This company have justifiably a terrible reputation. Ordered my item on 10-12 days shipping on 9th August 2012, still not got it on 3rd of September 2012. No acknowledgement or replies to the 'Quick Response' email system, no way you can send an email directly, so you have no record of having sent them anything (except your money). I talked to them last week, when my order was way overdue, and was showing as 'Items Allocated', they told me it had been dispatched, but couldn't provide a tracking number!! Asked to cancel the order (for the 3rd time, twice by email once by phone, "Can't cancel as it is on it's way". At least I paid by credit card and will take this route to recover my cash. If you are looking for tension in your life, then feel free and play Russian roulette with these guys, otherwise go somewhere else. I wouldn't use them again for the best deal on the planet... I feel sorry for the girl on the end of the phone having to put up with irate customers all day, best the only thing they turn-around promptly is their employees!
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