I had bought a Skagen Watch from WatchO 2 years ago (2011). It was a fabulous product (Super Slim Watch). But it stopped working a week ago (Nov 2013) and I wasn’t 100% sure if it’s a battery issue or something else. So I decided to call WATCHO and they advised me to send the watch to them. To my astonishment, I got a call from them that it was a Battery problem and they have replaced the battery and posted the fully working Watch to my address…Free of Cost....
Appreciate the service and commitment a LOT…
I found a watch I was interested in whilst browsing the internet. The web site was easy to use and very informative. I also found out they had a shop near where I worked. I decided to go to the shop to see the watch first hand. The shop assistant was helpful and very accommodating. A really positive shopping experience an I would recommend them without hesitation.
This company being family run being back all the personal touches big stores seen to forget.
No matter how old the item is or how difficult it could be they'll always try.
I have a nice americam watch that needed a reapir. To ship it back to the US was going to be expensive, as was the quote for the repair. The Watch & Clock Shop spent time in finding parts and carrying out the repair at a reasonable price.
I had a problem with the watch I brought, my daughter did not like my choice. I called up expecting a challenging and disinterested shop assistant. Instead I got a knowledgable and kind man. He was understanding, he did a lot of research and sent me alternative of watches for my daughter. I really do wish that all my shopping experience were that easy. Thank you watch O.
As it says above, Perfect - no reservations, I would recommend this company to anyone. Love the banter, always made to feel welcome by all staff. I wish all shops were as good and as helpful as this one. Always drawn to the shop each time we go to Milton Keynes. Always get a good deal and come out smiling.
I have purchased many watches from this company and have always been treated extremely courteously. Nothing is ever too much trouble and I can only say good things and highly recommend every one to use them. They have never let me down yet and feel most certain that they never will. Keep up the good work.
I could not get the watch I wanted straight away but the company did everything to help me, they resolved the problem straight away and helped to the best of there abilities keeping me updated on everything and I was extremely happy when the watch arrived the day after it was dispatched! Will definitely be shopping here again!
At first I wasn't so sure if I chose the rIght store for my purchase but they definitely proved me wrong.
The services I received was excellent and the delivery was right on time although the second delivery was delayed by post which is no fault of theirs but one striking thing is that the moment I called them to complain that I haven't received my second delivery, immediately they promised to send out another one on next day special delivery while they chase up d post to sort out the cause of the delay.
I will definitely recommend this site to my friends.
Decided to buy a watch and support alocal business. I had always wanted an eco watch. Excellent product knowledge and thus I purchased a storm excaliber watch as it is pure clockwork unlike other eco ones.
They even did a deal on it so that's good for me. It good for them and it's good for the uk as they will pay taxes unlike amazon. Will beck back again to have some vintage storm watches sorted out.
Many thanks for making me so happy after 10 yrs of not wearing a watch.
i enjoy the expierence of going to the shop, the banter the friendly atmosphere of all the staff. i am a watch collecter and use the shop a lot for advise, repairs,and the staff take a interest in my hobby. the work i have had done is excellent and i will continue to go there for many years..
On two occasions I have had quite unusual requests for the Watch & Clock Shop and they have helped me out with outstanding serviceboth times without fail.
Firstly they replaced a strap for my watch that has two clock faces, they did this with no hesitation, after I was turned away by multiple other jewellers. Great job, service and value.
I then desperately needed a diamante belt shortened for a bridesmaid dress and I had no idea where to have this done, but after emailing them a photo of the belt, they asked me to drop it in and they then fixed it within a couple of days!
Such great service and they really go that extra mile to ensure they can help you, however random or obscure the request! I will continue to go back there for sure.
I have used this shop for watch battery replacement and repairs on many occasions.
The service is faultless and and you feel valued when you are remembered each time you visit which is appreciated given the visits are months apart.
Whilst I have not actually bought any items from this shop, I would definitely recommend it to anyone wishing to buy or requiring a repair to any watch or clock
Watch and Clock Shop is the only place to go for a new alarm clock, watch strap, battery or repair. The team there is very knowledgeable, approachable and fun to talk to. They look after my old mechanical watches, and the watchmaker really knows what he's doing. They've got a great collection of unusual watches there, too, and the prices are not anywhere near as bad as they might be. Always a warm welcome there.
Got my grandfathers watch serviced. Cost was £150 cheaper than Garrard, the makers, wanted to charge me. Communication was excellent and the service fixed the watch a treat. Highly recommended. I can't praise them enough.
I needed my watch to be fixed and was attended to promptly and efificiently and in a very helpful and friendly way. The service provider kept all promises - i.e. that it would be fixed, when and by what time, to the standards I needed. All questions I had were answered proactively.
This shop provides an excellent customer service AND customer focussed experience for the purchaser. I always go here and no where else.
The owner who I dealt with was really helpful in advising options available given my particular preferences. I didn't feel pressured and felt comfortable asking to try a variety of watches. I felt valued and respected, and was nice to deal on a personable level.
I especially liked the fact that you receive a text when your order was ready for collection, I was able to collect inside a week for a special order watch, with adjustments and alterations included.
Extremely happy with the watch I ordered. The watch was delivered promptly and the quality was excellent. The product description did complete justice to the final result which is always satisfying. Will most definitely place more orders from this website.
I ordered my Daughter a swatch watch for her birthday. I chose WatchO because it was the best price online. I was amazed when I got an email saying it had been dispatched and delighted when it arrived the following day!
Ordered online as they were offering the cheapest price. The courier failed to deliver so I called the shop. They chased it down and left me their mobile number to call if there was further problems. Watch turned up with a full apology from the courier. This was no fault of the shop and I will definitely use again. Outstanding customer service which is not the norm these days. 5 star price and service :-)
I'd been given my Grandad's 9ct Rotary watch which hadn't been used in over ten years, so needed a battery and needed some links removing. Given its sentimental value and worth, I wanted to go somewhere trustworthy and whom knew what they were on about.
My Dad recommend The Watch and Clock shop (and he doesn't give recomendations usually) so I thought they must be good.
I'd highly recommend The Watch and Clock Shop, they were extremely nice, easy to talk to and professional. Overall a positive experience and I would be more than happy to spend my money with them again should the need arise.
My favourite Swatch watch stopped functioning and as I really liked it and wanted another one, I was thrilled to find it at WatchO at an excellent price and really surpised whan it arrived in a couple of days.
The perfect purchasing experience . Best price on the web for the item and arrived really quickly.
I ordered the watch online as the price was so good. It arrived promptly and the payment was easily done.
I was surprised that it arrived in an Amazon box, so was unsure whether the company was independent or not - I like to try to use companies other than Amazon all of the time.
I would definitely recommend them to my friends.
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