We ordered a camera which was meant to arrive in 3-5 days. When it didn't arrive we phoned to enquire. Were told that the item wouldn't be in stock for over a month. Decided to cancel order. Received confirmation of cancellation via email and were told would receive a further email to confirm refund. This was back at the start of July and we have still heard nothing. Their website is now down and when you call, are told due to the high volume of calls to go to their website. Total scam. Glad that no one else can be duped as website now not working but very frustrating for people trying to get their money back. Have passed it on to the credit card company to dispute. Good luck everyone!