I ordered a starter motor , which turned u pon time.
It was the wrong part.
Scott Exler really tried to make things right but could not, so I ordered the part elsewhere - they got it right first time.
I was assured in writing I would get a refund.
Checked 10 days - later and no refund. Leaving me very doubtfful about their intentions.
Ordered something, but was delivered (AND ADDRESSED) to wrong address. so never received it. Company should accept responsibility for their incompentence. And a bit of customer service would have been nice. They expect me to sort this out. Visa dispute will has been opened!
Getting a part for a 30 year old Vauxhall from a company who come up online as Skoda dealers I didn't expect much success but, with a bit of help from staff member Sam Keenan the parts did arrive from Germany apparently and it was only £18 for the extra shipping ( two long exhaust parts).
I ordered the part online (which i was very relieved to find as it seems its a rare part) and the next day i got a call from wanapart saying their supplier no longer stocked the part but were looking around to find it. Wanapart must have spent far too long helping me out for a £50 exhaust - but they found one two days later and got it to me by the weekend so i could fit it.
Needless to say i will be using them again!
It's great to find a company within the motor trade that delivers the goods and does not try to rip you off. Great friendly service. Excellent communication and parts arrived exactly when they said they would. I would definately use them again.
Their website is easy to navigate, delivery is prompt and prices are very good! I had to speak to customer services (Sam) and she was very helpful and got my question answered quickly. Once Wanaprt had received the exchange part (brake caliper), they called me to confirm then issued my refund almost immediately.
Would definitely use again and I'd highly recommend this company!
Searched for a Valeo Clutch for my daughter's Seat Arosa, google threw up Wanapart at a great price and I submitted the order.
Received a callback quite quickly to say they were out of stock, little disappointed, however (wish I could remember his name) I was offered a comparable quality clutch for the same price.
Arrived next day, fitted and very happy with it.
No hestitation using this outfit again.
Needed a clutch cover for my rally car in a big hurry as usual and we only trust Sachs. Order placed with wanapart and Kevin quickly came back to me to explain that the part was not on the shelf however it was in stock with the manufacturer in Germany! He ordered it for us and had it shipped direct from Sachs in Germany.
Wanapart is an excellent company with really helpful knowledgable staff who are willing to go the extra mile for thier customers......an attribute all to rare with a lot of retailers.
happily my daughters aged Fiat Bravo is again (temporarily) back in action – the installation of the new Controller will complete the recovery – many thanks for your valuable time and support, the follow-up is very good and follows a positive company policy that can only do good.
Wanapart had the best price for reconditioned front brake calipers that I could find on the internet. As some other reviewers have indicated, the cost seemed too cheap; however, the quality of the parts I received was excellent.
In my dealings with the company, Scott Exler was simply fantastic. He was able to sort out the delivery problems (entirely of my own making) quickly and efficiently. Thanks Scott.
I'd been looking for a particular part for my car for a few months without any success. I'd seen the listings for wanapart in google, but to be honest the price they were quoting seemed too cheap compared to the places that I would normally use, and that concerned me. So I emailed them asking whether they had the part in stock and to make sure the part number was correct. They emailed me back quite quickly - the part was in stock, the part number was correct and the price quoted was right. So, I placed an order and paid using my credit card ( still not quite trusting the site ) I had confirmation of the order straight away and then confirmation of shipping the next day. The part arrived within 3 days and was an original OEM part that fit perfectly. Wanapart sounded like a dodgy site to me, but they were fantastic - great service, great price and prompt delivery of a part that both the main dealer and my local independent had said was a back order part. My experience was perfect and I would recommend them 100%!
Refurbished brake caliper (Tokico) twin piston 42mm for Ford Ranger XLT Thunder.
Had seized piston, appears to be quite common for some reason.
The caliper provided with speedy delivery at a good price.
Even better is that this company supplies calipers refurbished by Brake Engineering of Birmingam UK.
So this supports UK companies rather than the more expensive foreign Budweg options.
I need parts for mercedes se500
i didt know exact part number.... but wanapart help me up with part number replacement, got part need and delivered very fast!!!
thank a lot
I can say that they are very reliable and efficient
SURLY RECOMMENDED !!!
