Where is their communication?!
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They have a completely non-existant customer services department who do not respond and give you very few details about your order. They offer a 10-12 day shipping which I assume is an upper limit, but it turns out that is the standard and they do not ship faster if they can, this is slower shipping than from a random factory in China through free shipping! I still dont know where my order is 15days later and I still dont know if it is in stock. Going to have to get in touch with my card company I fear.... What a shame they got it so wrong!