The CHAT window was frustrating. It kept popping up and asking me to say Hi or Hello so that I could receive free delivery. When I did so it would pop up repeatedly and ask the same again. I found this annoying and confusing, as I had not used this site before. I was eventually offered free delivery in the end, but seems to take twice as long as Amazon and others. Up-to 12 days in fact. However, the cheaper prices more than made up for that!
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