuff - that was another big plus and very quickly understood and identified the description of an ankle brace I was researching. Sinead was the name of this person and she quickly and efficiently supplied me with the name of the Brace, Ref No and Vivomed web site ( had never heard of.
Otherwise I would not have the pleasure of writing this today. I have a great Ankle Brace - essential for my mobility. The Ankle Brace I received initially alas was not comfortable/bad fit/painful ( I know this as I already have same Brace ( wear daily) supplied to me by Stanmore Orthopaedic Hospital ) . Speaking with and e mail communication with Christopher Webb and Rosemary Brennan on the subject of this not suitable Brace - was again a big surprise and very refreshing and in my years of shopping experience I was taken aback by their listening skills and their eagerness to please. If other businesses were to adopt this style they would disarm many customers and improve sales. Bottom line Christopher suggested he send me 2 further Braces one same model as I ordered and another different one. From beginning to end this was all totally professional and so so fast.
Up shot I am wearing one of the 2nd lot of Braces I was sent - much better fit. I highly recommend this company - well certainly these people to anyone - a pleasurable shopping experience.
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Review by confirmed purchaser

Excellent

This is the first time that I've used this company and I was delighted with the speed of service and delivery . The website was really easy to navigate and I quickly found the product I was searching for. My order arrived approx. 36 hours after ordering. Fantastic. Will definitely recommend you and use again.
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Review by confirmed purchaser

Exceptionally efficent, friendly, beyond helpful service.

For over a year, I have not been able to get this product in Canada. I have tried many different types of shots available here with no luck. I have written the manufacturer several times with no reply. I was desperate. My doctor tried other venues & contacted another drug company she has dealt with. She has a valid U.K. licence, so thought she would get a quick response. After waiting nearly two months, we finally heard back. I also tried this company & stumbled onto the Vivomed site. In a very short period of time,( less than half an hour ) even though there was a problem with the site that needed to be corrected, my shots were purchased & on thier way. Any problem or question I had was dealt with immediately by the most helpful people & I am thrilled to have found them. After 16 months of being pretty much house bound, I look forward to walking pain free in a few weeks, Instead of looking at knee replacement surgery. This is the only product that has ever worked for me. I can't tell you how thrilled I am. Thank-you everyone I have dealt with a Vivomed; you give more than 5 star service!
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Review by confirmed purchaser

The best service I seen in the UK ever.

The interner ordering was easy and fast. Next day delivery, and then dealing with a lost delivery when I ordered another item was ... a replacement resent. Can you imagine eny better.
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Review by confirmed purchaser

perfect service thankyou

highly recommend this company for your use
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Review by confirmed purchaser

Super product delivered speedily

Can't fault the service from this company
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Review by confirmed purchaser

Excellent service!

I was very pleased with the service - delivery to Australia was very quick. The product was exactly as described and has been very easy to use.
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Review by confirmed purchaser

product and service great, but...

The product, service are great. would give my highest rating.

the "but" is that it's a UK address, and two weeks after ordering, I got a strong spike in European scam letters about lotteries and inheritances, etc.
Can easily be coincidence, just that it spiked after placing this order.
Phil
Vivomed

Reply from Vivomed

Dear Phil,
Thank you for your review.
I would like to reassure you that we do not pass on any of your (or any of our customer) details on to any other companies.
Therefore I am confident that none of the spam you received came as a result of your purchase from www.Vivomed.com and am at a loss to explain why this has happened.
Hopefully this wont affect your decision to use www.Vivomed.com in the future but please do contact me personally if I can be of any further help.
Kind regards
Chris Webb
Chris@Vivomed.com
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Review by confirmed purchaser

Great service, fast delivery and excellent products!

Can't recommended this company enough!
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Review by confirmed purchaser

Very helpful sales staff, pleasure to do business with

The person I spoke to on the phone seemed knowledgeable/professional and gave me useful advice on what size elbow brace to buy. The item was ordered and turned up a couple of days later - very straightforward and easy process.
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Review by confirmed purchaser

Very satisfied with service and products.

Very satisfied with service and products.
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Review by confirmed purchaser

Fast delivery, efficient and professional service.

I was pleased to be able to speak with someone at Vivomed regarding a homeopathic medicine, he was helpful, understanding and well informed about the product, I would as a result be very happy to buy from them again and would certainly recommend Vivomed.com to others.
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Review by confirmed purchaser

helpful and courteous

Delivery was poor due to carrier
Vivomed did everything in their power to resolve the issue. Once they were aware of the situation theye kept me informed.
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Review by confirmed purchaser

WOW - Exceeded my expectations!!!!!

I was looking for a medication that my wife purchased while we were visiting London and found it on your website. My brother had a similar problem and I decided to order from you. Your price was great and your shipping cost and delivery time was wonderful. I never thought it cold be delivered so quickly. I had made an error in the shipping address so I sent you an email and your responded immediately, correcting my mistake. My brother called me to let me know he had received the medication and could not believe it came so quick. Thanks for great responses to a need. Regards, Bob

Vivomed Sports Medicine Supplies

About Vivomed

Vivomed is a family run sports medicine supply company. We pride ourselves on our high levels of service, range of products and value for money. Please contact us directly if you have any feedback or suggestions on how we can improve our service to you.

Visit Vivomed

Contact information

Write to: Chris@vivomed.com
Call us on: 02844617666
We live here: 2 Brannish Road
BT306LL Downpatrick
United Kingdom

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