WAE+ reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Haven't received a refund after cancelling an order

I ordered anvideo camera from WAE plus, admittedly it was because it was the cheapest. The delivery was 5-7 days. After 5 days and without the status of the order changing, I rang up to ask if it at least had been dispatched. After ringing on numerous attempts and waiting for 15 minutes I got through to someone.

They said that they had to order it from their '"European" distribution centre. I cancelled there are then as I had read a lot of bad reviews since placing the order.

I received an email saying that I would receive a refund within 30 days - their standard T&Cs! Well you guessed it, 37 days later, no refund.

I have now contacted my credit card provider and they are going to raise a dispute against them. Luckily I always use a credit card online and never debit cards for this very reason.

In short, I would say to anybody reading this review, do not buy anything from WAE plus as the negative reviews are posted for a reason.
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Stephen Silverstein found this review useful
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