We found this company through google searching and have to say that there are a brilliant find! Quick delivery and a great service.
The pricing was competitive and the caliper spot on. In terms of customer service, Scott Exler has been fantastic. Throughout our dealings with Wanapart he has been both professional and extremely helpful including arranging collection of the exchange unit.
Why aren't there more companies like this out there in the online world? The experience we have had with Wanapart is far better than many other companies including a lot of the big players!!
Top marks! Will definitely use again and recommend to anyone.
I ordered a glow plug relay on the wanapart website. Unfortunately the suppliers had none in stock, but Kevin from wanapart quickly found an alternative. He informed me of the problem and let me know what the situation was the whole time. The part still arrived within a week. Thanks.
needed brake calipers for my rover 45
found them from a google search and best find ever!!!
had a chat to a very helpfull person on the live help on the website late on a friday.....my order arrived monday morning
new parts were 100% perfect
it only cost £7 to return the old calipers which was much cheaper than royal mail ...this was also arranged by Wanapart after i had another chat to Kevin on the live chat ( that is such a great idea)
the price for two new calipers and postage from these guys was less than one from my local car parts shop and also cheaper than any on ebay.......for price you will not find anyone even close!!!
10 out of 10 ...... 5 stars for my whole experiance with wannapart
Thanks so very very much Tina
I'm from Iran and have an old Peugeot 405GL, 1 year ago my car's fuel pump died and everywhere I looked for genuine one there were only low quality chinese fuel pumps that worked not more than a month :(
I almost disappointed till one of my friends suggested to looking forward to order fuel pump from reliable internet shop like ebay. I start googling the web... And then I found Wanapart from UK, Wanapart has my desired fuel pump and their website also has online chat for customers that I found very helpful, I asked support person for fuel pump details and delivery conditions and she answered all my questions; Here I want to Thank her for her help, support and kindness, Thank You Mrs.Sam Keenan.
I made my order for 2 fuel pump and just after 24H I informed that my order has been sent to post office and finally after a week, today, I recieved my package that well packed and 2 beautiful genuine high quality fuel pumps were inside :)
My review about Wanapart: Great and Reliable in Quality, Low price, Fast international delivery and Customer support.
5 Stars from 5 for Wanapart.co.uk with my Best Wishes.
Ardeshir from Iran
When I got my car serviced I was advised by Kwik-Fit that I required an EGR Valve. The price quoted for the part alone was ridiculously expensive so I decided to order it from Wanapart which was alot cheaper.
My part was sent out very quickly and was packaged well. An independant garage fitted it for me however it transpired that it was the wrong part I had ordered.
I contacted Customer Services by email. I received a response within the day from a very helpful gentleman called Kevin. He advised me to return the part and asked about the make, model etc of my car in order that he could order the correct one.
The new part was issued yet again very quickly and Kevin kept in contact with me by email and also by phone.
Unfortunately this was also incorrect. After uploading a picture of the part I required Kevin informed me that it was not the valve I needed but the solenoid!!! After my initial mistake in ordering the part Kevin was able to resolve my problem.
This is a company I will be able to trust and use again. The customer service I received from Kevin was amazing. I am thankful for all his help.
After leaving my phone number when I could not get through to anyone at Wanapart by telephone ( phone lines were super busy), I really did not expect anyone to call me back.To my surprise Scott Exler did and since then, his customer service has been brilliant.
I have since purchased a master cylinder and brake booster now on 2 separate occasions. All this was done quite easily via emails with Scott , who dealt with my enquiries in a quick and professional manner. We did price comparison checks and product suitability checks to ensure I had the right product at the best price.
For a girl who does not know much about vans, it's such a big relief to have a company you're confident they'll give you the best and trustworthy service.
Thank you Scott!!!
Wanapart definitely had me at hello :-)
Thanks very much - a thorough, personal service given by Kevin at wanapart.co.uk.
I initially ordered a front fog light replacement for my mk6 VW Golf which turned out to be the wrong side (my fault). I contacted wanapart.co.uk via email to arrange a return and Kevin kindly offered to collect it the next day and also send out a replacement part in time for me to still do the work.
I would highly recommend using this company for parts and will definitely be using the site again in the future!
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