Had a pin replaced on an expensive watch that no other places around couldn't help with or find the right pin for without sending it away. In 20 minutes I returned to the shop where my watch was fixed as new cheaper than I expected. I own a few watches and will definitely come back if I need anything repaired, a new battery or even buy another watch!!
The watch I wanted was not in stock on another well known watch shop but was available on WatchO. I had not heard of them before but would definitely recommend them after they sent the watch very promptly and well packaged.
If only all shops gave great service like this one life would be a lot less stressful. I ordered a Mondaine watch from WatchO on line at a great price a lot better than the likes of Amazon etc.. It arrived in good time but I could not get one part to work as it should. I called the shop and was told that they had not come across this problem could they get back to me, I said OK. Within minutes a man from Mondaine called me and within seconds I was up and running. We were out that afternoon and when we got back we had a message on our phone checking if all was well with my watch. Of course I said yes and thanks for great service. I can only add that I would trust this shop and would certainly use them again.
Very quick delivery, well packed. Discovered I had a problem with the watch (I couldn't change the day of the week) so I emailed WatchO. I had a phone call within half an hour, and was advised how to "wake up" the watch. It's worked fine ever since. The caller also volunteered the fact that they had a record of my email in case there were any problems in the future. Couldn't really ask for anything more.
My daughter wanted a Swatch watch for Xmas, and WatchO had the cheapest price I could find. I ordered the watch and it arrived very quickly, somewhat confusingly in an Amazon box. I queried this with WatchO and very quickly got an email and a phone call response explaining that they use the Amazon delivery service. So ... excellent prices and service, and top-notch customer service as well! I will look here if I need any more watches.
I was very impressed with the speed and quality of service from Watcho. After a quick phone call the order was placed and the watch arrived in just a few days. It was even custom adjusted to fit my wrist size, - It was a perfect fit, and no extra cost. Highly recommended !
I had bought a Skagen Watch from WatchO 2 years ago (2011). It was a fabulous product (Super Slim Watch). But it stopped working a week ago (Nov 2013) and I wasn’t 100% sure if it’s a battery issue or something else. So I decided to call WATCHO and they advised me to send the watch to them. To my astonishment, I got a call from them that it was a Battery problem and they have replaced the battery and posted the fully working Watch to my address…Free of Cost....
I found a watch I was interested in whilst browsing the internet. The web site was easy to use and very informative. I also found out they had a shop near where I worked. I decided to go to the shop to see the watch first hand. The shop assistant was helpful and very accommodating. A really positive shopping experience an I would recommend them without hesitation.
I have a nice americam watch that needed a reapir. To ship it back to the US was going to be expensive, as was the quote for the repair. The Watch & Clock Shop spent time in finding parts and carrying out the repair at a reasonable price. Thank you